Total Mechanical Systems, LLC

well, water softener installer, gas leak repair service,

About us

Total Mechanical Systems has proudly served Connecticut homeowners since 2001. We are dedicated to providing 5-star Heating, Cooling, Plumbing, Electrical, Water Treatment, Water Heating, and Indoor Air Quality solutions. TMS. Where Trust Meets Service. (860) 661-1991

Business highlights

23 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7152 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
12%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 1-25 of 152 reviews

J H.
12/2024
5.0
Chris Moore showed up to give me a quote on some work I needed done. He was punctual/friendly and professional. He took pictures of the problem and explain how he would fix it. Answered all my questions and gave me a price. I asked if could start now he said yes. When he was finished he cleaned up the area. He explained and showed me everything that was done and asked if I was satisfied with the results. I was very happy with the work that Chris did and the patience he had when answering my questions throughout the project. Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

stevn g.
11/2024
3.0
Price was outrageous, they tried to charge a lot for replacing a 15 dollars piece. They got the job done but they were really pushy on the price.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
3.0


robert l.
11/2024
5.0
Good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Spencer G.
09/2024
5.0
Great response time and easy transaction service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

STEPHANIE M.
05/2024
5.0
The technician did an excellent job. He was very thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John Z.
04/2024
5.0
The technician came on time, checked my problem, solved it to my satisfaction, and cleaned up the working area. He is very friendly. I will definitely use this company in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Afia B.
02/2024
5.0
Great communication

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

MANGESH S.
02/2024
4.5
Did a great job,they didn't communicate the inspection status until I asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Richard A.
12/2023
5.0
Paul was great, very helpful, addressed all the issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$797

Robert L.
11/2023
5.0
good people

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allison M.
11/2023
5.0
Timely, polite, professional and efficient!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Francesca L.
07/2023
4.0
High prices. But, very knowledgeable and professional. Was able to undo the wrong done by a former plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$640

Peter B.
04/2023
5.0
Extremely satisfied. Very capable and helpful service person. Diagnosed, solved and fixed the problem quickly and at a very fair price. I would definitely hire again and recommend to others

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$154

Rochelle C.
11/2022
5.0
Very good work

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Keven R.
05/2022
4.5
Very good job. Customer Service was excellent. Only issue, the floors were dirty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

George T.
04/2022
4.5
There's really not that much I can say. The two men who arrived both put booties on, which was nice. One of the men ran a test for chlorine (found some) and to determine if I had hard water (I did). Normally I wouldn't have allowed two workers, since I've been burned in the past by theft. It's a common strategy for one worker to turn the water off and while you are watching the man who is doing the inspection and repair work the other is looking for items to hock. But these two seemed honest enough. After all was said and done the disposer was beyond repair -- something had "snapped." The disposer was relatively new so I wasn't about to purchase a new one. The man said he had never seen a disposer vibrate that way, but I had researched it online and it's not too uncommon. ???

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Richard V.
02/2022
3.0
They are good and prompt, but expensive. Project, replace toilet wax ring. Replace lavatory sink tail piece and lavatory sink stopper assembly I needed this done fairly quickly as the toilet was starting to drip water into a ceiling area below. The telephone staff who set up our appointment were great. Response time was short. Once the technician arrived, he was up front with pricing, so I knew what their price would be. I did postpone other less urgent work because of the price. The cost for these two items was almost $1000. Past experience with other plumbers would have been in the $700 range. However, TMS was available, and they were not If the price had been more in line, I will probably use them as my regular.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
4.0

Yes, I recommend this pro
$980

Mike F.
12/2021
5.0
Great service. Pricing was a bit steep

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$1,800

Lisa T.
05/2020
5.0
The technician was great, he fixed my shower in record time and explained why it was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris M.
05/2020
5.0
Very pleased with the service. Very professional and kept me informed of the work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joyce F.
01/2020
5.0
Would have you again. From beginning to end it was gtreat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$43,900

Kettlyne D.
12/2019
5.0
They delivered to the expectation, and more.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Leroy B.
12/2019
5.0
Great work and very professional !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

74 Northwest Drive, Plainville, CT 06062

http://www.tmscomfort.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Licensing

Insured

Licensed*

Trade License Number
HTG.0394806-S1
Trade License Locale
CT
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

well,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

Total Mechanical Systems, LLC accepts the following forms of payment: CreditCard
No, Total Mechanical Systems, LLC does not offer free project estimates.
No, Total Mechanical Systems, LLC does not offer eco-friendly accreditations.
No, Total Mechanical Systems, LLC does not offer a senior discount.
Yes, Total Mechanical Systems, LLC offers emergency services.
Yes, Total Mechanical Systems, LLC offers warranties.

Contact information

74 Northwest Drive, Plainville, CT 06062

http://www.tmscomfort.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM