Tyler Heating, Air Conditioning and Refrigeration LLC

4.7(
128
)

Heating and Air Conditioning, Water Heaters, Natural Gas Lines,

... +2 more

About us

To a home or business owner in Connecticut, having an effective, efficient, and reliable HVAC system in place is vital. Our summers are hot, and the winters get plenty cold, and that means your equipment needs to be able to keep up if you intend to remain comfortable. That requires the attention and care of heating and cooling contractors that are a cut above. We strive to be absolutely exceptional in all regards! In order to do so, we offer Carrier® products as well as a customized and customer-focused approach to our services. We deliver a team that is knowledgeable, professional, friendly, and above all, one that puts you first. For complete HVAC repair, installation, and maintenance services call or message Tyler Heating, Air Conditioning, Refrigeration LLC!

Business highlights

30 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

HVAC/R Heating: Oil, Natural Gas, Propane, Electric; Boilers, Furnaces, Hydro-Air Systems, Heat Pumps, Radiators, Radiant, Etc... Air Conditioning: Central, Ductless, High-Velocity, Heat Pumps, Commercial Refrigeration, Space Heaters, Chillers

Services we don't offer

Window AC Units, Air Duct Cleaning, P-Tak - Through the Wall Air Conditioners, Geothermal, Gas Fireplaces

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Our Recent Projects

Carrier Ductless Heat Pump Installation

Photos of past projects

Reviews

4.7128 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
1%
2
4%
1
5%
Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review

Filter reviews by category

Showing 126-128 of 128 reviews
ron G.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
it has gone very well.
Description of Work: installed a new a/c unit
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Tyler Heating, Air Conditioning and Refrigeration LLC
Thank you! The Tyler Team
ramya H.
12/2017
2.0
heating & air conditioning/hvac
  + -1 more
Would not hire again!!!!
Description of Work: They were very excited to get my $37000 new HVAC business but were unresponsive when I had a problem at nine months into the installation and never called me back after leaving innumerable message. The duct in bathroom and closet still does not put out any heat. The operator claims they never got any messages.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Response from Tyler Heating, Air Conditioning and Refrigeration LLC
We apologize if we feel short in any way. No matter how much money a customer may spend with us, everyone is treated with the same priority. Our records indicate that you placed a call on the evening of [Member Information Removed]/8/2017, for an issue with your master bedroom zone. We were out to you the following morning on [Member Information Removed]/9/2017 at 8:00 am and within an hour your system was up and running properly. We take customer concerns like this very seriously, prompted by your review, we launched an investigation. We did not find any issues with our phone system or record keeping indicating that we did not respond to your requests. We have contact you multiple times since your installation. Including in the spring to schedule your preventative maintenance appointments. The maintenance is important to have done each year to ensure the equipment is running properly and to maintain the factory warranty, especially since your equipment is very sophisticated. At that time, you requested the contract to be emailed, so it could be reviewed. We also sent the contract out again in October and still no appointments were made. As always, our goal was to provide you with the best customer service possible. Thank you for your feedback.
Melissa B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was a long time ago.
Description of Work: I used TYLER HEATING AC REFRIG.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000

Contact information

255 Hathaway Dr Unit 1, Stratford, CT 06615

http://www.tylerair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured
Licensed*

Trade License Number
HTG.0391807-S1
Trade License Locale
Connecticut
Trade License Authority
Connecticut
Trade License Expiration
08/31/2025
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Heating and Air Conditioning,
Water Heaters,
Natural Gas Lines,
Heating Oil,
Home Automation

FAQ

Tyler Heating, Air Conditioning and Refrigeration LLC is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Tyler Heating, Air Conditioning and Refrigeration LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Tyler Heating, Air Conditioning and Refrigeration LLC offers free project estimates.
Yes, Tyler Heating, Air Conditioning and Refrigeration LLC offers eco-friendly accreditations.
Yes, Tyler Heating, Air Conditioning and Refrigeration LLC offers a 5% senior discount.
Yes, Tyler Heating, Air Conditioning and Refrigeration LLC offers emergency services.
Yes, Tyler Heating, Air Conditioning and Refrigeration LLC offers warranties.
Tyler Heating, Air Conditioning and Refrigeration LLC offers the following services: HVAC/R Heating: Oil, Natural Gas, Propane, Electric; Boilers, Furnaces, Hydro-Air Systems, Heat Pumps, Radiators, Radiant, Etc... Air Conditioning: Central, Ductless, High-Velocity, Heat Pumps, Commercial Refrigeration, Space Heaters, Chillers
Window AC Units, Air Duct Cleaning, P-Tak - Through the Wall Air Conditioners, Geothermal, Gas Fireplaces

Contact information

255 Hathaway Dr Unit 1, Stratford, CT 06615

http://www.tylerair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day