The owner and his partner ( worker) arrived on time, did a good job; although they are expensive. Could not find anyone in our area to do this work. I think they need some competition.
Description of Work: Clean and refurbish grout in 3 baths and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,315
Lanty B.
01/2016
5.0
ceramic tile
+ -1 more
Wayne was a total professional and performed a high quality installation, on the agreed upon schedule and at the agreed upon price. We recommend Wayne's grout fix services and will use him again if needed in the future.
Description of Work: Cleaned, regrouted, recaulked, and sealed existing master bath tiled shower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
Linda L Smith S.
11/2015
5.0
ceramic tile
+ -1 more
Came and looked at the job, gave us an estimate and set up a date to do the work. Called the night before to confirm. Arrived on time and stayed until job complete.
Description of Work: Removed and replaced grout in shower surround.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Brenda U.
11/2015
5.0
ceramic tile, flooring contractor
+ 0 more
This is my second time using Grout Fix Services. I had my kitchen and sunroom done two years ago and loved it so that I did my foyer tile. It makes your tile and grout look like brand new. I would highly recommend them.
Description of Work: Had grout refinished with a new color grout. It's painted in and then you are able to clean it very easily. The tile gets steamed and cleaned then the grout is painted on with special type paint.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Lisa S.
11/2015
5.0
home remodeling
+ -1 more
He was booked until Jan 2016, but squeezed me in! How wonderful was that.
Description of Work: Master bath tiled shower leaking. He repaired the damaged grout, cleaned and sealed as required.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$885.1
Susan T.
11/2015
5.0
ceramic tile, flooring contractor
+ 0 more
Wayne and his assistant were on time. They worked for 2 days on cleaning the grout in our shower and floors. They worked greatly and were professional and friendly. The floors and shower look great!
Description of Work: Master shower re-grouted and sealed, 3 bathroom floors cleaned and grouted , sealed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,280
Peter C.
10/2015
5.0
ceramic tile, remodeling, home remodeling
+ 1 more
Very good work, bathrooms are now in great shape. The only quibble is that I let them choose the grout color, and I probably should have reviewed it myself. It is not bad, but a bit darker than I would have chosen. But that is on me.
Description of Work: Completely restored the grout, repaired loose tiles, and re-caulked two full bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Nancy Z.
10/2015
5.0
ceramic tile, interior painters
+ 0 more
They arrived on time & were finished on time. Price was good. This is the second time I called Grout Fix Services. I was very pleased with the work the first time. I will be having them return in January, 2016, for more work done.
Description of Work: Re-caulked all areas in master bath. Also painted baseboards. Bathroom looked like new after job was finished. Great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Janet W.
10/2015
5.0
ceramic tile, flooring contractor
+ 0 more
Great job! The house was immaculate when they finished!
Description of Work: Repaired grout in 6 bedrooms of our 15 year old beach home, caulking and sealing as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,035
Brad S.
10/2015
5.0
ceramic tile, flooring contractor, remodeling
+ 1 more
Wayne did a complete estimate, and gave me a firm date for service. He called the week before to confirm date for work to start. He and his worker showed up on time. They repaired loose tiles/replaced loose grout. They matched tile and sealer color perfectly, and adjusted color on 2nd day of work after the grout sealer dried and was slightly darker than anticipated. They were neat, clean, professional, and communicated every step of the process. I was totally comfortable having them work in my house, and was comfortable leaving for work meetings while they were there working. My wife wasn't present when Wayne did the work, and her reaction on seeing the completed work was very positive- "looks like a brand new floor", "I am very pleased with the work", and "totally worth it".
Description of Work: Steam cleaned and color sealed tile grout; repaired loose tiles/grout for powder room/kitchen/dining room/great room. Approximately 2100 square feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Dennis J.
09/2015
5.0
ceramic tile
+ -1 more
Excellent work, prompt, pleasant, professional. Consulted on color and needs. Cleaned up all quickly.
Description of Work: Regrouted large master bedroom bath/shower/jacuzzi.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$960
Nancy Z.
09/2015
5.0
ceramic tile, flooring contractor
+ 0 more
Wayne & Scott arrived everyday on time promised. Was given a fair price. Work was completed on time & did a good job cleaning up. I was very happy with the work done.
Description of Work: Lifted tiles in foyer & in front of fireplace, glued & re-grouted tiles. Grout was cracked & dirty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,325
Susan K.
08/2015
5.0
ceramic tile
+ -1 more
Good. Punctual, no surprises, the shower looks great!
Description of Work: Grout cleaning, restoration and sealing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$895
Judy P.
07/2015
5.0
home remodeling
+ -1 more
Everything is fixed. They had called to confirm appt. They arrived on time and were conscientious about keeping everything clean and neat. It looks one hundred percent better, like new.
Description of Work: Restore shower surround damage due to water intrusion remove affected areas, reapply materials to bring up to code. Seal shower floor, repair/caulk garden tub and bathroom tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$995
J O.
07/2015
5.0
ceramic tile
+ -1 more
Wayne was early, which was great. Got down to work around 9:00 am and did not stop until he and his assistant, Scott, were finished (around 2:15pm).
Description of Work: Steam cleaned grout in kitchen - laundry room. Re-grouted areas as needed. Repair and re-grouted areas in tiled sun room and baster bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$610
Lorette M L.
07/2015
5.0
ceramic tile, flooring contractor
+ 0 more
Scott & Wayne were punctual every day (3 days). Beautiful job. My kitchen & bathroom floors look like new. Very pleased with the work.
Description of Work: Sorry for my delay in responding to the survey. Indeed, Wayne & Scott did steam clean, and calor the tiles in my kitchen floor and also the powdered room. They sealed & corked all my floors underlying the two bathrooms upstairs. They did a marvelous job. So much so that I gave him a $500.00 bonus. Also, asked Wayne to clean the kitchen counter top. He said that he would get in touch with me. Within a week. So far no response.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,970
Stephen M.
07/2015
5.0
ceramic tile
+ -1 more
very dedicated, workers only stopped 30 min for lunch. Showed up 8:30 every morning and worked hard all day.
Description of Work: regrouted all tile in my house - 2 bathrooms -foyer, laundry room, kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William J. G.
06/2015
5.0
home remodeling
+ -1 more
Very well done! Excellent job! Both bathrooms look better than when we moved in the house. We are the only owners of the house. 15 years.
Description of Work: Re-grouted 2 bathrooms, shower, restoration in main bath & small bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,521
Sharon K.
05/2015
5.0
ceramic tile, home remodeling
+ 0 more
All areas look brand new. The workers were prompt, courteous, and easy to have around. Good with my dog, very cognizant of always leaving a bathroom for me to use. Also explained what they were doing , very professional.
Description of Work: Grout was cleaned re[laced in some places, in kitchen, 3 bathrooms, powder room, laundry room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,990
Dede V.
05/2015
5.0
ceramic tile
+ -1 more
I am VERY happy with this company. Several weeks prior to service they ( Wayne )came and looked at what I wanted done and gave me estimate and approximate date service would be done if I decided to use the company. They arrived for estimate right on time and were very professional. They told me to call when I decided if I wanted service which I did and they arrived on the date I was told. Two workers arrived and went above and beyond . They replaced, repaired and cleaned grout in two walk in showers and regrouted two tub areas. In one shower they found a leak area which they repaired. ( which took several extra hours) They were here two and 1/2 days and the showers look brand new!! Each day when they left they cleaned the whole area and placed all their tools in one area . I am so happy with their service and wish I would have as pleasant an experience with all workers at my home. Call this company and you will be very happy that you did.
Description of Work: Replaced and repaired grout in four shower areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Jack O.
04/2015
5.0
ceramic tile
+ -1 more
Wayne, the grout guy, was on time, did a fabulous job and did more than the contract called for.
Description of Work: Tile grout replacement and sealing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,930
Jack O.
04/2015
5.0
ceramic tile, flooring contractor, remodeling, home remodeling
+ 2 more
First of all he came highly recommended by a contractor who had rehabbed three bathrooms for us and who we trust. He showed up on time for the estimate appointment, gave a detailed description of the work that would be performed and how it would be performed and how long it would take. Based on that we decided to go away for a couple of day so we wouldn't walk on his work. We trusted him with a key to our house based on our contractor's recommendation. Upon our return we were astounded by how the tile and grout looked, like it was band new. AND a five year guarantee. After we got home he called to ask if we were pleased and we certainly were.
Description of Work: Cleaned and sealed grout for tile floors in Kitchen, hallway and bath. Also repaired, cleaned and sealed grout for kitchen counter back splash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Richard P.
03/2015
4.0
ceramic tile, flooring contractor
+ 0 more
Was very happy with end result, but very disappointed with pricing. Was told the price was high because it would take five days to do all the work. Job took about half that time and no adjustment was made to original estimate/price. They gave me an estimate for more work/ a different project which came in at more than double what other service providers estimated. Unfortunately would not use/recommend due to pricing.
Description of Work: Regrouted garden tub. added mosaic tile splash to front of garden tub. added decorative tile to back of garden tub.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$2,200
Response from Grout Fix Svcs
The total job was finished 7 hours short of the scheduled time. The customer omitted to state that we ran into unexpected issues that sometimes happens. This resulted in extra material costs. My tech worked hard and non stop. We always try to give all our customers extra consideration.
Mary O.
02/2015
5.0
ceramic tile, flooring contractor
+ 0 more
Wayne and Scott were on time, professional, accommodating, very neat, clean up completed, questions and concerns answered and addressed.
Description of Work: Problem tile replaced, new grout applied in areas where needed. Tile on entire first level of house steam cleaned and all grout sealed - all furniture moved and placed back, caulk & paint done as needed in baseboards where previous faulty work was done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,115
Rosemary F.
01/2015
5.0
remodeling
+ -1 more
Scott $ Shayne , came did the job and never left until was finished. Job well done!
Description of Work: Kitchen- counter top, completely re-grout top & seal all grout lines. Excellent!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
General Remodeling,
Bathtub Restoration,
Interior Painting,
Countertops and Backsplashes,
Marble and Granite,
Screen repair
FAQ
Grout Fix Svcs is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Grout Fix Svcs accepts the following forms of payment: Check