WB Dickenson

heating & cooling contractor, well, home remodeling contractor,

About us

WB Dickenson, is a family-operated, full service plumbing, heating and remodeling company. We've been servicing the greater Hartford area since 1952. We specialize in residential and commercial service work and bathroom and kitchen remodeling. Our attention to detail and customer satisfaction is second to none. We will respond to you within the hour any time of day and can usually make it to your home the same day for smaller plumbing and heating jobs. Give us a call today for your free estimate on remodeling your bath or kitchen. Our in-house carpenters, tiling specialists, and plumbers do beautiful work. (See our albums for proof!)

Business highlights

73 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 76-100 of 100 reviews

ALVIN W.
08/2015
4.5
THE TECH. WAS FRIENDLY , ACCURATE AND PROMPT.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$600

Mairi H.
08/2015
5.0
Great customer service! Very safe company!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joan E.
07/2015
5.0
they were so professional and courteous

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Ralph M.
05/2015
4.0
Great job! good price.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Robin C.
05/2015
5.0
The response to my inquiry was excellent, fast work, well done, GREAT PRICE!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan T S.
05/2015
5.0
John arrived on time, kept me informed as project progressed, cleaned up when project completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruth O.
04/2015
4.0
Very nice and friendly

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$325

Leslie M.
04/2015
5.0
I have to tell you that this company is well known in Manchester and was extremely professional. They were on time, called ahead and gave an estimated time of installment. Right on the money. I called 6 other companies that gave me an outrageous quote for the Water Heater and installation. This company is direct and does not nickel and dime you at all. Great Job! I would recommend them to anyone that needs an honest business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$850

Edward D.
03/2015
5.0
Removed old faucet and installed new one in a tight space quickly and at a good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laurie B.
02/2015
5.0
This company is a great business that told me exactly what needed to be done and the price was phenominal for what needed to be done. I had an estimate of 1800-2600 and WB quoted a new Hot Water Heater installation at 855 and that is exactly what it was and the work guarentee is 1yr where the higher was only 6 months. They are true to the estimate and very straight forward. I would recommend them for all plumbing needs!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$855

Jim M.
01/2015
5.0
W.B. DIckenson remodeled 2 of our bathrooms and we are very pleased with the results. The bathrooms were completly gutted and required skill set from carpentry, electrical, plumbing and painting. All employees were skilled professionals that take pride in there work. The home was spotless end of each work day. The project was done on time, and on budget. I highly recommend W.B Dickenson.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy J.
11/2014
5.0
They were fast and Freddie was very helpful and explained what the problem was. Talking to Desiree and making appointment was very pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Althea M.
09/2014
5.0
W.B. Dickenson was very professional and accommodating. They did an excellent job remodeling my bathroom. The whole bathroom needed to be redone as it was outdated. I am very happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ana and Mark M.
06/2013
5.0
W.B. Dickenson is a first rate company. They did an excellent job remodeling our bathrooms. The master bathroom was practically gutted and redone and we are very pleased with the results. The remodeling manager is very helpful and professional, as is his crew. I would not hesitate to recommend this outfit and would hire them again

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Roland H.
11/2012
N/A
W.B. Dickenson is the most professional company of its kind that I have used in over 40 years of home ownership. From the first person to whom I spoke to the plumbers themselves, I felt respected and valued. The plumber assessed the situation, proposed the solution, and performed efficiently and effectively. I never saw a plumber "break a sweat," but this one did on this project. Nevertheless, the problem was addessed and I could not be more satisfied. Even the cost seemed reasonable, especially with the quality outcome received. What could have been an expensive disaster, turned out to be a significant, but manageable problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$431

Kristine H.
09/2012
N/A
Thank you so much for the great work. I can't wait to use the gas stove :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy B.
07/2012
N/A
Was very happy with the work they did and would not hesitate to use them again..

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joe V.
06/2012
N/A
arrived on time and dianosed problem and recommended a solution followed up the next day. very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William S.
05/2012
N/A
TJ arrived on time, went straight to work, and fixed the shower drain leak which was in an awkward location, just above a non moveable classic car. Also replace 2-valve stems in the shower along with the shower stall drain fitting. I would hire these folks again. Bill

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Bret T.
05/2012
N/A
He did an excellent job. The work was fantastic, and their crew was awesome as well. I would recommend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

53 Commerce Way, South Windsor, CT 06074

http://www.wbdickenson.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

heating & cooling contractor,
well,
home remodeling contractor,
basement contractor,
gas leak repair service,
water heater installer,
drain cleaning company,
interior designer,
plumber,
room remodeling

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

WB Dickenson accepts the following forms of payment: CreditCard
Yes, WB Dickenson offers free project estimates.
No, WB Dickenson does not offer eco-friendly accreditations.
No, WB Dickenson does not offer a senior discount.
Yes, WB Dickenson offers emergency services.
Yes, WB Dickenson offers warranties.

Contact information

53 Commerce Way, South Windsor, CT 06074

http://www.wbdickenson.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed