Safeside Home Services, Inc.

chimney sweep, fireplace company

About us

Safeside Home Services, Inc., is a full service chimney and duct company. All of our service technicians are fully trained to take care of any and all of your particular needs. Over the years, Safeside Home Services has serviced thousands of satisfied customers on an annual basis. Safeside Home Services currently services approximately 5000 plus homes a year. Safeside Home Services employs 20 plus talented individuals whose variety of skills is focused to serve you, our clients. We at Safeside Home Services pride ourselves on happy customers. A happy customer is a yearly customer for life and we would like you to be one of our lifelong customers. Thank you and we look forward to serving you soon.

Business highlights

20 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
15%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.2
responsiveness
4.5
Showing 76-100 of 213 reviews

Ray L.
11/2017
5.0
Michael is very professional. We really appreciate your good service.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$248

David F.
11/2017
2.0
Lost s day of work because the schedule person put in the wrong date

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
0.5


Tom D.
11/2017
5.0
Precise, professional, and personable... corrected a few chimney issues beyond mt original request in a complete and timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

David L.
11/2017
4.0
Polite personnel came and cleaned efficiently. Explained what they were doing as they made quick work of it. Left living areas around chimney cleaner than when they arrived. I would use them again.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bisenia T.
11/2017
2.5
I hired them for a chimney cleaning not sure if they really cleaned the chimney because they were at my house for only 4 mins and claimed that they cleaned the chimney

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
5.0

Yes, I recommend this pro

Renee t.
10/2017
5.0
Great, job was done well and in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

patty c.
10/2017
4.0
first year was given the work up and it cost a lot. second year they in and out and cost was mininal. They look out for the safety of the chimney but don't waste your time or money.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.0

Yes, I recommend this pro

Fran M.
10/2017
5.0
If I could give them 6 stars I would! The initial consult was thorough and informative. Manager (Dale) was extremely patient with me. Technicians arrived promptly. They were courteous,professional and patient. They answered all my questions-providing suggestions and advice. Techs left a detailed summary of work done as well as next steps, along with pricing. Excellent results all around!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Yvette R.
10/2017
2.0
They were shocked to hear that we had a pellet stove. I clearly stated to the rep on the phone when scheduling the appointment that we had a pellet stove. When they arrived they asked where the "wood stove" was. THEN, my husband had vacuumed out the inside of the stove so they said "he did a good job we don't need to do it." Well they should have opened it up and inspected it. He did not take off the back plate and clean behind it, they also should have lubricated the auger - but they didn't bother once again to do that either. I guess I should have told them to - I did mention to them to look inside but they said "no need, you can see he was thorough" (by looking through the glass). He was a nice man, said he is familiar with pellet stoves but I honestly will not use the company again.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
2.5

$200

Laurie C.
10/2017
5.0
I liked the quick response time from telephone call to the service date, and the two gentlemen who came out were very nice. Service took about 15 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$190

Isabel M.
10/2017
5.0
Arrived on time. Very thorough and really care about doing a good job for you. The layout in our home is not easy as it turns out, but we did not get charged extra. Took pics and gave advice as to other work we need to get done. Will definitely hire again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$525

Sandra T.
09/2017
5.0
Better than the Yellow Pages

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$95

Nicole H.
09/2017
5.0
Has a lot of customers so he was really busy. Took a while to get him to come out. The work was great and so was everything else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Chris S.
09/2017
5.0
arrived on time, and provided all services I required, and good suggestions for improvements

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Lawrence N.
09/2017
4.0
Timely service with an eye toward safety.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bonnie W.
09/2017
2.0
.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
1.5


Lynn B.
09/2017
5.0
They worked quickly efficiently and cleanly

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Claire V.
09/2017
5.0
They did exactly what I wanted. they were quick and efficient. Great guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert H.
09/2017
5.0
Good Customer service, timely, and responsive.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David B.
09/2017
5.0
Very knowledgeable, clean and courteous

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sherene M.
09/2017
3.5
The workers provided the service for which they were hired. Didn't appear to be thorough in their recommendations for our family's concern of a structural issues with our boiler system.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
3.0

Yes, I recommend this pro
$164

Cianna S.
08/2017
5.0
"They were flexible and professional"

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1077 Silas Deane Highway, Suite 104, Wethersfield, CT 06109

http://safesidechimney.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

chimney sweep,
fireplace company

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed

Safeside Home Services, Inc. accepts the following forms of payment: CreditCard
Yes, Safeside Home Services, Inc. offers free project estimates.
No, Safeside Home Services, Inc. does not offer eco-friendly accreditations.
No, Safeside Home Services, Inc. does not offer a senior discount.
Yes, Safeside Home Services, Inc. offers emergency services.
No, Safeside Home Services, Inc. does not offer warranties.

Contact information

1077 Silas Deane Highway, Suite 104, Wethersfield, CT 06109

http://safesidechimney.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed