Safeside Home Services, Inc.

chimney sweep, fireplace company

About us

Safeside Home Services, Inc., is a full service chimney and duct company. All of our service technicians are fully trained to take care of any and all of your particular needs. Over the years, Safeside Home Services has serviced thousands of satisfied customers on an annual basis. Safeside Home Services currently services approximately 5000 plus homes a year. Safeside Home Services employs 20 plus talented individuals whose variety of skills is focused to serve you, our clients. We at Safeside Home Services pride ourselves on happy customers. A happy customer is a yearly customer for life and we would like you to be one of our lifelong customers. Thank you and we look forward to serving you soon.

Business highlights

20 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
15%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.2
responsiveness
4.5
Showing 26-50 of 213 reviews

Phil C.
02/2020
4.0
they were on time, professional and a quick inspection. would recommend them and will use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sue T.
01/2020
0.5
They did the work poorly. I have been asking for a invoice and after 2 weeks I don't have 1. They did seal the chimney which they weren't supose to do and they didn't charge me,but I am not satisfied. They said they would give me back 200.00 and I am still waiting. The amount they chaged I think was not worth 650.00. If I wasn't 64,it think I could of done the same thing. The owner was not very happy with me,he was a little disrespectful. I dont think I will use your service because I can't be sure the company that you offer me will be reputable. Thanks I will call again today to try to get my 200.00 back and I really think they should owe me more. I am very sad.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Jorge R.
12/2019
3.5
no comment provided

Rating CategoryRating out of 5
quality
3.0
value
2.5
responsiveness
2.5


Krmange M.
12/2019
0.5
I would never hire them. They did not even clean the chimney. I paid $85 for nothing. I am not impressed with their service.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Tyler H.
11/2019
4.5
Hello, they are scheduled to come at the end of this month.

Rating CategoryRating out of 5
quality
2.5
value
2.5
responsiveness
3.0

Yes, I recommend this pro

Robert D.
10/2019
4.0
Did a OK job for the hard project they had.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Paul B.
09/2019
3.0
The reason for the lower rating is the intense and I mean intense sales and scare tactic pressure they use to get you to do more repairs then what was originally requested. I do think the additional repairs were needed but the high pressure sales tactics are not necessary. Additionally they offer 10% off the additional work if you sign a contract for over $2400.00 but you have to sign right then they won't apply it to the work later. They were also more expensive then bids we obtained from other contractors. I would not use them again.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
1.0

$26,375

joe f.
09/2019
4.5
Final product looks great,nice people,great cleanup.Did a fine job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Robert B.
06/2019
N/A
.
Rating CategoryRating out of 5

John B.
03/2019
5.0
Prompt, courteous service. Knowledgeable guys. Very quick turnaround from quote to job completion.....two days! Very pleased. Will have them back to maintain my new chimney liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,300

Carlton O.
01/2019
0.5
The technicians seemed to be in a hurry. After a lot of banging and hammering on the roof, I was told the job of cleaning the pellet stove chimney was complete. After they left, I started the stove and it still wasn't drafting properly so I decided the stove was no longer working well and needed to be replaced so I bought a new pellet stove. During installation of the new stove, I was shown the old stove pipe (that was supposedly cleaned) contained ash, creosote and a dead bird. I am now seeking a refund for the work that was NOT done. I will not hire them again.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
2.0

$190

Denise E.
01/2019
1.0
Do not hire, they do terrible work!

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Aaron B.
01/2019
5.0
Been using them for years. They have cleaned our chimney 4 times and even rebuild the top. Great service from all angles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ellen M.
12/2018
5.0
They were professional, knowledgeable and courteous. I will hire them each year to clean my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marvin I.
11/2018
5.0
very conscientious

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

michelle n.
10/2018
5.0
Did a great job, clean quick

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Alexandra H.
10/2018
5.0
Definitely recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Chuck N.
10/2018
5.0
They were very punctual, both in the original call back and in showing up when they said they would. They quoted me and completed the project on the spot. I'd highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Robert T.
10/2018
5.0
They did a great job and gave me a heads up to things that were needed for the future. I would not hesitate in calling them back.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles H.
10/2018
5.0
You call. They come to give an estimate and if you agree do the job then and there. Easy peasy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Alan B.
08/2018
5.0
Very professional job. On time and within budget. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Anthony T.
08/2018
5.0
Hard working gentlemen

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

ANGEL T.
06/2018
5.0
The quality of work was excellent as well as the price. Very professional and courteous. The worker arrived on time, job was completed within the time and worker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Donald A.
06/2018
4.5
The quality of the work was excellent, as well as the price. The only drawback was I didn't know when they would actually do the work, but they did complete the project within the timeframe proposed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$1,800

Contact information

1077 Silas Deane Highway, Suite 104, Wethersfield, CT 06109

http://safesidechimney.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

chimney sweep,
fireplace company

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed

Safeside Home Services, Inc. accepts the following forms of payment: CreditCard
Yes, Safeside Home Services, Inc. offers free project estimates.
No, Safeside Home Services, Inc. does not offer eco-friendly accreditations.
No, Safeside Home Services, Inc. does not offer a senior discount.
Yes, Safeside Home Services, Inc. offers emergency services.
No, Safeside Home Services, Inc. does not offer warranties.

Contact information

1077 Silas Deane Highway, Suite 104, Wethersfield, CT 06109

http://safesidechimney.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed