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Luna Tree Care

Tree Service, Landscaping

About us

Expect our licensed and insured professionals to help you maintain your trees. As expert tree removal contractors, we can handle any size tree lurking in your backyard.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

tree service, stump grinding and removal, storm clean ups, landscaping service

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.957 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
0%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 57 reviews

Owen D.
02/2019
5.0
tree service
  + -1 more
excellent
Description of Work: remove tree

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

William W.
05/2018
5.0
tree service
  + -1 more
Very well.
Description of Work: Trees and stump removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luna Tree Care
Thank you!

Gregory S.
06/2017
1.0
tree service
  + -1 more
No call no show. No work done.
Description of Work: Looking for tree removal work. Arborist came out, chatted about work that could be done then said she would return with her tree guy. Then disappeared. That was 4 weeks ago. Never called, nor returned. Not professional in my opinion. Perhaps the work we want done isn't profitable enough. We can only speculate. Disappointed for sure.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Luna Tree Care
My deepest apologies for this customers dissatisfaction with my company. I called the customer and left several messages but ever herd back and I was unwilling change my initial quote. Thank You, Liz Pang

william Y.
06/2017
5.0
tree service
  + -1 more
unknown
Description of Work: I was given a very reasonable offer, which was accepted. Work was promptly and expertly performed. Excellent service at a good price- No complaints!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Luna Tree Care
Bill, It was a pleasure working for you. Enjoyed talking to you about the history of West Hartford. Thanks again, Liz

JOHN K.
02/2017
5.0
tree service
  + -1 more
Always, always well.
Description of Work: Luna and Liz have been doing lawn work as well as snow removal for me for a number of years now. Liz and her crew are hard-working, professional, thorough, and responsive to the particular problems any homeowner has -- like the town snowplow throwing snow onto our sidewalk after it was already shoveled. clear. Here Liz always makes sure that her crew comes after the town plow -- if necessary twice, at no extra charge. Most especially, Liz and Luna are honest. Honesty is something you can't take for granted anymore. Honesty is something I can take for granted with Liz and Luna.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

david C.
06/2016
5.0
tree service
  + -1 more
.
Description of Work: Cut large tree back to fence line. Trimmed bushes back to fence line. Removed telephone pole clothes line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Luna Tree Care
Thank you!

Michele M.
06/2016
5.0
tree service
  + -1 more
unknown
Description of Work: Liz showed up on time as did her crew. They showed up the following day to complete the work as promised. They did a great job cleaning up. I will definitely have them back should the need arise.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Luna Tree Care
Thank You!

Kathryn K.
05/2016
5.0
tree service
  + -1 more
unknown
Description of Work: Stump grinding, they were great. It was a simple job that they didcquickly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Luna Tree Care
Thank You!

Robert B.
03/2016
5.0
tree service
  + -1 more
Eduardo and Liz were great. The work was done the week after I contacted them. It was done very efficiently and the yard was left neat and clean. Very professional.
Description of Work: Dropped very tall dead tree, pruned a cedar tree and removed ivy from chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Luna Tree Care
[Removed Member Name] - Thank You! It's always a pleasure working for you. Good luck with the Farmington Garden Tour this spring. Liz

Mark M.
01/2016
5.0
tree service
  + -1 more
An Angie's special of $99 for $300 of tree work introduced me to Luna. Liz and company did an excellent and extremely professional job. I didn't even have to meet with them face to face. They did exactly what I directed. Very good communication skills and response time.
Description of Work: Luna cut and removed one tree and grinded the stump. Removed hangers from 3 trees, and trimmed and lifted the canopy of 2 maple trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$824

Response from Luna Tree Care
Thank you!

Elizabeth K.
11/2015
5.0
tree service
  + -1 more
Keith from Luna Tree Care was very responsive to my request for a quote and they offered the best price by far! They were professional and did a terrific job.
Description of Work: They removed approximately 15 branches of my pine tree so that they no longer hit the roof of the house, they were very careful that none of the falling branches crushed the surrounded shrubs, they cleaned up all debris and were finished within 2 hours. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Amanda J.
09/2015
5.0
tree service
  + -1 more
Liz came out and we discussed what I wanted to get done, she was obviously very knowledgable and gave suggestions on what did, and did not, need to be done. The price quoted was very reasonable and Liz said they would be out in about 2 weeks but they actually came a little earlier. The work was done today, it looks great and the cleanup was exceptional, everyone was friendly and polite and I am very happy with it. I will definitely recommend them and use them in the future.
Description of Work: Took down some very large branches and a lot of dead ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Luna Tree Care
Thank You!

Robert B.
09/2015
5.0
tree service
  + -1 more
Liz, Eduardo and their crew were amazing. The huge tree was partially hanging over our house and could not be reached with most buckets. The Luna crew has expert tree climbers - something that many tree services will not do. Removal was very efficient. No branches came near the house. They left some wood that I can split for firewood, took away the huge pieces and chipped the small branches. Cleaned up everything and were gone in about 5 hours. Liz is an arborist and a landscape architect, and I'll be calling her the next time I need tree service.
Description of Work: Removed huge (90 ft) maple tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Michele T.
08/2015
5.0
tree service
  + -1 more
Liz Pang (Luna Tree Care owner) came to discuss the removal of nine large, white pine trees that flanked one side of our property. She came to us on the very day we contacted her. We liked Liz immediately! She was very forthcoming and answered questions to our complete satisfaction. She made some very astute observations concerning the project, and suggested that we contact the State and Eversource regarding two diseased trees that were adjacent to, but not on, our property. She suggested that those trees be removed for safety and we followed through on her recommendation. Liz sent us a proposal for the work in a timely manner and both my husband and I felt her pricing was reasonable and fair. We scheduled the work. The tree removal was started at the time promised. It was common for Liz to stop by nearly every day to check the site and the work progress. Lines of communication were always open and the work was completed with speed and expertise. I marveled at the fact that although it was a considerable job, the Luna team left our property looking as neat as possible when they stopped work every evening. When the need arose to bring a front-loader onto the property to move felled tree trunks, I was alerted of the plan and permission was asked to bring the heavy equipment onto our property. When the job was finished, the Luna workers raked the area, swept, and used a blower to remove as much debris as possible from our yard. Both my husband and I are thrilled to have found Luna Tree Care and will not hesitate to seek them out for our future tree care, tree trimming, or tree removal projects. Thanks, Liz!
Description of Work: Removal of x9 white pines along end of property with stump removal. Pines were at least 50+ feet tall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Luna Tree Care
Thank you!

David K.
08/2015
5.0
tree service
  + -1 more
unknown
Description of Work: They took down a large dead tree and disposed of branches as agreed. They also trimmed dead branches on other trees, and live branches that leaned over the house. |I also found an additional smaller tree that I wanted removed. They gave me a fair price for this additional work. Their cleanup was spectacular ! And as agreed, they took payment with a credit card. I was very pleased, and would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$875

Dorian O.
07/2015
5.0
tree service
  + -1 more
Liz came to our home after this long winter accessed our needs and we agreed it would be removed in July. The degree of professionalism form this company is AAA+.
Description of Work: My sister and I bought the home September 2014 and was concern of this one tree that could fall onto the home. We are glad we purchased the discount package for Luna and Liz the owner is great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Luna Tree Care
Thank You!

Alexandra D.
06/2015
5.0
tree service
  + -1 more
Liz and her crew went above and beyond! Liz is very knowledgeable and I really enjoyed discussing my trees and yard with her; she taught me a lot about how to care for my trees, shrubs and lawn so that they will be beautiful and healthy. She also discussed future yard projects and tree-work that I may consider down the road, in the nature of overall landscaping. She responded promptly and professionally to all of my communications. Her crew worked quickly, neatly and skillfully (and my kids really enjoyed watching them scale the trees!) and they were courteous and professional, as well. Also, the price she originally quoted me for the work was the price she gave me after the project was completed. I would definitely use them for my tree work and landscaping in the future.
Description of Work: Removed one large maple and ground the stump, pruned many years' worth of deadwood and hangers from two large oaks and four large maples, trimmed myriad ornamental trees, advised on tree and yard care, as well as landscaping, ground small stumps around the yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Charles S.
06/2015
5.0
tree service
  + -1 more
Estimate was actual cost. Arrived on time. Owner kept us informed, very pleasant to work with.
Description of Work: Removed tree

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Luna Tree Care
Thank You!

