Hydrocare Pools & Spas, LLC

pool cleaning service

About us

Hydrocare Pools and Spas has been in business since 1978. Jonathon DeMichiel, owner, has over 30 years of experience installing and maintaining all types of swimming pools and spas! Jonathon is also a SP1 Certified technician liscensed with the State of Connecticut. He performs all service work personally. Call Today!

Business highlights

47 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.0102 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
41%
4
11%
3
4%
2
1%
1
12%


Rating CategoryRating out of 5
quality
4.4
value
4.3
responsiveness
4.4
Showing 76-100 of 102 reviews

Howard W.
11/2009
5.0
He called right away - showed up on time - ordered the right part the first time - completed the repairs. I would recommend Gregorio's for your spa repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ted g.
11/2009
1.0
Jon came to service the hot tub in a timely manner, but it's been over a month now since he was here and he still hasn't installed the parts! Very disappointed, doesn't return calls. We're without our spa for a month, who knows when it'll be fixed! I'd be happy to discuss my displeasure with him. I wouldn't recommend this business at all!!!

Rating CategoryRating out of 5
quality
1.0
value
1.5
responsiveness
1.5


Tom H.
08/2009
5.0
Returned phone calls in a timely manner. Showed up on time. Reasonable pricing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Larry W.
07/2009
5.0
they showed the highest degree of professional behavior during the process of refurbishing our pool. the weather conditions could have easily led to a much less favorable outcome. i am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy S.
06/2009
5.0
Jonathan Gregorio contacted me and we set up a date via telephone for my pool opening as well as repairs. Due to the weather (rain, rain and more rain) he has to wait to do tile repair. We are still on going with pool repairs. He came out and we met and agreed to a price on the spot. Very comfortable with his professional attitude and feel I made the right choice. He is easy to talk with and I feel very respectful of what I need and what he can do. He is extremely knowledgeable and again, I am very impressed with his professionalism. I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jessica I.
04/2009
5.0
Jonathon and his team were excellent. They arrived promptly and were very knowledgeable. They spent a good amount of time explaining how our filter and pump work, and had it all hooked up before they left. They were able to save us from having to purchase any extra items that we though we needed but didn't actually need. I would highly recommend them to our fellow pool owning neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JJFF S.
04/2009
5.0
Submitted a request for repair on Sunday. They contacted us immediately and where at our home the following day. repair was completed timely and efficiently and they even played with our german sheppard "Cleo" who usually doesn't take to anyone. The Bill was fair and I will definately use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Edgar S.
03/2009
5.0
We had another company here and they wanted to sell us a new spa. gregorios came out, replaced a small part, told us how important it was to maintain certain items on our spa, the bill was under $200.00 and we are now enjoying our spa again. Beats buying a new one, Thanks John!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ray L.
01/2009
1.0
Untruthful. Don't keep appointments. Send inexperienced tech back again and again and agian when he can't fix problem. Demanded 50% down, Promised reimbursement and will not live up to it. Going to court.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.5


brian m.
07/2008
1.0
Well, U can see Gregorio's reply....It just indicates How they lie, I never called and told them how happy I was. The owner, Jonathan is one of the shadiest Bussinessmen I have ever had the misfortune of dealing with. Just check with the Better Bussiness Bureau (I wish I had!) I could never speak to the owner, I only got the runaround. One time Jonathan actually had one of his employees pose as him on the phone to me! A flat out lie! Who does that kind of thing? Gregorio's own employees even admitted to me how dissatisfied most of their customers are. Please learn from my mistake take your business elsewhere, if you go with Gregorio good lk

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.5


Contact information

379 Goshen Road, Torrington, CT 06790

www.hydrocarepoolsandspas.com

Service hours

Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM

Licensing

Licensed*

Trade License Number
PLM.0280340-SP1
Trade License Locale
CT
Trade License Expiration
10/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

pool cleaning service

FAQ

Monday: 12:00 AM - 11:59 PM

Tuesday: 12:00 AM - 11:59 PM

Wednesday: 12:00 AM - 11:59 PM

Thursday: 12:00 AM - 11:59 PM

Friday: 12:00 AM - 11:59 PM

Saturday: 12:00 AM - 11:59 PM

Sunday: 12:00 AM - 11:59 PM

Hydrocare Pools & Spas, LLC accepts the following forms of payment: CreditCard
Yes, Hydrocare Pools & Spas, LLC offers free project estimates.
No, Hydrocare Pools & Spas, LLC does not offer eco-friendly accreditations.
No, Hydrocare Pools & Spas, LLC does not offer a senior discount.
Yes, Hydrocare Pools & Spas, LLC offers emergency services.
Yes, Hydrocare Pools & Spas, LLC offers warranties.

Contact information

379 Goshen Road, Torrington, CT 06790

www.hydrocarepoolsandspas.com

Service hours

Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM