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Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Additional pho no: (203) 384-2245, (203) 838-5654, (203) 743-7155, (203) 736-0079, (203) 777-6433, (203) 755-3084, (203) 383-7224 ext 106, (203) 383-7224 ext 100, (860) 731-5551, (203) 226-8484, (860) 731-5551 ext 122, (800) 438-7787, (860) 727-9500, (203) 265-7137, (860) 746-3890. Additional fax no: (860) 731-5560.

Reviews

4.2127 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
17%
3
10%
2
9%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
3.4
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 101-125 of 127 reviews

David B.
08/2018
5.0
plumbing, sewer cleaning
  + 0 more
Very well. No complaints.
Description of Work: Cleaning of long line from kitchen to main

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ed S.
08/2018
5.0
plumbing
  + -1 more
Fixed the Problem
Description of Work: Cleaned out drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Melinda A.
07/2018
5.0
plumbing
  + -1 more
Excellent, quick service.
Description of Work: Sewer Rod Out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

amer D.
07/2018
5.0
plumbing
  + -1 more
Great job. And fast service.
Description of Work: Kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Skip G.
07/2018
5.0
plumbing, drain pipe, sewer cleaning, drain cleaning
  + 2 more
All went well.
Description of Work: Sewer Line was blocked by roots in line outside house causing a backup in the house.. They cleared the pipe within two hours, then replaced the pipe the following week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
07/2018
5.0
plumbing, drain cleaning
  + 0 more
Very well.
Description of Work: Snake/clear a clogged kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tim D.
07/2018
5.0
plumbing
  + -1 more
Quick and perfectly done.
Description of Work: Underground drain pipe section replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Robert B.
08/2017
5.0
plumbing, drain cleaning
  + 0 more
....
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

michael S.
05/2017
5.0
plumbing
  + -1 more
great very happy
Description of Work: cleaned main drain By Jon Ricci #219 from westchester was Great , polite, quick ,clean great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Sandra D.
07/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Great work

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Edwina B.
04/2016
2.0
plumbing, drain cleaning
  + 0 more
Horribly
Description of Work: Tried to clear s clog and it failed .. Had to hire a real plumber

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$436

Karen L.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I needed plumbing done. They were great. Very responsive and reasonably priced. It's been a while so guessing on date.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angie H.
07/2015
4.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Couldnt fix our issue still charged 300 for doing nothing but snaking the drain and that had nothing to do with the problem!! But he was a nice guy who arrived in a timely fashion!!

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$298

Richard V.
04/2015
4.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Clean out kitchen sink drain all the way out to the supply line. Replace toilet seal, water supply line and valve in bathroom. Price was much higher than I expected. $209.00 per hour of work seems a bit excessive.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$488

emily K.
03/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah M.
03/2015
4.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: toilet was clogged. was not sure if frozen pipe or regular clog. price quoted was $200 if just had to snake toilet.if that didn't work and they had to snake farther, it would cost an additional $600 or more. | |individual was very nice and the service responded within a day but the cost seems to be more than a normal plumbing service.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Roto-Rooter Plumbing & Water Cleanup
Thank you for sharing your experience with us. We are currently looking into your concerns so that we can reach an appropriate resolution with you and prevent future issues. Again, thank you for providing feedback that will help us continually improve our customer service process and ensure that your next experience is an excellent one. Pat Swanson Customer Satisfaction Manager

Sharon J.
10/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: I wouldn’t recommend them to anybody. He charged me for something I was told shouldn’t cost me more than $200 and they charged me $800. What a rip-off.
Rating CategoryRating out of 5
Yes, I recommend this pro

roy J.
01/2014
3.0
plumbing
  + -1 more
cost to high.
Description of Work: repaired leak under sink.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$500

LINDA P.
07/2006
3.0
drain cleaning, plumbing
  + 0 more
THE GUY FIXED THE PROBLEM BUT HE MADE A BIG MESS DOING SO. HE DIDNT PREPARE HIS AREA OF WORK WELL ENOUGH. HE CLEANED UP MOST OF HIS MESS BUT THERE WAS STILL A LITTLE BIT THERE WHEN HE LEFT.
Description of Work: HE UNCLOGGED MY PIPES FOR ME.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

JOE C.
07/2006
2.0
plumbing
  + -1 more
I AM VERY DISAPPOINTED WITH THE WORK THAT THEY DID. I DO NOT KNOW WHAT THEY EVEN DID, BECAUSE THE PIPES LEAK WORSE NOW THAN BEFORE I HIRED THEM. I AM NOT HAPPY ONE BIT AND DO NOT KNOW WHAT I AM GOING TO DO NOW.
Description of Work: THEY WERE SUPPOSED TO FIX THE PIPES.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Carol H.
07/2006
5.0
drain cleaning, plumbing
  + 0 more
THEIR SERVICE IS VERY GOOD. THEY ARE PROFESSIONAL AT ALL TIMES. YOU CAN COUNT ON PEOPLE WHO WILL ANSWER ALL YOUR QUESTIONS, AND LET YOU KNOW WHAT THEY ARE GOING TO DO.
Description of Work: THEY CLEANED OUT MY DRAIN THAT WAS CLOGGED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

RICK L.
07/2006
5.0
plumbing
  + -1 more
I THOUGHT ROTO ROOTER DID A GOOD JOB ON FIXING THE TOILET, BECAUSE IT DOES NOT LEAK ANYMORE. HOWEVER, I FELT THEY CHARGED TOO MUCH FOR THE TYPE OF WORK THAT WAS PERFORMED. I WOULD HIRE THEM AGAIN IN THE FUTURE THOUGH.
Description of Work: THEY STOPPED A LEAK WITH THE BATHROOM TOILET.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

07/2006
3.0
drain cleaning, plumbing
  + 0 more
I HAVE HAD THEM THE LAST COUPLE OF YEARS. ALTHOUGH THEY HAVE MISINFORMED ME WITH EXACTLY WHAT THEY WERE GOING TO DO TO THE PIPING, I WOULD STILL HIRE THEM AGAIN ALTHOUGH THEY ARE EXTREMELY EXPENSIVE.
Description of Work: THEY RESNAKED THE PIPE GOING FROM THE SEPTIC TO MY HOUSE.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$320

07/2006
2.0
drain cleaning, plumbing
  + 0 more
THIS COMPANY COST WAY TOO MUCH. WHEN I HAD THE SERVICE DONE LATER I WAS CHARGED ONLY A THIRD OF THE COST OF THIS SERVICE. THE PLUMBER THEY SENT OUT WAS NOT VERY PROFICIENT IN THE ENGLISH LANGUAGE AND IT WAS DIFFICULT TO COMMUNICATE WITH HIM.
Description of Work: THEY SNAKED OUR PLUMBING.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$145

07/2006
5.0
drain cleaning, plumbing
  + 0 more
THE COST WAS A LITTLE HIGH FOR MY LIKING. I DID GET HOLD OF THEM AT 8:00 AM AND THEY ARRIVED AT MY HOUSE BY 9:00 AM. THEY GOT RIGHT TO WORK AND CLEANED UP THEIR MESS.
Description of Work: THEY SNAKED MY PIPES FROM THE KITCHEN DRAIN TO THE SEWER.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

255 Stagg St Bridgeport Div, Stratford, CT 06615


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Septic Systems,
Drain Pipe Installation,
Wells and Pumps,
Water & Smoke Damage

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.2 overall out of 5.
No, Roto-Rooter Plumbing & Water Cleanup does not offer free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
No, Roto-Rooter Plumbing & Water Cleanup does not offer emergency services.
No, Roto-Rooter Plumbing & Water Cleanup does not offer warranties.

Contact information

255 Stagg St Bridgeport Div, Stratford, CT 06615