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Jenny's Cleaning Service

House Cleaning, Floor Cleaning and Waxing, Window Cleaning

About us

Jenny's Cleaning Service is a locally-owned family business that has been providing over the top cleaning services for over 16 years. We pride ourselves on customer satisfaction. If your looking for a high quality service at reasonable rates then please give us a call. We go above and beyond our clients expectations. Our level of service defines our business and sets us apart from others.

Business highlights

Emergency Services Offered

Services we offer

We offer weekly, bi-weekly, and monthly House Cleaning Services. We also offer Post Construction Clean Up.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.737 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
8%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 26-37 of 37 reviews

Nota P.
05/2017
5.0
house cleaning
  + -1 more
.......
Description of Work: .....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Nota P.
05/2017
5.0
house cleaning
  + -1 more
.......
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$350

C W.
12/2016
5.0
house cleaning
  + -1 more
Very well, very thorough
Description of Work: Whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael R.
05/2016
5.0
house cleaning
  + -1 more
Excellent job!
Description of Work: Deep Clean

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Deborah H.
12/2015
2.0
house cleaning
  + -1 more
unknown
Description of Work: I called them and spoke to them and in the middle of the call she said she had to answer another phone call. She had my number and said she would call back and never did
Rating CategoryRating out of 5

Susan T.
06/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Dan G.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Jenny promptly returned my call and was able to provide service within a few days. They arrived on time with all their own cleaning supplies. I was very happy with the results!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Susan T.
12/2014
5.0
house cleaning
  + -1 more
.
Description of Work: My house hasn't been so clean in years. Jenny and her helper were on time and very efficient in their cleaning. The did an amazing job on the appliances. My old toaster and Coffee machines looked brand new. The mini blinds were left spotless. The whole house was sparkling and had a very clean fresh smell. There was no odor of cleaning supplies. I will definitely use Jennys services again and highly recommend her to all without reservation!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan T.
12/2014
5.0
house cleaning
  + -1 more
.
Description of Work: They did everything - damp mopped my wood floors to a beautiful shine, cleaned the kitchen and bathrooms so they gleamed (no streaks on the mirrors) and even got on a ladder to take clean the cobwebs from our cathedral ceiling in our family room as well as the ceiling fan that I can't reach! Jenny and the one other person she had with her cleaned everything, even my toaster and coffee pot that both looked almost new when they were done! I never had anyone else clean my house before and I have to admit that I was very, very happy with the job they did. I will definitely hire Jenny,s Cleaning Service again. I now know that I can get a super clean house without the exhaustion that usually comes with it and I can enjoy the results and invite people over with much less stress. Should have done this a long time ago. Jenny's Cleaning Service had top reviews on Angie's list and that is what gave me the piece of mind to actually hire a cleaning service. Before seeing the reviews on Angie's list, I was not comfortable with having strangers in my home. I decided to meet with Jenny at get an estimate. That did it - she was wonderful. Just one more thing, I know that some people that have a cleaning service actually do some cleaning in their house beforehand. I didn't, I left things as they were. All I had to do was clear off extraneous items off the tables beforehand and that was it. I worked from home in my bedroom while they cleaned, came out to a beautifully clean house and wrote a check. Why did I ever wait so long to do this! I highly recommend Jenny's Cleaning Service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Brett C.
06/2014
1.0
house cleaning
  + -1 more
.
Description of Work: They showed up an hour late to quote our weekly cleaning job. Tried to call them and was given the runaround about where and when the team was. I asked them to leave before entering the house.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Jenny's Cleaning Service
It is unfortunate that people who don't receive service can still post reviews. The office received a call by (the customer) from his work around the time the initial appointment was scheduled. We had no idea of the appointment. The appointment was scheduled between the customer and Jenny. The customer's wife called earlier in the day to inform Jenny about a change and left a message. Instead of the customer's wife calling Jenny directly she played phone tag with her husband and our office. Lack of communication caused this confusion. In the future we will make sure appointments are only scheduled only through our office. To any future customers reading this review. This is not an accurate review of our customer service. Please reference our other reviews for an accurate reflection of the services we provide.

James W.
07/2012
5.0
house cleaning
  + -1 more
our
Description of Work: We contacted Jenny because of the Angie's list ratings for her company's services. She and her team performed an initial cleaning for $600. Similar to other comments, initially we thought that was a little much UNTIL we saw how much better everything was after they were done. The current price for biweekly cleaning is right in the ball park but we get a great deal of value for that.: 3 workers who clean the house (2500 sq feet) including 3 full bathrooms in about 2 hours. When deciding to hire, Jenny came to our house, provided references, and answered all of our questions. She is very professional and timely and we are very happy with her work. She is also easy to contact and gets right back to you when dealing with schedule issues or questions. In addition, she is a genuinely nice person. I would highly recommend her to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1
    • 2(current)

Contact information

64 Glendale Ave, West Hartford, CT 06107


Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning

FAQ

Jenny's Cleaning Service is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Jenny's Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Jenny's Cleaning Service offers free project estimates.
No, Jenny's Cleaning Service does not offer eco-friendly accreditations.
No, Jenny's Cleaning Service does not offer a senior discount.
Yes, Jenny's Cleaning Service offers emergency services.
Yes, Jenny's Cleaning Service offers warranties.
Jenny's Cleaning Service offers the following services: We offer weekly, bi-weekly, and monthly House Cleaning Services. We also offer Post Construction Clean Up.

Contact information

64 Glendale Ave, West Hartford, CT 06107


Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM