RIDGEFIELD PLUMBING & HEATING LLC

Pipe thawing

They were good. It went very well.

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Ridgefield Plumbing and Heating winterized my house. We had a fire and the house was vacant, so they had to turn off the boiler and flush the lines so water wouldn’t be flowing through the pipes.

Contacted another pump co. and they would not install a pump I had bought ( their price for the same pump I bought was 250 more.) Ridgefield Plumbing came as scheduled, was curteous, prompt and did an excellent job installing a new pump ( including removing the old one) and replacing all the 1 1/2 in discharge pipe with 2" discharge piping. The job done including bracing of the discharge pipe was very well done, and the price was very reasonable. I would definitely use again.

I would not hesitate to refer Ridgefield Plumbing to others.

The job went very well. They had to get someone out to do excavating. They were very helpful and very prompt. I've used them before and they are very good.

I attempted to repair our toilet and ended up making a mess of it. We were leaving in four days for a trip and really needed to get the toilet working. I called Ridgefield Plumbing & Heating based on their ranking in Angie's List. They offered to send someone in three hours! The plumber came at the time we agreed to, did a terrific job, was very cordial and professional and charged us a fair price. I would call this company again in a minute.

He arrived and completed the job within 2 hours from my call -- at a time when the phone is ringing off the hook at their offices (2nd tropical storm in one week!). On prior occasions they have thawed out frozen pipes, fixed a toilet, and replaced a valve with a pinhole on our radon bubbler unit. Every time very professional and reliable, also offering advice and in some cases trying to talk through issues over the phone (at no charge) to avoid a callout. As a died-in-the-wool do-it-yourselfer, I can say these guys are well worth the money.

I got them from Angie's list. They did a good job. It's just very hard for me to know anything of that sump pump whether they are good or not. Seems like its working. I liked their attitude. I thought they were very responsive and reasonable in their attitude relative to plumbers. I think it's a business which really overcharges, but I liked these people. They were very quick to come and this time I was here. When they did the sump pump I wasn't here so I wasn't watching them do it nor did I have a sense of who, what they were doing and so on. This time I was here and they were very good. The guy was a little klutzy and actually as he was repairing the bathroom the entire water came through and they had to help me with that. They had to help me with the insurance company because I never had to be referred and it took me quite a while to get them to do that part of it for some reason, but we did that. Part of the problem is that there was an aspect of this job that they had to snake out things and they did. The sink is still stopped up and they haven't come back. I know they will come back, but that hasn't been done. It's a relatively minor part of the whole thing. It's a big job that involved snaking out a waste line that had been clogged causing the stock up. On the whole, they were very good at prioritizing the work by coming right away and taking care of the initial problem. Then they came back a few days later to finish the job. It's not complete, but that's okay and I haven't paid them yet. It was over $1400 which I thought was an enormous amount of money, particularly since the first job which involved putting a pipe in the ceiling and redirecting the water to the outside of the house. They put in the sump pump digging a whole in the basement and that was $1800. They gave me an estimate on that. They charged their main plumber at a $115 an hour. He was one of these big guys who was kind of slow. He knew what he was doing, but it took him more hours. He wasn't like the sharpest tool in the box and $115 an hour is a lot of money. It was expensive. I would use them again in the future.

We called Ridgefield Plumbing and Heating after my husband had tried twice to fix our dishwasher hose and several other minor plumbing problems. John called back later the same day (a Tuesday) to schedule an appointment--he was polite and knowledgeable and was available to come over by Friday. He and an assistant arrived and made quick but extremely thorough and careful fixes of all our problems. They even put disposable booties over their shoes in order not to dirty our carpet!! John's diagnoses and recommendations were right on the mark. We would definitely use them again.

Their price was very fair. One man worked all night shutting our water off, changing the water heater, etc. I appreciated them coming right out and getting to work.

Ridgefield Plumbing & Heating is good, very good. They come when they say they will. I can't remember the exact bill, but I do know their hourly rate which is the price stated. They were A's all around. I think they're pretty typical of what other plumbers charge. They are really nice guys.