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BANNER WATER

Wells and Pumps, Water Filtration and Softening, Plumbing,

About us

Water Treatment, Water Pumps, Radon Mitigation, Sales and service of Radon Mitigation for Air and Water sales and service of Neutralizers, softeners, filters, pumps, tanks and conditioners, testing, analyisis and solution of all water quality issues

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

WATER TREATMENT, WATER PUMPS, RADON MITIGATION, SALES AND SERVICE OF RADON MITIGATION FOR AIR AND WATER, SALES AND SERVICE OF NEUTRALIZERS, SOFTENERS, FILTERS, PUMPS, TANKS AND CONDITIONERS. TESTING, ANALYSIS AND SOLUTIONS OF ALL WATER ISSUES INCLUDING TASTE, COLOR, ODOR, TURBIDITY, ALL TYPES OF WATER TESTING AND WELL CHLORINATION.

Services we don't offer

GENERAL PLUMBING AND HEATING.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.042 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 26-42 of 42 reviews

Fran M.
08/2016
5.0
wells
  + -1 more
unknown
Description of Work: This company has the highest standards for customer service and customer loyalty. They are a fair and honest small company that puts the customer first. All employees are courteous and very knowledgeable about their specific topic. They have worked day and night to solve my complex water/well problems.A++
Rating CategoryRating out of 5
Yes, I recommend this pro

Pavel B.
06/2016
5.0
wells
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lauren B.
05/2016
5.0
wells
  + -1 more
unknown
Description of Work: We hired Banner water to installed a new holding tank and water softener based on reviews and we are glad we did! We had three quotes and Banner Water was the only company that followed up with us after the initial consultation. The technician had to run to Home Depot for an item he did not have since they had to do extra work for the install of our home exterior. We were told it would take 4-5 hours but it took close to 6 for the complete install. I was afraid they would have to charge us extra from their initial quote but they did not. Automatically that was an A+ in my book. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Michael F.
04/2016
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: The replaced a disintegrated foot valve on our well and did so in record time. Our well pump wasn't turning off, so I called them late on a Monday afternoon. They were ready to come over first thing in the morning, but I couldn't meet them until late Tuesday afternoon. The service guy who came by diagnosed the problem quickly and actually had their well-digger out later that evening -- he worked until about 830p to prep the well for the work the following day. They showed up as promised first thing Wednesday morning and had completed the job by 11a. A supervisor came by later that afternoon to ensure that everything had been done properly. I could not have been more impressed by the speed, efficiency, professionalism, and courtesy of the guys working for this provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Eric K.
04/2016
5.0
wells
  + -1 more
unknown
Description of Work: Went great. No issues. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Frederick H.
03/2016
5.0
plumbing, water softeners, wells
  + 1 more
unknown
Description of Work: Scheduled Banner water to service my iron separator. They were able to perform the service well and at a reasonable price. There was no clean up necessary and they arrived as scheduled. I would recommend Banner to anyone who needs water treatment system service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan C.
10/2015
5.0
plumbing, water softeners, wells
  + 1 more
unknown
Description of Work: Maintain water system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Gina Marie B.
08/2015
5.0
plumbing, water softeners, wells
  + 1 more
unknown
Description of Work: Put a new water softener system in. They also brought us up to code with a dry well. They did a fantastic job and I would HIGHLY recommend them to anyone that needs water help!! Pleasure to do business with all around. A++++

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

lawrence S.
07/2015
5.0
wells
  + -1 more
unknown
Description of Work: Replace well cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kate A.
04/2015
5.0
plumbing, water softeners, wells
  + 1 more
unknown
Description of Work: I contacted the Banner team about installing a water filtration system that would remove the discoloring iron from my water. Sent them an initial email with a copy of my water analysis, had a phone call the next day with a visit from a tech to check out our house scheduled for the next week. Once we decided what was needed the install was scheduled within a week. (Since I had a copy of my water report, the process went much faster, so if you're thinking of having a system installed I'd suggest having that done in advance, it makes their job much easier.) I was not home when the guys came for the initial install but my partner said that they were on time and worked quickly. They explained how the set up worked and to let them know if there were any problems. We live in a old house with an old plumbing system so we encountered an issue, called, and it was fixed within 2 days. The guys have been out a couple of times since to adjust the system as it evidently takes a bit of use to figure out what settings are the best based on your personal use. They have been wonderful - extremely responsive, polite both in the office/when calling and their techs, and often early to show up. I would absolutely recommend their services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Ivan R.
05/2014
5.0
wells
  + -1 more
unknown
Description of Work: Pulled submersible pump from well and replaced it. Also, replaced holding tank. All went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Jack F.
03/2012
4.0
plumbing, water softeners, wells
  + 1 more
They got back to me very quickly and were very responsive. I would use them in the future if needed.
Description of Work: I used Banner Water for plumbing work. I had them come out to do a follow up of what they had done. They had replaced the valve for a water pump.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Maureen M.
02/2012
5.0
water softeners, wells
  + 0 more
I had tried to locate someone to perform water testing. Having called several places with no return call, I found this company on Angie's list. My call was returned promptly and the work was done promptly as well.Everyone I spoke to was extremely professional and friendly. Awesome company !!
Description of Work: Residential water testing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Sarah J.
01/2012
5.0
water softeners
  + -1 more
I had a great experience with Banner Water. They are super friendly and very professional. They were prompt in answering phone calls and emails, and took the time to explain the options available for our water softener. They did not try to sell me the most expensive system, but rather informed me of cheaper alternatives that may meet my needs. They always arrived on time for scheduled appointments. Even after the work was completed and they were paid for their work, they were still available and willing to answer my emails.
Description of Work: I called Banner Water and got an estimate of $1200 to put in piping/drainage and a water softener. After I agreed to the contract, they ordered the supplies, and agreed to come on Saturday and install the water softener. They arrived on time, and after about 3-4 hours the water softener was installed. The technician took a few minutes to explain the system to me, and answer any questions I had. After a few days, I e-mailed them and asked if the regeneration cycle could be changed from regenerating every 6 days to regenerating based on a gallon amount processed. A week later, Banner water changed the head to the gallon type at no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

C E.
08/2011
5.0
wells
  + -1 more
We lost our water on Tuesday night and called Banner Water on Wednesday morning. Sean was able to come in about an hour. First he decided the pump was at fault and needed to be taken up. After pulling up the old pump, he connected the new pump and lowered it. After a few tries, he connected the pitless adapter. Sean installed a pressure switch also. He had our water running again in a little more than 2 hours. Our water has been running great since.
Description of Work: Sean diagnosed the problem. He pulled the old pump up, installed a new submersible pump 130 feet down, and recommended and installed a pressure switch to prevent the pump from burning out in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Joanne B.
07/2011
5.0
plumbing, wells
  + 0 more
He's coming out to do the work next week.
Description of Work: He came out and gave us an estimate. He was very professional, very nice and was willing to work with us on the price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Matthew H.
09/2008
5.0
I had scheduled to have the system installed on the Monday after my house closing that was scheduled for a Friday. On the way to my closing, the installer called and asked if I would be at the house shortly. I called Shawn and he informed me that there was a mix up with the schedule at his end. I was an hour from my close and an hour back to the house. His guys waited for me to close and get home and still did an outstanding, quality, no rush job. I am very happy with their services.
Description of Work: Installation of a radon mitigation system. They installed the system in my basement, ran it out through my foundation, up the exterior of my house to the required height to vent the radon safely. They took the rating from a 3.4 down to a .8.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200
    • 1
    • 2(current)

Contact information

32 BROWNS BRIDGE RD, Tolland, CT 06084

http://www.bannerwater.com/index2.html

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Wells and Pumps,
Water Filtration and Softening,
Plumbing,
Radon Detection & Reduction

FAQ

BANNER WATER is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

BANNER WATER accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, BANNER WATER offers free project estimates.
No, BANNER WATER does not offer eco-friendly accreditations.
No, BANNER WATER does not offer a senior discount.
Yes, BANNER WATER offers emergency services.
No, BANNER WATER does not offer warranties.
BANNER WATER offers the following services: WATER TREATMENT, WATER PUMPS, RADON MITIGATION, SALES AND SERVICE OF RADON MITIGATION FOR AIR AND WATER, SALES AND SERVICE OF NEUTRALIZERS, SOFTENERS, FILTERS, PUMPS, TANKS AND CONDITIONERS. TESTING, ANALYSIS AND SOLUTIONS OF ALL WATER ISSUES INCLUDING TASTE, COLOR, ODOR, TURBIDITY, ALL TYPES OF WATER TESTING AND WELL CHLORINATION.
GENERAL PLUMBING AND HEATING.

Contact information

32 BROWNS BRIDGE RD, Tolland, CT 06084

http://www.bannerwater.com/index2.html

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed