Total Mechanical Systems, LLC

responsive, but young worker less experience, though willing

Very Professional and competent.

Called right away to confirm appointment, showed up on time, and explained everything to me. Repair was completed quickly, neatly, and properly. I will use them again in the future.

The company came back out to fix the issues from their original plumber and provided me with a check for 1,000 refund as a result of the problems the first time.

Bob was extremely helpful and honest. He worked with me first on the phone then when I was unable to solve it came right over. He is fair, honest, and reasonable. Would strongly recommend :)

The repair person was efficient, explained the work and was pleasant and courteous. The job was completed within 24 hours of requesting help on Homeadvisor.

Bob and Joey, from Total Mechanical Systems, had to come out to our home, 2 days in a row, to help us with a severe basement flooding situation. Water was coming up through the basement floor drains at a very rapid rate. Bob and Joey responded to our first EMERGENCY call on 3/1/18, when we found out that our saturated and clogged drainage system had failed. They took care of re-routing the drainage system to alleviate that problem. On 3/2/28, Bob and Joey came to our home, again, for our follow up EMERGENCY call. This was a Friday, and they were busy, and tired from the week, but they rushed out to our home, in the nasty rain/snow storm, that we were having, to re-route and drain the "river" that was now flowing beneath our home. They had to jackhammer through our basement concrete, while re-routing water from their dig site, in order to get a pit for a super sump pump installed. They handled the project professionally, and with ease, always positive and cheerful, during the whole project. Needless to say, the whole project turned out perfectly, and our furnace and entire basement were saved from the flooding conditions. If you want the BEST in caring service, you can feel safe hiring Total Mechanical Systems for any of your needs.

I was contacted by Total Mechanical Systems, LLC only moments after putting in a request on homeadvisor. I explained to Bob that we where remodeling our kitchen and wanted to have a pot filler installed asap as sheet rock was being installed in the morning and the pipe needed to be in place so they could sheet rock around it. He and Joey arrived at 7:30am and promptly installed the water line and pipe from the basement to 1st floor finishing the job as contractor arrived to start sheet rock. An important plus for me all staff that I spoke with and meet where professional and polite..... only wish I had a better memory so I could give them a mention. A+++

great,on time, courteous , went above and beyond

They're great, courteous, reasonable and go above and beyond,

Did job well. Right the first time.

They were very polite and neat and worked quickly. They also did extra work in flushing our gas water heater at no extra charge. The only negative was they found a valve that wasn't working on the furnace but did not repair it. Not sure why. It was on the invoice we got in the mail but they did not mention it to me

Job well done by all !

Professional presentation,reasonable estimate for work.

On time, knowledgeable, communicated clearly and had good customer service skills. Explained results of his findings and options.