Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Aiello Home Services

Heating and Air Conditioning, Plumbing, Electrical,

About us

Aiello Home Services is a proud 4th generation family-owned business that's been serving Connecticut for over 90 years. We began as a small business upgrading coal fired systems to oil. Later, we expanded into gas boilers, air conditioning, plumbing, drain clearing, electrical, energy assessments and most recently, smart homes. The Aiello of today is on a mission to earn the business of Connecticut residents with faster repairs and installs, top-notch warranties and guarantees, and unmatched customer service. Judging from our 1,000+ 5-star reviews, we think we're on the right track.

Business highlights

93 years of trusted experience

Reviews

4.0170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
52%
4
13%
3
9%
2
9%
1
17%


Rating CategoryRating out of 5
quality
4.2
value
3.3
professionalism
4.3
responsiveness
4.4
punctuality
4.5
Showing 126-170 of 170 reviews

Colleen B.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nick B.
07/2017
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

paul S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Nota P.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.....
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nota P.
05/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
.....
Description of Work: ........

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

ronald j. P.
02/2017
3.0
heating & air conditioning/hvac
  + -1 more
I would use them in the future.
Description of Work: I have Aiello for my furnace and air conditioning. It was just a check-up.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$28

Sue H.
10/2016
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Aeroseal Duct Repair. Workers damaged woodwork, walls, ceiling and dented the top of my dryer.
Rating CategoryRating out of 5

lisamarie V.
09/2016
1.0
heating & air conditioning/hvac
  + -1 more
See above!
Description of Work: Had service contract for HVAC system. To make a long story short, we were having problems with the furnace and called Aiello who had just serviced the furnace (and replaced a part for about $1000). The technician that came out bypassed the safety mechanism on the furnace with a wire which started the furnace.... but also set a fire! We ultimately had to gut the entire inside of our home and are still not back 9 months later. The tech left the scene of the fire and we never heard from the company again. This company is dishonest and dangerous. DO NOT USE AIELLO!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


RAMONA S.
06/2016
3.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
unknown
Description of Work: Snaked drain on Sunday

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$586

Sharon E.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced HVAC system. Job well done!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Michael F. J.
06/2015
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Unblocked toilet

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

David P.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great product, great price, good installation. Scheduling was a bit difficult, communication not the best. Overall an excellent job at completion!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$12,000

Mary Lynn N.
12/2014
5.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
unknown
Description of Work: Put in water heater.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

John S.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was fine.
Description of Work: They updated my air conditioning system.
Rating CategoryRating out of 5
Yes, I recommend this pro

CHARLES S.
10/2006
1.0
heating & air conditioning/hvac
  + -1 more
Bad. Second opinion from another company may have saved me $8000- another company charged me $500 to fix 1st boiler and 2nd was fine. 1+ year later both units work great.
Description of Work: 2 oil boilers inspected in 2-family house- charged me $179 for estimate only! Tech told me I need 2 new boilers and they were dangerous. Also, tech unwilling to quote price- said someone would have to follow-up- thank God they didn't. 1+ year later both units work great- only had to have 2nd unit cleaned for $110 by Kasden.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$179

GEORGE M.
10/2006
5.0
plumbing
  + -1 more
This was an emergency service call as we were without water. The 1 pm same day appointment was set up in a very professional manner with an explanation about how they operate. Within 10 minutes, a return call changed the appointment to "within the hour". Stan arrived less than 60 minutes later with a fully equipped truck. He examined the problem and gave me a written quote. The work was done quick, clean, and professional. Everything he needed was on the truck, including the pressure tank. All work was completed before noon. I cannot think of anything that could have been done better.
Description of Work: Replaced pressure switch and pressure tank, and related copper pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

MARCIE A.
09/2006
5.0
electrician, pool cleaners
  + 0 more
Very good. This wasn't an easy job, much uncertainty about where the break in wires was, but they kept me informed every step of the way. Aiello is very professional. They were the only company of three to even call me back with an estimate.
Description of Work: Rewired electric cables from house to outdoor, in-ground pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

FRANK B.
08/2006
5.0
plumbing
  + -1 more
These services required three visits by two different people: one for the plumbing and one for the furnace work. They were always on time and did excellent work. Very polite and professional. I will use this service again.
Description of Work: Installed pressure relief valve on water system. Connect water line for refrigerator ice maker. Repair leak in base of shower. Reset toilet with wax ring. Furnace repairs: repipe feeder, #30 expansion tank, replace relief valve and purge system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

07/2006
3.0
plumbing
  + -1 more
THEY WORKED QUICKLY AND DID EXACTLY WHAT THEY WERE SUPPOSED TO DO. I THINK THE PRICE THAT THEY CHARGED WAS OUTRAGEOUS THOUGH. BECAUSE OF THE PRICE THAT THEY CHARGED I DO NOT THINK THAT I WOULD EVER HIRE THEM AGAIN.
Description of Work: THEY REPLACE THE WATER HEATER AND A LEAKY FAUCET.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

07/2006
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
I DID NOT REALIZE THAT THEY ARE AN EMERGENCY SERVICE WHEN I CALLED THEM. THEY COULD HAVE EXPLAINED THAT TO ME BEFORE THEY CAME. THEY CHARGE LIKE AN EMERGENCY SERVICE. I DID NOT HAVE AN EMERGENCY. ASK FOR PRICES FIRST!
Description of Work: THEY REPLACED THE HANDLE OF THE TOILET.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

GIGI H.
07/2006
4.0
drain cleaning
  + -1 more
THE PEOPLE WE HAD WORKING FOR US WERE VERY HELPFUL. THEY WERE VERY PROFESSIONAL. THE ONLY THING IS THAT IF YOU WANT SPEEDY SERVICE YOU HAVE TO SIGN A CONTRACT TO USE ONLY THEM.
Description of Work: THEY CLEANED THE DRAINS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$200

07/2006
5.0
plumbing
  + -1 more
THEIR SERVICE IS HIGH QUALITY. THEY CAME RIGHT OUT TO GET THE JOB DONE. THEIR PRICE IS HIGH BECAUSE THEY CHARGE THE SAME PRICE WHETHER THEY ARE THERE ONE HOUR OR FOUR HOURS, IT JUST DEPENDS ON THEIR CATALOG.
Description of Work: THEY FIXED THE PIPES UNDERNEATH THE KITCHEN SINK AFTER IT WAS LEAKING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

07/2006
5.0
plumbing
  + -1 more
THIS COMPANY IS WONDERFUL. THEY ARE VERY RELIABLE, HONEST, PROFESSIONAL AND HAVE GREAT INTEGRITY. WHEN THEY COME INTO YOUR HOUSE TO DO SOMETHING, THEY EVEN TAKE THEIR SHOES OFF SO THAT THEY DONT TRACK ANY MUD IN. THEYRE GREAT!
Description of Work: THEY REPLACED MY SUMP PUMP FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

07/2006
5.0
drain cleaning
  + -1 more
THEY LISTENED TO WHAT WE SAID BEFORE GOING AHEAD AND TRYING TO FIX IT. THEY SURE KEPT EVERYTHING NEAT AND CLEAN. THEY EVEN WORE LITTLE BOOTIES IN THE HOUSE. I LIKED IT THAT THEY EXPLAINED WHAT THEY WERE GOING TO DO.
Description of Work: THEY CLEANED OUR DRAINS, BECAUSE OUR SHOWER KEPT BACKING UP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

07/2006
1.0
plumbing
  + -1 more
I WASNT HAPPY WITH THIS COMPANY AT ALL! THEY WERE A RIP OFF! THEY CHARGED ONE AMOUNT TO COME OUT AND DO THE SERVICE THEN THEY ENDED UP CHARGING MORE FOR THE TOOLS THEY USED AND THEY ADDED ON MORE HOURS THAT THEY WERENT EVEN THERE.
Description of Work: THIS COMPANY FIXED OUR LEAKING FAUCET.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$400

Contact information

600 Old County Cir, WINDSOR LOCKS, CT 06096

http://www.aiellohomeservices.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Air Duct Cleaning,
Water Filtration and Softening,
Energy Efficiency Auditing,
Wells and Pumps,
Insulation,
Septic Systems,
Pool and Spa Service

FAQ

Aiello Home Services is currently rated 4 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

No, Aiello Home Services does not offer free project estimates.
No, Aiello Home Services does not offer eco-friendly accreditations.
No, Aiello Home Services does not offer a senior discount.
No, Aiello Home Services does not offer emergency services.
No, Aiello Home Services does not offer warranties.

Contact information

600 Old County Cir, WINDSOR LOCKS, CT 06096

http://www.aiellohomeservices.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM