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"Perfectly well. And super timely. Can't recommend highly enough."

"He missed our appointment, and I didn’t hear from him until the time had already passed, then he said he’ll be there in 30 minutes, and proceeded to text me for 30 minutes asking for pictures and wanted me to agree to a minimum price before he would consider “wasting his time” by coming over! He had no intention of showing up to the appointment! He childishly argued every small detail, would not take accountability for anything, and didn’t even bother showing up! Waste of MY time"

"I couldn’t be happier with my new paver driveway. Tri-State did an exceptional job and paid great attention to detail. The driveway looks fantastic. The crew worked quickly and left everything clean. Highly recommend this company."

"Alex Masonry exceeded my expectations. They did an incredible job on my front steps and walkway. The team was professional, punctual, and ensured everything was perfectly aligned and built to last. They kept the worksite clean and finished on time. I highly recommend them to anyone looking for reliable and skilled masonry work! I plan to hire them again to do my patio and outdoor kitchen"

"Luis did our paver patio and walkway recently. His team and he did a fantastic job! Luis showed up on time for every quote and discussion regarding the work. His quote was priced competitively and transparently so that it was easy to modify moving forward during the process. His team worked hard and efficiently - they even could work on Saturday. They took care of details to cover the disturbed soil with seeds and straws after finishing the paving. They also buried drain pipes for our gutter down sprouts to be redirected underneath the patio. Luis kept track of our project well, and his team and he are very understanding and easy to communicate in person. It would be better to schedule in-person discussions with Luis than texting/phone since he is involved in multiple projects and quite busy."

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

"Westchester Seal & Repair installed a new driveway at our house that initially was fine. Within 18 months the bottom third of the driveway was severely crumbling away. I contacted Rich, who had been easy to work with in the initial installation process, and he said it was an installation error that they would come out and fix the next paving season. When I reached back out to Rich to schedule the fix he didn't return my calls, voicemails, or text messages. I wouldn't recommend Westchester Seal & Repair if you want a properly installed driveway that lasts."

"It was a quality job done for a fair price range."

"Fence looks great. Everything went well for the installation. I decided to go with a vinyl vs a wood fence."