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Ductworks HVAC Services

Heating and Air Conditioning, Air Duct Cleaning, Insulation

About us

Locally and family owned since 1992, Ductworks HVAC Services is a full-service residential and commercial heating and air conditioning company. We take a quality-first approach, never relying on subcontractors, and employing only highly trained and NATE-certified technicians. Our reputation is our most valuable asset, and we protect it with honest workmanship, fair pricing, and superior products. We specialize in a wide range of services that encompass central air conditioning systems, furnaces, boilers, heat pumps, ductless HVAC, water heaters, duct cleaning, and more. When you contact Ductworks HVAC Services for installation, maintenance, or repair, know that the very best people are on the job, and we are entirely dedicated to your lasting satisfaction.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning:Installations, Service, New Construction, Service Plans & Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 104 reviews

Deborah S.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were quick, efficient, straight to the point, & affordable. We will be using them from now on & recommending them as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ductworks HVAC Services
Thank you for the kind review! We look forward to working with you in the future.

Noreen O.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Reviewed heating system to confirm burned conversion and provide suggestions for system efficiency improvement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ductworks HVAC Services
Thank you for the review, we appreciate it!

ralph L.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed central a/c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Ductworks HVAC Services
Thank you for the review!

Tracy P.
03/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came to look at my ductless unit which I had already contacted the manufacturer on and they told me I needed a new circuit board and had to go through an HVAC dealer. They came out, cleaned the unit and told me it was just dirty. The next day the light came back on. I called them. Three weeks later after repeated follow ups they called back and told me the part would cost over $1000 to replace.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
5.0

$100

Mary Ann D.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ductworks HVAC Services
Thank you for the review!

Bud B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: got my furnace firing again. the tech was highly skilled and recognized the issue right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Ductworks HVAC Services
Thank you for the review! We hope to work with you in the future

Anupoju C.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Technician was excellent and professional. I will hire again if required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Ductworks HVAC Services
Thank you for the review, we appreciate it!

Micah A.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ductworks HVAC Services
Thank you for the review!

Sarah S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The central air died, and I first ordered the diagnostic service offered on sale through Angie's List, but when it popped up that they would not be able to call me until Monday (this was Thursday), I called the office directly and spoke to a very pleasant, very professional, and very helpful young woman who booked us for the following day. I was notified by phone the next day when the rep was running a bit late. He came, assessed the situation, and got my go ahead to make the repair before doing so. We were worried that it would be thousands to repair the problem, but it was very reasonable, he fixed it right away, and it is now running fine. All done very professionally,honestly and for a reasonable price. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Ductworks HVAC Services
Thank you for the kind review. We appreciate your feedback and look forward to working with you in the future!

John F.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Install three Carrier AC Compressors and air exchange units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Ductworks HVAC Services
Thank you for the review! We are glad you are happy with the new install

Lindsay L.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Mike serviced our AC and furnace. He was on time and very pleasant. We received a detailed report of work completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Ductworks HVAC Services
Thank you for the kind review, we will pass this along to our technician.

David M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were punctual, very professional, very organized and diagnosed the problem relatively quickly. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Ductworks HVAC Services
We appreciate the review and look forward to working with you in the future

Sieglinde D.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Take an 25 year old AC out and replace it with a more energie efficient unit. Replace the old pipes,install a central humidifier and a new filtersystem,that only has to be switched out once a year! |The guy's worked very hard and did an awesome job,tested everything before they left!Would highly recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Ductworks HVAC Services
Thank you for the review! We appreciate it and look forward to working with you in the future.

Paul S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: installed an additional heat run for an attic conversion project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Ductworks HVAC Services
We appreciate the good review and look forward to working with you in the future.

mark S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did a fine fast and clean job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ductworks HVAC Services
Thank you for the review, we appreciate it.

Barbara K.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our furnace was shutting down so we basically needed immediate attention since the outside temperature was in the teens or lower. The woman answering the phone was helpful and polite. Although there were already service calls scheduled, they would get to us that day. The technician was knowledgeable, pleasant, and completed the job leaving us feeling secure that our furnace would function properly. We discussed service contracts and were pleased with the cost and services provided. We purchased the service agreement a couple of days later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$105

Response from Ductworks HVAC Services
Thank you for the kind review. We look forward to working with you in the future

Michael H.
03/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Power switch for boiler

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from Ductworks HVAC Services
Thank you for the review

Abigail B.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Everything went great!
Description of Work: I purchased a Big Deal for a furnace tune-up.
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Response from Ductworks HVAC Services
We are glad everything went well for you. We hope to work with you in the future and thank you so much for the review.

Susan B.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They removed an old humidifier system in the basement that was in tough shape, took up lots of space and something I never used. It took a few hours over a couple of days. They were very professional. What was most surprising was how upbeat Zak was - even though the job was messy, given that the unit was leaking. I would definitely call them for any future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Response from Ductworks HVAC Services
Thank you for the great review. We look forward to working with you in the future.

Susan N.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Ductworks HVAC Services
Thank you for the review! We hope to work with you in the future.

sundaram R.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The technician said he cleaned the furnace. He didn't seem to do much, but perhaps that is all a gas funace cleaning takes-- I don't know. He checked some electrical connections and was particularly helpful in replacing the filter. A good fellow with a good attitude.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from Ductworks HVAC Services
Thank you for your review, we appreciate the feedback. On our gas furnace tune-ups most of the tasks performed are safety checks to make sure the system keeps running safely and efficiently (checking the gas pressure, limit controls, condensate pump and safety controls). All of those tasks were completed as part of your tune-up. Our normal heating tune-ups for non Angie's list members are $129 plus tax and that includes a 1" filter (media filters are an additional charge). The technician's notes indicated you had an EZ Flex media filter which are normally an additional $40 and we were pleased to include the filter in your $89 charge. Again, we thank you for your review. Feedback is always beneficial to our company.

Kevin B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New boiler and chimney liner installed. Duckworth did the job on time and cleaned up very well. I would recommend this company highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Response from Ductworks HVAC Services
Thank you for the review! We appreciate your business and look forward to working with you in the future.

Paul H.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I would highly recommend this company ..and especialy the service Tech .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ductworks HVAC Services
(removed member name), Thank you for the review! We appreciate it and look forward to hearing from you again.

Rebecca F.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked out my central air system and told me that it would have to be replaced either partially, or the whole thing. They said that the fan (outside) normally holds up about 10 years, mine is 12 years old and had been failing over the past year. They said that it appeared a small fire may have occurred in the unit. | |I am pleased with the thoroughness of his actions however, I am unable to replace the unit at this time. | |It was a great experience overall and I learned a lot about my unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Ductworks HVAC Services
[member name remove], We appreciate your review and look forward to hearing from you in the future.

John J G.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Ductworks HVAC Services
[removed member name], Thank you for the review, we appreciate it!

Contact information

175 Spring St, Southington, CT 06489

http://www.ductworkshvac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
HTG.0400300-S1
Trade License Expiration
08/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Insulation

FAQ

Ductworks HVAC Services is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Ductworks HVAC Services accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Ductworks HVAC Services offers free project estimates.
Yes, Ductworks HVAC Services offers eco-friendly accreditations.
Yes, Ductworks HVAC Services offers a 5% senior discount.
Yes, Ductworks HVAC Services offers emergency services.
Yes, Ductworks HVAC Services offers warranties.
Ductworks HVAC Services offers the following services: Heating & Air Conditioning:Installations, Service, New Construction, Service Plans & Duct Cleaning

Contact information

175 Spring St, Southington, CT 06489

http://www.ductworkshvac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day