Tyler Heating, Air Conditioning and Refrigeration LLC

Very efficient, thorough and hard workers. Did a great job at a reasonable price.

They came out right on time. Took maybe 5-10 min of looking at inside then was done. Other places took measurements and pictures. Wanted to look at a neighbors to see what size they had. Tomorrow will be one week and still don't have an estimate from them. Will never use nor recommend

He explained the different options I had.

We are extremely pleased with quality of work performed by Tyler Heating & AC. They were responsive to our request for an estimate - the salesman (Robert) showed up on time for our appointment and he was able to provide estimates on the spot for different tiers of AC units. This was a huge plus for us as some companies will show up and never provide the estimate and won't return phone calls. Robert was more than happy to answer our questions after providing the estimate and would promptly return our calls within the same day. The installation crew showed up on time and were able to complete the entire installation in one day, ahead of schedule. They were professional, courteous, and left the house in cleaner condition than when they arrived - all dust/debris was vacuumed up and the floors were cleaned. They took the time to walk us through everything they were doing and were very patient and helpful in answering our questions and showing us how everything worked. Our only "complaint" is that the our crown moulding had to be cut in the hallway to fit the return duct vent without another viable solution. This was a very minor point in the grand scheme of things. After a few days of use, we realized that the fan only option on the AC was not working. After placing a call to Tyler, they were able to send someone back the next day and the technician was able to re-wire the unit and the fan option works. We are very pleased with the level of customer service and professionalism of the entire staff, from the salesman, to the technicians, and the sales/installation coordinator (Cinda). They made the entire process incredibly smooth and we couldn't be happier with how everything turned out. We would absolutely recommend Tyler Heating and AC and we are looking forward to working with them in maintaining our AC unit going forward.

Excellent . The technicians were prompt to the scheduled arrival time. Very professional by providing response to our many questions during a installation. Technicians always acted in a professional manner. Very pleased with their work.

Very good, starting with my salesman Tom Haggerty, he was knowledgeable and made sure to ask a lot of questions on our needs. His proposal came in 24hrs. Install team of Chris and Vin + two other guys, very prompt, professional and most important did excellent work. These guys worked non stop for almost 12 hrs. We are very pleased with Tyler, start to finish!

It went great! The work was done in a timely manner, they were prompt, courteous and explained everything they were going to do prior to starting. For the repair, they explained what they felt was best for the unit, but also gave me a cheaper option as "band aid" fix for a while. We chose to have the entire repair done and everything runs beautifully.

Fantastic! I couldn't be happier. They did an excellent job in a timely manner. Not only was the work done perfectly with an efficient system, they kept my basement clean and were very pleasant to deal with. If I ever have an issue with heating or cooling in the future, I will only call Tyler Air. They are professional and very knowledgeable. It's important to me that I hire experienced professionals that do a quality job. I am confident I will have that any time I call Tyler Air.

Perfectly. So pleasant to have something go as it should!

Extremely smooth. Everyone I was in contact with was very professional - from sales to office support to the installers- everyone was coordinated and on time; the entire operation was very smooth--no problems. Highly recommend.

Robert came out to give us a quote and was right on time as he said he would be, it was very professional quoting experience. They were able to accommodate a last minute appointment change during the week of our appointment and arrived right on time. They said the job would take 2 days but they were able to complete in 1. Very happy with the work we had done, professional from top to bottom.

Everything went well, except the scheduling. Two times the service person showed up much earlier than agreed upon. One time they were supposed to come in the afternoon and called me in the morning that they were 10 minutes from my house. Luckily, I live close to my work and did not have any meetings scheduled. The actual service person was professional and polite. I would still use them again.

Excellent service from beginning to end. Everyone was great to work with & I would highly recommend.

All went very well. They had someone there in less than 48 hours. The tech was courteous and professional, and diagnosed and repaired the problem quickly. It is a very old furnace, so I appreciated that they didn't tell me that it had to be replaced. They did say it "should" be replaced, which no doubt is true, but they went ahead and did the repair to keep it ticking. I do appreciate that kind of attitude. I would not hesitate to use Tyler again, and would recommend them. (And I have used other heating/cooling companies that I definitely would NOT recommend). Of course these days the contractors tend to price things by the task, not by the hour, so you end up paying what amounts to a high hourly rate. But ok, they got the job done and I didn't have to buy a new furnace...yet. All in all a positive experience.

The service worked out very well. I am very happy with the service. My overall experience with them was very good. I think they were competitive.

They are great, Really prompt, use them twice a year, and are great. They check the AC & Furnace, and everything. We have an yearly contract with them, and would recommend them.

They're great. They are always prompt and they come twice a year and they're great. They come out when air conditioning has been broken on a weekend and yeah they're great.

I called Tyler and 8 or 9 other repair firms. Tyler called me back immediately and their technician was at our house within 45 minutes. They were very professional and fixed the problem, but I thought the pricing was very high. I expected to pay more for a Saturday morning call but not that much more.

Tyler Heating provided an exceptional quality job. We were very pleased with everyone we dealt with.

Excellent experience from 8:30 to 6:00 pm.

Was very impressed by this company & its entire staff. Would recommend them to family & friends & now have a service contract for future repairs & such.

Tyler has been, and continues to be, incredible. From Cinda and Jenn in the office to Robert, Geoff, and the rest of the crew, I have been thrilled with their service. They have provided almost $15,000 worth of service and equipment for me in the past eight months, and each time they have shown incredible professionalism, respect, and courtesy. I will certainly use them again!

Sales person was knowledgeable and on–time, was able to provide pricing on the spot. Install scheduled for the following week, completed on–time. Very professional technicians. The unit's wiring needed to be replaced 2 weeks later, but they came out on a Sunday to fix it.

Owner response was quick as service was needed pre sale of home. Did an excellent job and cleaned up!

Our oil boiler was not working – we called Tyler, they sent technician come right away. He diagnosed oil boiler cannot work, need do replace. Tyler and us work on price. Then Tyler replace gas boiler. They did good job.