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Luna Tree Care

Tree Service, Landscaping

About us

Expect our licensed and insured professionals to help you maintain your trees. As expert tree removal contractors, we can handle any size tree lurking in your backyard.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

tree service, stump grinding and removal, storm clean ups, landscaping service

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.957 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
0%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 57 reviews

Paula F.
10/2021
5.0
tree service
  + -1 more
I can't say enough positive comments about Luna Tree. I had a serious situation with a very old, very large oak tree partially split and fell on my home during a storm. Liz was at my door in the pooring rain to provide an estimate and prioritized my situation, having her crew show up immediately to begin the job. I watched in amazement at how they worked...like a well oiled machine. Eduardo, the lead guy and tree climber, is an absolute real-life super hero. I shot video as I watched in amazement how he climbed to the top of the tree and took it down, piece by piece, chainsaw dangling by his side. It took 2 full days to complete the job, and their attention to detail when it came to cleanup was impeccable. In addition, they are very respectful gentlemen. They even rescued a cat from a tree for a neighbor! Can't thank them enough for their work ethic and talent.
Description of Work: Tree & debris removal/cleanup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luna Tree Care
Thank you for the wonderful review and the continued support. Liz

T H.
10/2021
5.0
tree service
  + -1 more
Everyone has different ideas about what constitutes excellence. Here's mine. Professional, on time, responsive to concerns and needs, organized, knowledgeable and authentically-caring. Wanted to do a good job and did a GREAT job. Luna Tree Care is excellence because perfect is unattainable!
Description of Work: Tree Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luna Tree Care
Thank you for the wonderful review. It was a pleasure working with you! Liz

Martin L.
06/2020
1.0
landscaping, tree service
  + 0 more
Our family was so excited to clear the yard of trees and were very disappointed. HORRIBLE! The workers of Luna Tree Care are polite but the owner was very strange and scattered with the agenda for them. Very unprofessional. You do not get the service that you pay for and are better off dealing with a more professional service. Very sad it did not work out.
Description of Work: Tree Cutting

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$3,000

Response from Luna Tree Care
Luna never did work with this person. We went through all our estimates and customer list. There is no person or estimate that matches this description, name, or amount. We suspect this is from one of our competitors.

Otto W.
07/2019
5.0
tree service
  + -1 more
We selected Luna Tree for the work because Liz was able to explain very clearly what her crew would do and how much it would cost. And that cost was mid-way between the highest and lowest estimates we received from other companies. Her crew arrived on time, were remarkably efficient in removing the tree in a single day, and even provided soil and re-seeding for places in the lawn crushed by her equipment. The only negative was minor miscommunication about how much trunk to leave and how many adjacent branches to clear. But overall we were very pleased with both the work and the price. I would definitely use Luna Tree again if needed and would have no hesitation recommending Luna to a friend or neighbor.
Description of Work: We needed a large (100-foot) tree removed from my yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Luna Tree Care
[Member Name Removed], Thank you so much for the nice review., it was a pleasure to work with you. That was a very difficult tree removal and I apologize that the adjacent Norway maple was trimmed a bit more anticipated. Thank you for your business, Liz

Yeido S.
07/2018
5.0
tree service
  + -1 more
Great company and responsibly priced. Removed dying tree and trimmed up two others.
Description of Work: Tree trimming, removal, and stump grinding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Antony I.
05/2018
5.0
tree service
  + -1 more
Liz and her team did a excellent job. Because of weather related issues they couldn't make it on the scheduled date but I was informed on time and not kept waiting. Very impressed with the job and the cleanup.
Description of Work: Tree trimming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Luna Tree Care
Thank you!

Mark T.
03/2018
5.0
tree service
  + -1 more
Outstanding work along with a fantastic price. I had a 50-foot pine tree that fell during the heavy rain Nor’ easter. The work including grinding up a huge area where the tree uprooted was done in a day. Cleanup was excellent as well. Highly recommend.
Description of Work: Remove 50 foot Pine tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luna Tree Care
Thank you so very much for your positive review.

paul S.
12/2017
5.0
tree service
  + -1 more
prompt visit to quote price, equally prompt and professional work done a few days later.
Description of Work: needed some Serious pruning back of a couple of .... naughty trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

William M.
10/2017
5.0
tree service
  + -1 more
I called and spoke to the owner, Liz Pang, who came to give an estimate within a day. She said she would try to schedule the work for the following week. Since she had an unexpected opening in her work schedule, she called me later the same week and completed the work on Friday. Her crew of 3 workers, one of whom was a climber, were professional, courteous, efficient, and very neat. As the climber cut each branch, he carefully dropped it to the ground so as not to hit anything other than grass. His 2 assistants ground up the branches, raked the entire area free of debris, and even used a leaf blower to clean up the final detritus. The two trees look great. Liz was present the whole time her employees were on the job.
Description of Work: Needed trimming of branches on two maple trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$522.5

Response from Luna Tree Care
Thank you so very much for the kind review!

Colleen T.
10/2017
2.0
tree service
  + -1 more
She needed to come later due to vehicle breakdown, told me she’d call when she was on her way. Never heard back.
Description of Work: Tree removal

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
1.0


Response from Luna Tree Care
My deepest apologies for not getting back to this customer. This was an estimate that I had scheduled and then I had a truck break down. I had to deal with a truck on the side of the road, I called to inform this customer of the situation. By the time I was done with the truck it was 10pm and I was not going to call back at that time. The following morning I found out I had to go to Philadelphia as my husband needed emergency surgery and Philadelphia was the only place that would perform his surgery. I called all the customers that I had contracts with and informed them if my situation. If I missed calling people who wanted estimates, my deepest apologies. My contracted customers were very understanding of my situation to the point where they made me dinner and dropped if off at my house when we returned and they called and checked on my husband’s progress. I am eternally grateful for their kindness during this stressful period. Thank You! As a side note- please if you are looking for an estimate and if a contractor does not call you back, please please please call the company to find out the situation. The phone can receive and make calls. Thank you again. Liz Pang

Jeffrey C.
08/2017
5.0
tree service
  + -1 more
Liz reviewed all work I was considering and provided advice and feedback on options. Her quote was lowest of 3 I obtained. Crew led by Eduardo arrived on time and completed the large amount of work by 3:00 p.m. Very professional job, everything was cleaned up nicely. Eduardo showed high skill level climbing, trimming, lowering branches. Crew was willing to adjust the specific trimming through the day as I observed. Both Liz and Eduardo are knowledgeable. I am extremely satisfied with the work and would definitely hire them again if I need more tree work.
Description of Work: Remove seven dead/dying trees, trim several other trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Luna Tree Care
Thank you so much for the positive review!!

Stephen D.
08/2017
5.0
tree service
  + -1 more
What a great company! The workers were polite and friendly as was the owner. The quality of the work was outstanding. The price was great. If you need tree work done this is the place to call.
Description of Work: Tree removal and tree pruning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luna Tree Care
Thank you so much for the positive review!

Russ M.
08/2017
5.0
tree service
  + -1 more
Liz, the owner, was such a pleasure to work with. The workers were professional and skilled at their jobs. We had over 15 trees taken down with some over our shed and close to the house. Nothing was damaged and I was more than satisfied with the cleanup. I would most definitely hire them again!
Description of Work: Tree work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luna Tree Care
Thank you so much for your business and the positive review.

Elizabeth B.
08/2017
5.0
tree service
  + -1 more
Great! Liz was very responsive. I was impressed with her extensive tree knowledge and expertise.
Description of Work: Tree removal and trimming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luna Tree Care
Thank you for the very nice review! Liz

Rui C.
07/2017
5.0
tree service
  + -1 more
Without doubt I would hire Luna Tree Care again and this is the only company I'll recommend if friends ask me for a referral. Liz arrived on time for our appointment. Explained all my options and gave me 2 different quotes depending on the amount of work I wanted performed. Liz and team started our job on a Saturday and finished up on Monday. Their team of climbers are beyond professional. They took huge branches down from 2 trees that were 100-120 feet tall with precision. Our yard has stone walls within 10 feet of the trees and there was no damage what so ever. Cleanup was excellent and overall we give Luna Tree care and A plus for expertise, cost, and communication. Liz's quote also beat everyone else's by a few hundred dollars.
Description of Work: Take down 4 trees. Remove all branches and wood for 2 trees and cut the other 2 trees into smaller 18 inch logs so I can use for firewood. Tree's could only be climbed as our backyard access to trucks isn't possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Response from Luna Tree Care
Thank you so very much for the excellent review!!

Dave B.
07/2017
5.0
tree service
  + -1 more
They got me on the schedule within a couple days, and did the grinding. When I asked they look at an outgrowth of one of the stumps they missed (hidden by ground cover plants), they came back the next day and finished it off. Very reasonably priced, and Liz gave me some great advice about the trees I planned to plant in that area.
Description of Work: Needed some stumps ground.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luna Tree Care
[Member Name Remove]!! Thank you so very much!

David H.
06/2017
5.0
tree service
  + -1 more
It went great. Their price was about 50% of other tree services, and the work was done well and expertly. They removed 8 trees that were about 60' tall and leaning over my house, and were only about 5 feet away from my house; obviously I was nervous about if this could be done without hurting my house and they did it surgically and everything went fine. Also, their workers were courteous, friendly and did a good job. They took pride in their work and were quick but safe and deliberate. I'm very happy with how it all went. Finally, Luna gave me a great rate on stump grinding, and this was done well and thoroughly. They also came back out to my house to check up on things, and offer more tree advice. I would definitely recommend them and plan to use them again.
Description of Work: Luna Tree care removed 9 trees for me, of varying sizes, and ground stumps. They also offered good professional advice as an arborist.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Luna Tree Care
Thank you [Member Name Removed] - your review is greatly appreciated and I look forward to working with you again in the future. Thanks again, Liz

Sashakay L.
05/2017
5.0
tree service
  + -1 more
It went excellent, they did a wonderful job
Description of Work: I wanted a big oak tree cut down in my backyard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Luna Tree Care
Thank you for the positive review! Very much appreciated!

Sonya D.
02/2017
5.0
tree service
  + -1 more
They removed the tree in one day and then came back a couple of days later to grind the stump. They also did a good job cleaning up the area where the tree was removed . Very professional. I would recommend this company.
Description of Work: Needed to have a large oak tree removedand found this company on Angie's List.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Luna Tree Care
Thank you so much for the nice review. Our customers feedback is very important to our company.

Andy D.
01/2017
5.0
tree service
  + -1 more
They performed the work carefully and quickly and cleaned up well afterwards. We requested to have the sections cut into 4-6 foot sections and they did so as well.
Description of Work: We had an 80 foot oak tree with large branches that overhung two houses, with an 8 foot crack down the middle of the trunk that had to be cut down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Luna Tree Care
Thank you so much for the positive review. Our customers input is very important to our company.

Marcelo R.
09/2016
5.0
tree service
  + -1 more
Liz isthe nicest person you will meet in the business! The owner and crew were incredible! They were professional thorough and cleaned up like the trees never existed. I would...in fact I am going to use them for another tree job. I'm so glad I went with them.
Description of Work: Cut down a tall / large pine tree and a smaller pine tree. Ground the stumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Response from Luna Tree Care
Thank you so much!

Alex M.
08/2016
5.0
tree service
  + -1 more
Liz and her crew were great. Arrived as scheduled and performed above expectations. My neighbors were so impressed, they had their trees removed as well. Highly recommended and good value for the money.
Description of Work: Removed split side of a large maple tree

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Luna Tree Care
Thank You!

Nicole N.
08/2016
5.0
tree service
  + -1 more
Lisa communicated with me via email the day before as to when to expect the crew. They were punctual and took out the two trees easily and quickly. They cleaned up after themselves very well.
Description of Work: Luna Tree Care took down two dead trees in my yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Luna Tree Care
Thank You!

Daniel P.
06/2016
5.0
tree service
  + -1 more
Very quick, precise, and friendly. Also had good advice on which trees needed work and which were ok to leave alone. There were structures the workers had to work around, and they did a great job of that.
Description of Work: Cut down two large pine trees on the property line, trimmed another two.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Genevieve C.
06/2016
5.0
tree service
  + -1 more
They did an excellent job. They were very responsive and were able to first get us an estimate within 24 hours. They completed the work ahead of the agreed upon day. I will definitely use their services for any future work that needs to be done and can highly recommend Luna Tree Care.
Description of Work: Luna Tree Care removed some dangerous over hanging and dead branches from trees that had been hit by a wind storm. They did an excellent job. They were very responsive and were able to first get us an estimate within 24 hours. They completed the work ahead of the agreed upon day. I will definitely use their services for any future work that needs to be done and can highly recommend Luna Tree Care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Luna Tree Care
Thank You!
    • 1(current)
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Contact information

24 Custer St, West Hartford, CT 06110


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Tree Service,
Landscaping

FAQ

Luna Tree Care is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Luna Tree Care accepts the following forms of payment: Check,MasterCard,Visa
Yes, Luna Tree Care offers free project estimates.
Yes, Luna Tree Care offers eco-friendly accreditations.
No, Luna Tree Care does not offer a senior discount.
Yes, Luna Tree Care offers emergency services.
No, Luna Tree Care does not offer warranties.
Luna Tree Care offers the following services: tree service, stump grinding and removal, storm clean ups, landscaping service

Contact information

24 Custer St, West Hartford, CT 06110


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day