BANNER WATER

Technician was on-time, professional, respectful, and explained everything about what he found. I was given options, and choices were mine. Work was done in under an hour, not in haste, but efficiently, and all parts were in the truck, so no delays. Extremely pleased. I would also add that I made an appointment the day before for the following morning, making it clear that it wasn't an emergency (intermittent problem, temporarily livable), and the rep I talked to (owner?) made it clear that if the situation changed to more urgent, I could call back (gave me his cell number) at any time and the timing of the appointment could be accelerated if appropriate. Between this level of service and the excellent work, Banner will be my first call if I have any well issues.

perfect, company was easy to deal with.

It went very well. The new tank was larger than the old one and did not fit in the same space. The installer came up with and innovative solution that worked out very well.

The contact to engage we very simple - they have a fixed system price for air remediation - the system is effectively universal, with on;y minor changes that do not affect their pricing. The were able to meet a aggressive schedule for installation, arrived on time, and completed the job in just under 3 hours. The electrical connection (their sub) was made quickly, and they were done. Set up the radon testing device to be left in place for 48-72 hours. They offered two options - either they come and retrieve the test on Monday AM, or we close it up and send it out to the lab in an prepaid envelope that was provided. After a call on Monday morning, to coordinate with Banner, I opted for the latter, and sent it off. Easy. Will wait for the test, but they do this frequently, so I expect that the process is successful by design.

We were/are extremely pleased with Banner Water. All work was done very professionally with prompt and courteous workers. They went above and beyond to get the job completed. I was both surprised and pleased with the personal attention from any one of the Seans or Johns you might speak with. My husband was in and out during the day while the job was being done and he only had good things to say about the two men who worked on our well. I gave them an A for price because I felt they were so reasonable. I always get 3 quotes for jobs that require more than $1,000. The other two companies were outrageous.

The service went very well. They are very dependable and they looked in to other radon related items as well. They are very professional and knowledgeable.

They give excellent service. They are very honest and fair. I'd definitely recommend them.

An electrical issue fried my water pump and associated hardware. We called Banner and as it was an emergency (huge snow storm was coming the next day) they were at the house in a couple of hours. The technician was knowledgeable and efficient. The price seemed high, but water pumps and labor are expensive.

Work and price were excellent. My only complaint is their timing - I asked for a call prior to them coming on an "asap" basis, and instead they just appeared. Because this is a rental property, only the tenants were there when they arrived to put in the filtration system - so I was not able to see a demonstration of how it works, AND I had to reimburse the tenant for going into work late while he stayed for the installation. Admittedly, they were squeezing this work in, as I said "asap", because the water was in terrible condition - but if I had received a call I would have been there in 40 minutes.

They made two visits and worked on my water system. The initial call they came and adjusted the pressure valve no charge. While tech was here I asked about new expansion tank and putting in a shut off valve so that I could change the water filter without draining system. They come out and and did a great job. They relocated tank and made a much neater arranement of piping. Very satisfied.

We woke up to no water pressure. I called Banner and they came out two days later, replaced the pump at the bottom of the well and identified a problem with the tank bladder as the problem. Subsequently replaced the tank and installed a softener for us. Everything is working (so far) and our water pressure is better than its ever been. Good experience.

I needed the work done soon so I could complete the sale of my house. Banner employees explained what I needed, answered all my questions, came promptly to do the installation work, and were very professional. The new owner will have to do radon testing to see how well the systems work.

They came in and listened to what the problem was. They did not question my opionion. They took the kitchen faucet apart and repaired it.

Lightning hit our well and we were out of power because the pump blew. Our system was outdated which further complicated the plumbing system. Banner came out and fixed the well pump, updated the plumbing in the house, and helped us with a dysfunctional water garden.

Having no water is no fun, but Sean identified the problem quickly and got his guys out as quickly as he could. He and his guys were very knowledgeable, professional, and courteous. They answered all my questions and addressed my concerns. They got my water back as quickly as possible and now it's better than it was. More importantly, they took the time to add things that will likely prevent a failure like this in the future, without significantly increasing the cost. I'm very happy with their service and plan to use them again for some other work I need done.

Sean examined our old pump and explained what was wrong; after 30 years, ball bearings are worn out . He reviewed the options: installing a similar model, replacing the cellar pump with a submersible pump, or a submersible pump with fraking. We opted for #2. The crew arrived on time and finished the job professionally and in about 3 hours. Sean arrived to check on the progress partway through. We went over how long to flush the well to remove the chlorine shock. Although it has taken a while for the chlorine to disappear, everything else is fine. The water pressure is vastly improved. The specially ordered new well cover arrived this week, so the job is complete. Thank you Sean!

Sean came out immediately (within a day or two of our call) to provide an estimate of the replacement work and compared to 3 other offeres his was by far the most cost effective with the exact same quality of materials and service if not more so. Late that week, his team was eager to quickly and efficiently replace the old tank and meet our requests to move the whole water system away fromt he walls due to past condensation and moisture issues with the drywall in the garage. They also provided a drip pan and increased the height off the floor with additinal cinder blocks to help with the moisture problems. I would recommend Banner Water for any treatment and well tank needs.

Sean is the first person who asked, why is this happening? Yes, it was quite an investment, but he knew what needed to be done and told me what it would cost before I made a decision to invest. Experience tells me that there isn't much cost difference between vendors when is comes to servicing your water system, but if you have a problem and don't find someone who will fix why it's happening, you will continue to pay and pay and pay. Banner employees were professional and I felt that they could be trusted, qualities that seem harder and harder to find.

I've been having a persistent low water pressure problem for a little while and decided to get a consult about it. I called that morning and their representative said they would try and come out that afternoon. They did. Sean spent a few minutes examining the water pump and tank and noticed that a pipe pressure valve was mostly closed. He opened it up and fixed the problem. Because it didn't take very long, he didn't charge me.

Well pump was not pumping due to being worn out. Sean came out and diagnosed the problem, which I suspected all ready. I had him replace my water tank due to age and also a new pressure switch and check valve. He came when he said he would, and even called just prior to coming, as he said he would. The work was done the same day. He sent one of his men out the next day to verify no problems when I thought I had a problem, which was not a problem, but the system only needed additional flushing of sediment. Sean and his crew were very professional, including the person who answered the call. I would highly recommend his company.

They guys were fantastic: quality work, fast, courteous, professional. I would definitely re-hire if needed.

We were EXTREMELY impressed. Within 3 hours of our call Dan came out and determined the pump was indeed non-repairable and replaced it with a new pump. In short, in the scope of 6 total hours we had all water service restored. AMAZING responsiveness and follow-through. They even accommodated our request to hold onto the spent pump for our insurance adjuster to inspect. I very highly recommend Banning. You will be impressed, too.

Excellent experience. Exceptional service. Sean showed up on time and performed the work flawlessly. He is a true professional. We highly recommend Banner Water!

I called Banner Water around 7:15 am and there was an answer. They sent Dan out before 9 am! He assessed the problem quickly, which called for replacement of the pressure tank. I was also planning on adding a treatment tank for acidic water. Dan was able to install that as well and worked out a $150 discount for doing both at once. He was done in less time than he predicted- just before noon.Dan was professional. Nice guy and very clear in his communication.

I contacted Banner Water after discovering that water was not flowing in the house I just purchased. The company's contact information was listed on a sticker affixed to the old tank, so I figured I would give them a try. Customer service people were professional, friendly, and answered phones quickly. I let the customer service rep know that I really needed to get somewhere out to the house the same day. They were able to meet my request and had someone out at the house within 2 hours. The service technicians that came were courteous, knowledgeable, and friendly. They replaced the old non-functioning tank with a new one and were done within 45 minutes. A couple of weeks later I called them back out when the water wasn't pressurizing correctly. Again the company had a technician out there in the same day, despite the fact that I had called late in the afternoon. The technician was great again and had the problem fixed in about 15 minutes. I expected there to be a charge for the service call since this problem was not related to the earlier work that the company did. However, much to my surprise, the technician stated that he was told by his boss to not charge for the service. Several months after this, I had my parents contact Banner Water for a well water issue. For about 3 years they had problems with the well pump running continuously and also had suffered from poor pressure. Over the course of the 3 years, a couple of companies came to attempt to fix the problem. Each time the companies would charge a high amount, but never really fix the problem. Then, once the issues started happening again, my parents called Banner Water. The company had a technician come out to the house quickly. The technician was friendly and ended up hand-digging the well. He worked all day in hot conditions, but never complained. The problem was finally fixed. My parents were very happy with the level of service provided.