Highland Window & Siding Company LLC

Windows, Siding, Gutters

About us

As a multi-year Super Service Award winner, Highland Window Company LLC is a family owned and operated business with over 18 years of industry experience. Our owner, Marc Cowan, will come to your home to deliver your exact written quote in 30 minutes. NO high pressure sales tactics and NO sales people working for high commissions. It is our goal to build a relationship with our clients that will last a lifetime. What sets us apart from our competitors is our dedication to put our customers first. All of our high quality, energy star rated products are covered by a lifetime transferable warranty. Our highly trained installers work only for Highland and have been working with Highland for over 10 years. That means that every review you read on Angie’s List was installed by the same team. The same team that will carry out your installation. Angie’s List members should feel confident about hiring Highland for all window, siding and roofing needs. We guarantee that we will take the stress out of home improvement!

Business highlights

21 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

The Highland Window Company is proud to accept the Super Service Award from Angies List. We supply and install a wide range of building products. All our products are of the highest quality and are supplied with a full lifetime warranty covering parts and labor. We specialize in - Replacement Windows, Entry Doors, Vinyl Siding, Gutters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.9154 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 126-150 of 154 reviews

George F.
06/2017
4.0
replacement windows
  + -1 more
Quite well
Description of Work: Install windows

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVE M.
09/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Amy S.
05/2016
5.0
gutter repair, siding
  + 0 more
unknown
Description of Work: Highland Window Company installed new siding and gutters on our house. Marc, the owner, was great. He was involved every step of the way, and always checked in to make sure we were happy. His crew did an awesome job. And on top of that, they were all so nice and a pleasure to work with. I would highly recommend them to anyone looking for new siding!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Steve P.
03/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: Marc is absolutely fabulous. One of the owners of the company, he comes out gives you a quote - doesn't give you high-pressure - no gimmicks just a fabulous price and fabulous service. You owe it to yourself to at least get a quote from Highland windows before you commit to anyone else.
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen K.
03/2016
5.0
replacement windows
  + -1 more
.
Description of Work: I'd hire them again
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen K.
01/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: Installed 5 beautiful windows and did excellent work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan G.
11/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: All of our windows were replaced with new energy efficient windows. They did a beautiful job and they did it quickly and efficiently. I would certainly recommend Highland Window Company.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Anjie K.
11/2015
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: Mark and his team replaced a patio door in our home. The work was excellent. Mark is thoroughly professional and the installers did a great job. We are very happy with our new door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Chad F.
09/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Didn't go with this company, however the owner came and provided me with a competitive estimate and actually convinced me to get my windows through my siding contractor (as too much could have gone wrong w/competing companies)

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ferne A.
07/2015
4.0
replacement windows
  + -1 more
.
Description of Work: I felt like an afterthought in the estimate process with them.
Rating CategoryRating out of 5

Benjamin S.
07/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: We just got a quote to install a bay window. He gave us a quote on the spot and told us all the work that would be required for the installation. We decided to put the work off for a year since we are doing a kitchen reno this year. They were very friendly and helpful.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kurt S.
06/2015
3.0
replacement windows
  + -1 more
unknown
Description of Work: I did not use this contractor

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Yvonne L.
05/2015
1.0
woodworking
  + -1 more
NEVER CALLED
Description of Work: .
Rating CategoryRating out of 5

Response from Highland Window & Siding Company LLC
[Removed Member Name], I have just spoken to my representative at Angie's List to inform them that we have no record of you ever contacting our company through E-mail or telephone. We are a window, door and siding replacement company and I see that you have contacted us through the carpentry and wood work category, where we should not be registered. Should you have a question regarding window door or siding then please feel free to contact our West Hartford office on 860 233 7100. Sorry for the mis-understanding, Regards, Marc Cowan, Highland Window Company.

Lauren Y.
09/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Highland did a great job on my new box windows. I showed Marc and his installers a picture of how I wanted the exterior trim to look, and they did a beautiful job. They also did a perfect job cleaning up both inside and outside after the installation. The price was competitive with other quotes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,250

NANCY E.
08/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: replaced windows for us - excellent result and terrific craftsmen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Steve G.
05/2014
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence A.
01/2012
5.0
replacement windows
  + -1 more
Everything went very smoothly. The sash was delivered to my house 8 days later. I then called them to inform them I received it, and Mark came immediately thereafter to fix it. It was a minor fix and took a few minutes to correct. When they say lifetime guarantee they mean it. I would heartily recommend them!!!!!!
Description of Work: I bought my energy efficient windows from Highland approximately 2 years ago and received a lifetime warranty. I had a minor problem with one of the lower sashes and called to have it fixed. They took my call immediately and ordered a new bottom sash for the concerned window. and had it delivered to my house 8 days later. I then called and informed them I received it, and Mark came immediately thereafter to fix it. It was a minor change that took only a few minutes to install. When they say lifetime guarantee, they really mean it!!!!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

David F.
09/2011
5.0
doors, replacement windows
  + 0 more
Great team. Excellent finished product. Professional throughout
Description of Work: Whole house replacement of windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Pamela R.
08/2011
5.0
siding, replacement windows
  + 0 more
I have never had such a wonderful experience working with a contractor. The salesman took measurements and gave me an estimate before he left! As he was leaving my husband came home and once again he reviewed the project with him. Windows very high quality. Guarantees better than any other manufacturer. Work was scheduled to begin on August Th. Due to heavy rain, it was canceled. Foreman called us at 7:00 am to let us know. Windows were in place the next day. Finish work second day. Inside trim was primed only. When I groaned at the thought of painting it, Junior said he would take care of it. He spray painted them for me before installing the second day. All the work was impeccable. Everyone I dealt with was wonderful! When the crew left, I felt like I had made new friends. They worked hard. Marc (owner) visited twice during the project. Monika (office) followed up each day to see how things were going. These people are the greatest. I would highly recommend Highland Windows to anyone.
Description of Work: Replaced all windows in home (casements & double hung). This job entailed removing siding and creating frames for new windows and wrapping with vinyl coated aluminum. Framing around garage was redone along with kick board for front door. Shutters were install in front of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Lawrence A.
08/2010
5.0
replacement windows
  + -1 more
We were pleased with the prompt service and competitive price for energy star qualified windows. It took two days to install with minimal disruption and they did a good job with the final cleanup.
Description of Work: We had 19 energy star qualified windows installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

GARY F.
08/2010
5.0
replacement windows
  + -1 more
I made an appointment with Marc, and he came out when scheduled. He demonstrated his window, and gave me a quote on the spot. They were flexible in scheduling an installation date around my schedule. The actual installation was done in one day, and they carted their trash and the old windows away when done. We are very happy so far, and can't wait to see how they preform this Winter.
Description of Work: Marc and his crew did an excellent job installing 8 double hung replacement windows in our house. The windows are highly energy efficient (qualifying for the current energy tax credit) well-made windows. The price was competitive with other bids we received. The 3 workers were on time and installed the windows in one day, making sure they were properly positioned and insulated. They cleaned up thoroughly, and left the house as they found it. I would recommend Highland Windows to anyone who wants quality windows installed efficiently at a good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,888

Marilyn S.
08/2010
5.0
replacement windows
  + -1 more
The work wad done in a very professional manner. They came as promised and took 3 days to finish installing replacement windows. The men were very efficient, cleaned up daily, were very pleasant, and did an excellent job. The windows look terrific and the price was very competitive. Marc Cowan was very accommodating and had some great suggestions when meeting with us. It was a pleasure meeting with the president of the company instead of someone who seems to read a script in a sales presentation.
Description of Work: We installed casement windows throughout a large ranch house, including sliders on a sunporch. They also took down all of our window treatments and put them back when finished. They left the house looking great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,875

Benjamin M.
07/2010
4.0
replacement windows
  + -1 more
I did not go with them. It was good pricing but it was a very low-end model. He didn't market it as such but I had already done research and it wasn't a window that I was looking for. I wanted a little better window. He only sold one brand and I wasn't excited about that brand. I didn't like the brand and I had read bad reviews on it. He was very professional and probably one of the most professional quotes and person that came out. I didn't go with him just because of the brand.
Description of Work: I got a quote from Highland Window for 20 windows.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$8,000

imelda H.
09/2009
5.0
replacement windows
  + -1 more
very satisfied with the overall experiencd
Description of Work: we replaced all windows on our 130 yr. old house. Highland Windows did an excellent job. It took 4 days to replace 32 windows and the crew was professional, prompt, courteous and neat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

LIZ L.
07/2006
5.0
replacement windows
  + -1 more
We were very satisfied with everything they did. They were reliable and the price was the best quote we got.
Description of Work: They put in all new, really nice windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Contact information

998 Farmington Avenue Unit 104A, West Hartford, CT 06107

http://www.highlandwindow.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
HIC.0601551
Trade License Locale
CT
Trade License Authority
Connecticut Department of Consumer Protection - Home Improvement
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Windows,
Siding,
Gutters

FAQ

Highland Window & Siding Company LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: Closed

Highland Window & Siding Company LLC accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Highland Window & Siding Company LLC offers free project estimates.
Yes, Highland Window & Siding Company LLC offers eco-friendly accreditations.
Yes, Highland Window & Siding Company LLC offers a 10% senior discount.
Yes, Highland Window & Siding Company LLC offers emergency services.
Yes, Highland Window & Siding Company LLC offers warranties.
Highland Window & Siding Company LLC offers the following services: The Highland Window Company is proud to accept the Super Service Award from Angies List. We supply and install a wide range of building products. All our products are of the highest quality and are supplied with a full lifetime warranty covering parts and labor. We specialize in - Replacement Windows, Entry Doors, Vinyl Siding, Gutters.

Contact information

998 Farmington Avenue Unit 104A, West Hartford, CT 06107

http://www.highlandwindow.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
Closed