Hydrocare Pools & Spas, LLC

They changed me 1270.00. For a pool cover your can get at Walmart for 125.00. The water tubes 25.00 at Walmart. They are thiefâ s. As simple as that. Please take me word. I am a African American female and it this is why they did it. Thatâ s even worse. Horrible company.

Very responsive and knowledgeable.

My hot tub lost power on January 4th because mice chewed through the wiring in the control box. I was very concerned about freezing temperatures causing damage to the piping and the pump. I called Jonathan on a Sunday afternoon and he had a service technician at my house the next morning to drain the tub, disconnect the pump, flush out the piping and add antifreeze to prevent any further damage. I can't say enough good things about this company - definitely a five star + rating.

Totally professional & customer service impeccable.

It was pretty smooth was able to let me know right away and didn t over charge said exactly how much it was going to be.

Project started in early April with a $300 deposit for new motor in spa. Six weeks later, the motor was installed with an additional payment of $600. Workman never called to say he was coming to my house and never told me he was leaving. I turned on spa to find out very low charge was going through tub - wrong motor was installed. Multiple communications with owner on my end and response was "we are really busy with pools now we will try to get there when we can". One month later, worker comes to install new motor and does not tell us he is coming and we are not at home. Installs new motor but there was no power on in the tub so he can't tell if it is working - when we turn on tub the pump was leaking. Emailed owner again and was told again they were very busy and would try to get to my house sometime soon. Today is 10 Jul and I am out $900 and still do not have a repaired hot tub. Poor communication, poor service.

Very professional and great work.

Friendly and efficient

Installed a hot tub in my backyard. They were on time and easy to work with. Would recommend.

They were fast, efficient, helpful and very easy to deal with.

They were on time, quickly fixed our hot tub and reasonable with their fee, I will use them again!

First company I hired misdiagnosed the problem This company fixed my hot tub

Replaced pump on hot tub for failed bearings. Started filling up tub after pump replaced and he failed to connect plumbing line and flooded my sunroom. Hot tub indoors. Sloppy work.

It took awhile for them to show up but the job was completed and workers were friendly

As with any service request, the homeowner just wants to have an honest appraisal, confirmed timing and guaranteed results. You can trust HydroCare and Jonathan to get it right. I am totally satisfied with the results of their diagnosis and repair along with the level of value for the money.

Very polite and competent service. Prompt reply and excellent follow-up.

They got my pool open when other pool companys charged me and then could not get it claen and were unable to toi find out why my pump did not work. If anyone needs a pool service i highly recomend Hydr care pools & Spas . Great job guys