ceramic tile, flooring contractor, home remodeling
 + 1 more
The work performed by Grout Fix Services was exemplary and the end result surpassed expectations. His skill and expertise restored our 20 year old shower, bathtub and floor area to a like new condition. Wayne was professional and very meticulous in all aspects of our restoration project. Grout Fix Services fulfills the promise found on their business card, that being, "Let Us Restore Your Homes's Tiled Surfaces to Like-New Condition."
Description of Work: Grout Restoration and Sealing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ralph B.
06/2019
5.0
ceramic tile
 + -1 more
Provider responded promptly to initial inquiry, and came to home to assess project carefully. Provider was exactly prompt with our appointment, and very helpful during the assessment, which included matching colors of grouts. Price and contract proposal were provided upon conclusion of the visit. Service was scheduled carefully, and provider adhered exactly to our agreed schedule. Provider was easily accessible by email, phone and text (text was a great way to verify and follow up). Predicted length of service visit proved exactly correct (about 1 day), and provider and a crew member arrived exactly on time on the agreed date. Providers were careful and clean in our home with their equipment and various grouts, caulks and chemicals. They removed their shoes entering our home, and worked professionally - meticulous, actually - throughout the visit. Upon conclusion, payment was made, exactly as predicted (no surprises), and an offer was made to return later if any defects were discovered. We are pleased with the result. In one area, the grout matches so well we have a hard time rediscovering the repaired sections. In another area, it was harder to match the grout; although it looks very good, it's not a perfect match, perhaps because of the age of the existing grout or subtle changes in the grout color formula. Still, we are very pleased.
Description of Work: Repair of broken grout in kitchen and bathroom tile floors
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$585
Drew D.
05/2019
5.0
ceramic tile
 + -1 more
We got and estimate for the job very quickly. Once we accepted the proposal we were given a date for the work to begin. As the date approached, we received a reminder phone call and Grout Fix Service professionals arrived on time, cleaned the shower floor, and removed all the cracked and stained grout. They re-grouted the shower floor and applied 3 coats of color stain sealer to the shower floor. The work took 2 days to complete and the shower floor looks as great as it did when it was originally built.
Description of Work: The grout between the tiles in our main bathroom shower floor had turned black in some areas and needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$795
Ian F.
05/2019
5.0
ceramic tile
 + -1 more
Very well. Wayne and Scott were efficient, clean, and very personable. Wayne has promised to come back if anything goes wrong...based on the quality of work done, we don't anticipate that this will be required.
Description of Work: Repair cracked grout in master bath shower, recaulk all joints in shower, master bath tub, and guest bath/shower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
suzanne D.
02/2019
5.0
ceramic tile
 + -1 more
Wonderful experience! Better results than expected. Super easy to work with and fabulous job completed.
Description of Work: Redid tile in bathrooms, repaired tile to stop a leak in shower that the plumbers could not fix
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gail P.
01/2019
5.0
ceramic tile
 + -1 more
They did a fantastic job of dressed up the uneven grout in the master bath. They whitened all of the grout to an even SAME color. Then they sealed the grout. They were on time, they were very professional, and did an excellent job. I would recommend them and definitely use them again.
Description of Work: Grout repairs and sealing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Ellyn A.
12/2018
5.0
ceramic tile
 + -1 more
Simply amazing the color match was perfect room looks like new. Wayne was great at helping to select a color for the grout - truly very precise in mixing and matching color - ket for a job like this.
Description of Work: Just moved in - 15 year old bathroom - tile was still very nice but the grout was dirty looking - chose to have grout repaired, cleaned and colored.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy S.
12/2018
5.0
ceramic tile
 + -1 more
Wayne and Scott have completely re-grouted the floor of the shower. The color matches beautifully, and they have truly stood by their product after our shower subsequently had a leak which affected the new grout. All is well now - and they have offered to check in with us at a later time to see how things are going. Both are extremely professional and friendly, offering advice on how best to take care of the tile going forward. We are extremely pleased, and would highly recommend their service!
Description of Work: Our tile in the shower was showing signs of mold/mildew and became hard to clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Sarah F.
11/2018
5.0
ceramic tile
 + -1 more
Wayne and Scott did a fabulous job. Both kitchen and master shower look brand new. Work was done on a timely basis and price was reasonable considering the work required. I would highly recommend them for any tile work. I will be using them again for another property in the near future.
Description of Work: Tile re-grouting and cleaning in kitchen and shower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sherry N.
10/2018
5.0
ceramic tile
 + -1 more
My husband and I highly recommend Grout Fix Services for your grout and tile needs. Wayne and Scott are very resourceful, professional, and function well as a team. We were happy with their clear explanations of how their products work and their thorough/even applications of those products. Stains were lifted from the grout, a tile repaired like it was never chipped, and baseboards were caulked in relation to the tile flooring. Our overall impression was, "Wow! It's as good as new!" Wayne and Scott are gifted in their field. They have the formula for making any day a good one. It's a privilege to be one of their many clients! Mike and Sherry Norton
Description of Work: Our work order consisted of a shower restoration, steam cleaning of tile floors, custom color stain sealing in 2 other bathrooms, a laundry room, and the complete kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David D.
10/2018
5.0
ceramic tile
 + -1 more
Fantastic! These guys were great and we could not be happier with the outcome. Definitely would hire them again and will! Thank you Wayne
Description of Work: Repair & refinish grout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Ann M.
10/2018
5.0
ceramic tile
 + -1 more
They are wonderful. Very courteous. Excellent job cleaning up. Great job matching tile. Highly recommend.
Description of Work: Removed old grout, replaced old grout and tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOHN G.
07/2018
5.0
ceramic tile
 + -1 more
Looks better than new! Also caulked a few areas that needed it without even asking.
Description of Work: "Paint" Master bath floor and shower grout to match tile and coat with three coats of sealent.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Barbara M.
07/2018
5.0
ceramic tile, flooring contractor, home remodeling
 + 1 more
He came and gave me an estimate quickly and scheduled the work for the following week. He arrived on time and worked for several hours on the first day, and had to let things set so he returned the next morning to finish the job. He asked if I was satisfied along the way. He did a great job and was meticulous.The shower looks likes its new again, and the crack in the floor is hard to find - and it was sizable.
Description of Work: He re-caulked a big walk in shower, caulked around my sinks in the master bathroom, and fixed two cracks in the floor tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$510
Brad S.
07/2018
5.0
ceramic tile
 + -1 more
We had Wayne and Scott from Grout Fix Services in 2 or 3 years ago to repair tile and seal grout. We had them back this year (July 2018) to perform grout cleaning and sealing on the other two floors of our townhouse. We were very pleased with their services both times we used their services. Wayne got us an estimate promptly and worked with our schedules to schedule the actual work. They showed up promptly, as arranged in advance. They worked diligently and professionally and completed the work on schedule. Their work is excellent, and the grout looks like new with the cleaning and sealing. We would definitely use them again.
Description of Work: Steam clean tile, apply primer and 3 coats of tile grout sealer to match tile color. Repairs to various cracked/loose tile/grout. Repair and sealing around baseboard in tiled area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,810
Pamela D.
07/2018
3.0
ceramic tile
 + -1 more
Wayne was very responsive and professional. His initial grouting came up. I call him with photos and he came out immediately and reapplied. Again it happened and he returned. A third time it happened again and I gave up. The total area was only about 8 square feet for &1,400 or $$175 a square foot. Finally I gave up and did it my self for $31, the cost of grout.
Description of Work: Shower needed new grout on the floor
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,400
Response from Grout Fix Svcs
I'm sorry [Member Name Removed], I was in the hospital and unable to respond. I'll be more than glad to come our and revisit the issue. I never leave my customers high and dry, that's not how I operate. There, sometimes , underlying factors, unknown, that need to be addressed.
Dan T.
01/2018
5.0
ceramic tile
 + -1 more
Grout Fix Services did an excellent job! Our floors look like brand new. They were professional and punctual. Used this company in the past and will definitely use them again.
Description of Work: Tile cleaning and grout refinishing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William K.
12/2017
5.0
ceramic tile
 + -1 more
Wayne is very professional and completed the work on time. He worked in my home for two days and was punctual each day. He is extremely neat and completely cleans the work area when the job is completed. My bathtubs and shower looked like new when he was finished. I would recommend him for any grout issues.
Description of Work: Grout repair for bathtubs and shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$830
Jeffrey C.
08/2017
5.0
ceramic tile
 + -1 more
Wayne was working in my development and was able to come over the next day. He was right on time. He took his shoes off before walking on the hardwood floors. He checked out the shower and explained what had to be done. He would make it look like new. The house is only 4 years old so we want it to look good. He said it would take a day and a half. I was surprised that it would take that long but it is a large area and it is tedious work. He had an opening in 2 days due to a cancellation so I gave him the go ahead. His man Scott and Wayne came at 8;30 AM and Scott worked all day. Not an easy job. He came back the next morning at 8:30 and finished the job. It looks great. Wayne and Scott were both great. Very professional and do amazing work. I would not hesitate to use them again.
Description of Work: Shower had to be regrouted and caulked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Mary F.
05/2017
5.0
ceramic tile
 + -1 more
Wayne and Scott arrived on time and stayed with the job until it was finished. It took approximately three days. They cleaned everything as they worked.
Description of Work: We had two showers and bathroom floors completely grouted. The bathrooms look new again, but more importantly no water will leak through or cause any damage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pat V.
05/2017
5.0
ceramic tile
 + -1 more
Wonderful! Showed up on time, consulted me the whole way, left home clean each day
Description of Work: grout work entire first floor of home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,610
Marilyn W.
05/2017
5.0
ceramic tile
 + -1 more
31013The service provider was prompt, professional and easy to work with. He came exactly as scheduled and finished the work on time. The job was complete and the work site was left sparkling clean. The 30+ year-old tile floor looks like new.
Description of Work: Re-paired, colored and sealed existing grout in 2 bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Paul M.
04/2017
5.0
ceramic tile
 + -1 more
Wayne, the owner, is very reliable, punctual, and extremely organized. They do top quality work that is very meticulous. We are very, very pleased with the work that they do and would recommend them to anyone.
Description of Work: They repaired and regrouted the tiles in our shower. They also repainted into between the tiles so that everything would match.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$680
Megan W.
04/2017
5.0
ceramic tile
 + -1 more
I was very hesitant at first but I had heard from someone else about how well it worked. I'm so glad I did follow their advice. It's actually scary how dirty the grout was before because now my tile looks brand new. We are very happy with the results.
Description of Work: They cleaned my floor grout in 2 bathrooms including tub tile surround, 1 kitchen, front door entry and fireplace surround.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janice N.
04/2017
5.0
bathtub refinishing
 + -1 more
Great. They did an excellent job. Professional. Would recommend and hire again
Description of Work: Cleaning up of tile and grout andvthey painted woodwork in bathroom
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
General Remodeling,
Bathtub Restoration,
Interior Painting,
Countertops and Backsplashes,
Marble and Granite,
Screen repair
FAQ
Grout Fix Svcs is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Grout Fix Svcs accepts the following forms of payment: Check