MURIEL G.
04/2015
5.0
tree service
  + -1 more
The crew arrived promptly and rigged safety lines and proceeded to trim off all the limbs that were a problem. Liz explained what cuts would be made, where and why. Consideration was given to the health of the tree being trimmed. Within a very short time the tree was trimmed and the yard was spotless. Trees and owner very happy. Luna Tree Care also does landscaping. I highly recommend this company and would hire them again.
Description of Work: Liz and her crew trimmed limbs from a very large maple that was overhanging and impacting a small ornamental tree and shrubs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mark M.
04/2015
5.0
tree service
  + -1 more
Great service at a reasonable price! I highly reccomend Liz and her crew....
Description of Work: Took down 5 medium sized trees, ground the stumps, and left the yard in perfect condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Gregory S.
11/2014
5.0
tree service
  + -1 more
Liz and her team are the absolute best. They truly, truly care about the work they do and that the client is happy at every stage. She is very reachable at all times (text, email, and phone) and they did a lot of little things that went above and beyond like coming back multiple times to check on things/give advice/drop off extra seed; bringing their own pallets for me to stack all of the wood they cut for me and left perfectly placed to season for the future; repairing and re-seeding areas where trucks and other machinery had to go in/out; offering design suggestions that were not planned for (and not charging for additional small work like a few branches extra here and there). I would definitely use them again and I recommend Luna Tree care without reservation! I put in a very approximate price here. I do not think it is fair to the company or to me to list the actual, final price. I think we got a great deal but there are a lot of variables for Liz to consider in a quote. I found her to be totally reasonable and willing to figure out how to get you what you want within your budget. Her crew is polite and courteous (and a ton of fun to watch work).
Description of Work: Luna Tree Care removed approximately 15 trees and a ton of shrubs, vines, etc. to create a beautiful back yard. They graded the entire yard (gravel, drains, etc.) and also expanded the existing fence to the new perimeter. In the front yard they filled in and seeded multiple depressions to even the ground and cleared branches near cable and elec wires. They also moved some large rocks and created a cool, landscaped sitting area that sectioned off parts of the yard. We could not be happier with the finished product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Mitesh S.
09/2014
5.0
tree service
  + -1 more
Liz came to my house saw worked with me the understand my needs. She gave me advice on what is good to do and what might not be good for the trees. She gave me a quote on the spot and we agreed on the final price after some negogiation Within a week we have her crew come and do the job Crew was very professional and friendly to make sure I was happy with the job done Liz at the end of the job did walk through with me and made sure I was satisfied with the job done I would highly recommend Liz and Luna Tree Services for anyone looking for good deal with a highly professional company Overall Best Price, Excellent service and Clean job.
Description of Work: Cut 3 trees and trim all the other trees overhanging the house Also cut the larger pieces in to small size for using as firewood

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,050

Meridith S.
04/2014
5.0
tree service
  + -1 more
We contacted Luna Tree Care to cut down some trees. They also did my lawn.
Description of Work: We contacted Luna Tree Care to cut down some trees. They also did my lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Susan H.
07/2013
5.0
tree service
  + -1 more
I went with another, but it was close in price.
Description of Work: provided an estimate

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Luna Tree Care
I don't understand why I was rated if I was not hired?

shira A.
11/2012
5.0
tree service
  + -1 more
they were very quick and fast to respond even when I called them a day before the storm started (I got a quote about two weeks before), they were pretty professional, they were not extremely thorough with the trims, they could have cleaned up the trees a bit more, but they did the job ok, they cleaned up after them, didnt leave any debree behind, they were super fast and pretty cheap, I got quotes that were 3 times more.
Description of Work: it was just before hurricane sandy, I already had a quote from them from a couple of weeks earlier, they trimmed 4 big trees in our yard

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450
    • 1
    • 2(current)
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Contact information

24 Custer St, West Hartford, CT 06110


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Tree Service,
Landscaping

FAQ

Luna Tree Care is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Luna Tree Care accepts the following forms of payment: Check,MasterCard,Visa
Yes, Luna Tree Care offers free project estimates.
Yes, Luna Tree Care offers eco-friendly accreditations.
No, Luna Tree Care does not offer a senior discount.
Yes, Luna Tree Care offers emergency services.
No, Luna Tree Care does not offer warranties.
Luna Tree Care offers the following services: tree service, stump grinding and removal, storm clean ups, landscaping service

Contact information

24 Custer St, West Hartford, CT 06110


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day