RIDGEFIELD PLUMBING & HEATING LLC

As usual, the very best plumbers in Fairfield County. Everything was done professionally, perfectly and well beyond reasonable cost. John, the owner, came to review the project and provide an estimate. Kevin, the service technician moved a drainage pipe into the joist (in probably record time). Scheduling was fast and easy as well. I will always use Ridgefield Plumbing for all our plumbing needs. If you want the best, call them!

I used Ridgefield Plumbing about 18-19 years ago several times when they were a smaller company and John Proctor came and did a great job. Now its all about the money. I made an appointment, told them I had my counter and sink replaced. Told them I needed the water supply and drain hooked up and the garbage disposal hooked up and made a point to tell them that the plumber would need to bring whatever gaskets and mounting equipment that was needed as garbage disposal was not new. They came, told me they didn't have the gaskets etc for the garbage disposal and would hook it up without disposal. I said don't bother but they said they would still have to charge me $200 for the first hour. That is ridiculous. I asked them why I should have to pay for that when I told them in the first place what was required. No answer. I then asked what it would cost when they came back to do the job I wanted them to do in the first place. They told me it would take an hour and it would cost another $200. Fuming I said ok. What choice do I have. Then when they came back the guy took an hour and a half and it cost $300. It was really only 1 hour and 5 minutes, I timed it. But apparently they charge you for the 10-15 minutes that they stand around shooting the s*** with you after they finish the job. So $500 to hook up a sink with garbage disposal. Rip Off!!! Buyer Beware!

After providing an acceptable quote, the company could not commit to a start date. Eventually they just stopped responding to us.

One job left unfinished. Company has not yet followed-up. My answer to "would I hire again would be yes if and when this last item is fixed.

Ridgefield Plumbing responded quickly (even though it was not urgent), came the next day, and did a great job. They were very professional and fixed the problem to our satisfaction. The price was reasonable (mostly the cost of the pump itself). We have used them before and will use them again if needed.

An A rating across the board. I am so glad I was able to hire Ridgefield Plumbing that I found through Angie's List. Am fully confident in their work and will look to them in the future for any plumbing work.

They are excellent! They do a very, very good job!

One word describes Ridgefield Plumbing and Heating's services - MAGICAL. I attempted to repair the toilets and shower arm myself, and failed miserably. I spoke with John on Thursday and Steve came out the next day and was efficient and extremely professional. He explained the tools he was using, what the issues were, and when informed I needed to purchase parts advised me to do it myself to save on costs! They have been servicing my house for many years and I will continue to work with them for the long term future.

I sent them an e-mail on a weekend. By Mid day on the following Monday they called me. They came out that Friday to do the work. From the initial phone call through the actual service itself, they were excellent. Steve the Plumber did an excellent job and didn't do more than he needed to do. One of our outdoor faucets did not actually need to be replaced, just repaired, which he did. They were extremely professional from start to finish. The quality of their service was excellent and the pricing was very fair for the work done. We will use them for all of our plumbing needs going forward.

Very well, they offered very fast emergency service on the first leak, and suggested relocating the water filter at that time. Hired them to come back and do so when another leak started near thew water tank.,. Technician was very easy to work with, and did excellent work. Highly recommended.

They do all of my plumbing or any fixtures that need to be put in. They take care of that for me. They will fix toilets, washers, leaking faucets, dripping, and all of those little plumbing things that homeowners need. They are a very good service. They are excellent. I would recommend them. They are very nice people. We have had no issues. Steve is wonderful. He comes in and he is very pleasant. He has done work down in the basement with my husband, and up here in the house. We had a couple of renovations done and Richfield Plumbing took care of those. They put our appliances in. They are cautious and clean up after themselves. They are really neat. I like the way they are. I like the way they handle their customers. They are very professional. They are very courteous. They say when they are going to come. They are punctual; everything. We like that they are punctual, professional, courteous and respectful. We appreciate all of that. I appreciate when they do a good job and enjoy what they are doing and they aren?t miserable or walking around with a mop face. All of the people I recommend, I like them very much because I have had them for years. When I am happy with someone, I stick with them forever. I have them on my speed dial.

Very professional. Very nice gentleman. Great job.

They are great. It was easy to schedule, they showed up on time and charged a fair price. Manny was the technician and was able to diagnose the real problem vs just change the shutoff valve. He could have easily charged me for a new hose but was able to hook it up to the outside faucet to see if it could still be used. He blew out the line, hooked it back up and all is well. I was impressed how easy it was to request and make an appointment over the internet.

I called Ridgefield Plumbing on Monday and they promptly called back and we scheduled an appointment for the following morning. Tom, the technician, couldn't have been nicer. He showed up on time and was very courteous and professional. I was very satisfied with work that was done and intend to contact them again soon for some additional work. I think the work was done at a very fair price. Only regret was that I didn't use their AL coupon.

Set up an appointment He showed up on time Diid the work and the cost matched the estimate. Totally satisfied.

Our service tech, Manny, arrived already with the understanding of what was going on with our shower leaking onto our first floor. He had come up with a plan of action to try to recreate the issue and solve it. He then spent the rest of the time searching in our ceiling for the leak and to make sure it was not continuing. We got our issue solved and Manny informed us on how to continue to keep any issues from happening in the future. We will be using this company again in the future for our plumbing needs.

I had used Ridgefield Plumbing and Heating before and had been pleased but the service they provided for this problem was way above and beyond what might be expected. Background...we were going on a trip. Tickets had been purchased, car loaded and ready to go to airport, rush, rush rush. I went down to basement level to make certain doors were secure and was appalled to discover that septic had backed up.....backed way up. It was an awful mess I tried to decide what to do on the way to the airport and knew right away I had to call Ridgefield Plumbing and Heating. An answering service took my call but John called me back almost immediately. When I told him the problem he was immediately reassuring. "Don't worry. we'll take care of everything" and they did. My daughter was on site and she called every day to tell me what a great job they were doing.When I came home everything had been taken care of. They were wonderful (they called in some auxiliary help, Service Pro of Danbury, who were also terrific). I cannot rave about them enough and their price was very fair. Would I recommend them again,,,,,,in a heartbeat!

Called Ridgefield Plumbing after having a bad experience with another local company. They quickly responded diagnosed the problem, found the well and came up with an estimate. They completed all the work in a timely and professional manner. Everyone from the owner to all of his techs were very nice and all performed quality work. We will definitely use them for all of our well and plumbing needs and would highly recommend them to anyone.

The job was quick and easy. He charged a lot, like most plumbers do.

Very professional and pleasant. This is my second time using Ridgefield Pluming and both experiences were excellent. I would definitely use them again!

They did a nice job. They were very neat and polite. I have had no issues with their work.

The Provider said that it had to go to the house to determine a price. It refused to give me an estimate over the phone. And it said that there was a charge to give the estimate which would be applied to the work if I chose to use them. However, when they came to the house they said that there was a standard fee for the work I was requesting. When I asked why they refused to quote me the fee over the phone they didn't have an answer. Their fee was extremely high but I used them because I could not get another plumber on short notice.

John was on time, professional; and very knowledgeable. We thought we might need a new pump but he advised that it was just a valve. The tank was replaced in 2004. Normal use would include the possible replacement of the valve. He also advised us how to take o\care of the tank.

Upon installation product shut off and received an error code- wrong size gas line was used. Product leaked from a backup of the condensate pump- incorrectly drained to an area below freezing and unit froze. Never realized hard water issue. Manufacturer later told me that the plumber wasnt trained or a recommended provider. After multiple call backs to correct faulty installation I was billed. I should note that all previous and traditional work done by this plumber was very well done. Unfortunately on this one he got in over his head

Ridgefield Plumbing was very professional. They came on time , completed the work, were very neat. Everything was done to my satisfaction. Will definitely use them again.