Total Mechanical Systems, LLC

well, water softener installer, gas leak repair service,

About us

Total Mechanical Systems has proudly served Connecticut homeowners since 2001. We are dedicated to providing 5-star Heating, Cooling, Plumbing, Electrical, Water Treatment, Water Heating, and Indoor Air Quality solutions. TMS. Where Trust Meets Service. (860) 661-1991

Business highlights

23 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7152 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
12%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 76-100 of 152 reviews

Steve S.
08/2018
5.0
Fast Friendly Efficient Technician and Scheduler. Would hire again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Donald B.
08/2018
5.0
Excellent workmanship. It was a difficult job but the tech solved my problem and the result was just what I wanted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$450

Jan M.
07/2018
5.0
Service was great. Joey was professional, courteous, knowledgeable and as a bonus, funny. He explained everything that he was going to do and why. He also explained what he was not responsible to repair, (replace sheetrock that was removed to get at the leak). The work was done quickly, efficiently and didn't break the bank!! I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$425

rene r.
07/2018
5.0
bob went above and beyond to repair problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Nancy S.
07/2018
5.0
Responsive, friendly, engaged in the project. Knew just what to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Debbie C.
06/2018
5.0
Very capable, courteous, pleasant, fast, and fair-priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Corey D.
06/2018
5.0
Bob and Joey did a great job. found the reason for the flooding in one of our bathrooms immediately and the repair was nothing like what we expected, quick and easy repair. They even cleared the sink drain unrelated to the flood. Would definitely refer others for your services. Thank you!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

barry b.
06/2018
5.0
Excellent A+++

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Enrique S.
06/2018
3.5
The guy they sent out to do the work was friendly. In the process of draining the clog, the toilet started working differently when flushed, than before he started. Then when I asked if he could fix it so it could work how it used to; he told me he would have to charge me for it. Once he drained the clog, I asked how long was the work warranties/guaranteed for and he called the company to check, and they told him they do not warranty/guarantee their work. The clog was cleared but it would have been nice having that peace of mind knowing the work is guaranteed. I've hired pros before that have guaranteed their work for 6 months at-least.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Jane B.
05/2018
5.0
Kurt was amazing! I thought it was gonna be a long wait on an appointment- expensive- or have someone in my home who made me feel uncomfortable- it was the opposite **** price was beyond reasonable**** he made me an appointment for the next day and even though I was late he came back when I was home***** and he was a great guy to have around! I’m deftly calling you guys back for all my plumbing needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

david w.
04/2018
4.0
responsive, but young worker less experience, though willing

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$175

Marvin W.
03/2018
4.0
Very Professional and competent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Amanda C.
03/2018
5.0
Called right away to confirm appointment, showed up on time, and explained everything to me. Repair was completed quickly, neatly, and properly. I will use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicole C.
03/2018
5.0
The company came back out to fix the issues from their original plumber and provided me with a check for 1,000 refund as a result of the problems the first time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0


Seth L.
03/2018
5.0
Bob was extremely helpful and honest. He worked with me first on the phone then when I was unable to solve it came right over. He is fair, honest, and reasonable. Would strongly recommend :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary S.
03/2018
5.0
The repair person was efficient, explained the work and was pleasant and courteous. The job was completed within 24 hours of requesting help on Homeadvisor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian G.
03/2018
5.0
Bob and Joey, from Total Mechanical Systems, had to come out to our home, 2 days in a row, to help us with a severe basement flooding situation. Water was coming up through the basement floor drains at a very rapid rate. Bob and Joey responded to our first EMERGENCY call on 3/1/18, when we found out that our saturated and clogged drainage system had failed. They took care of re-routing the drainage system to alleviate that problem. On 3/2/28, Bob and Joey came to our home, again, for our follow up EMERGENCY call. This was a Friday, and they were busy, and tired from the week, but they rushed out to our home, in the nasty rain/snow storm, that we were having, to re-route and drain the "river" that was now flowing beneath our home. They had to jackhammer through our basement concrete, while re-routing water from their dig site, in order to get a pit for a super sump pump installed. They handled the project professionally, and with ease, always positive and cheerful, during the whole project. Needless to say, the whole project turned out perfectly, and our furnace and entire basement were saved from the flooding conditions. If you want the BEST in caring service, you can feel safe hiring Total Mechanical Systems for any of your needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,700

patricia b.
03/2018
5.0
I was contacted by Total Mechanical Systems, LLC only moments after putting in a request on homeadvisor. I explained to Bob that we where remodeling our kitchen and wanted to have a pot filler installed asap as sheet rock was being installed in the morning and the pipe needed to be in place so they could sheet rock around it. He and Joey arrived at 7:30am and promptly installed the water line and pipe from the basement to 1st floor finishing the job as contractor arrived to start sheet rock. An important plus for me all staff that I spoke with and meet where professional and polite..... only wish I had a better memory so I could give them a mention. A+++

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

janet g.
02/2018
5.0
great,on time, courteous , went above and beyond

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Jeanine M.
02/2018
5.0
They're great, courteous, reasonable and go above and beyond,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott K.
02/2018
5.0
Did job well. Right the first time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul C.
09/2017
4.0
They were very polite and neat and worked quickly. They also did extra work in flushing our gas water heater at no extra charge. The only negative was they found a valve that wasn't working on the furnace but did not repair it. Not sure why. It was on the invoice we got in the mail but they did not mention it to me

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Alan S.
09/2017
5.0
Job well done by all !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Calvin B.
05/2017
5.0
Professional presentation,reasonable estimate for work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lee D.
04/2017
5.0
On time, knowledgeable, communicated clearly and had good customer service skills. Explained results of his findings and options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

74 Northwest Drive, Plainville, CT 06062

http://www.tmscomfort.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Licensing

Insured

Licensed*

Trade License Number
HTG.0394806-S1
Trade License Locale
CT
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

well,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

Total Mechanical Systems, LLC accepts the following forms of payment: CreditCard
No, Total Mechanical Systems, LLC does not offer free project estimates.
No, Total Mechanical Systems, LLC does not offer eco-friendly accreditations.
No, Total Mechanical Systems, LLC does not offer a senior discount.
Yes, Total Mechanical Systems, LLC offers emergency services.
Yes, Total Mechanical Systems, LLC offers warranties.

Contact information

74 Northwest Drive, Plainville, CT 06062

http://www.tmscomfort.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM