Total Mechanical Systems, LLC

well, water softener installer, gas leak repair service,

About us

Total Mechanical Systems has proudly served Connecticut homeowners since 2001. We are dedicated to providing 5-star Heating, Cooling, Plumbing, Electrical, Water Treatment, Water Heating, and Indoor Air Quality solutions. TMS. Where Trust Meets Service. (860) 661-1991

Business highlights

23 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7152 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
12%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.8
Showing 26-50 of 152 reviews

Joan H.
12/2019
5.0
Prompt scheduling. The job was done quickly. Technician friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe S.
12/2019
5.0
Great job by Total Mechanical Systems repairing/replacing old faucets on my tub/shower that would not stop the running water. Their tech, Joe, was friendly and professional. The problem is solved, I am very happy after this experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Otto S.
11/2019
3.0
Flushed out the pressure tank and changed the whole house filter. Took about 45 minutes.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
3.0


Ray M.
09/2019
5.0
The repairman was efficient and the cost was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Jeff C.
09/2019
5.0
Prompt scheduling. Dennis was great and explained everything!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

nelly k.
09/2019
5.0
I love Dennis will request him again - Awesome guy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James H.
09/2019
5.0
TMS was very professional in every aspects were prompt to show up even though it was a Sunday completed the repairs to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rosemarie K.
09/2019
5.0
Joe was extremely knowledgeable, courteous, nice personality and did an excellent job in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,134

Beth L.
08/2019
5.0
Joey was awesome

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Gary C.
07/2019
4.0
{No Comment Provided}

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
4.0

Yes, I recommend this pro

James O.
06/2019
4.0
The representative (plumber named Joey) was very courteous, friendly, honest and knowledgeable. I found the company's pricing for the needed repair to be way too high.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$73

Tyrell L.
06/2019
3.0
I do not think that the prices are good!

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
3.0


Patrick L.
02/2019
5.0
Overall, this company was extremely professional and personable. They really went the extra mile when problems were encountered that were outside of their control. Super appreciative of their responsiveness and competence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John C.
02/2019
1.0
I used them last year for a well issue and have recently found out that they overcharged me for the work done.

Rating CategoryRating out of 5
quality
3.0
value
0.5
responsiveness
1.0

$3,000

Chris S.
01/2019
5.0
Great company! They came out when they said they were going to, the work was carried out smoothly and without issues. The installer was very polite and conscientious. The pricing was not inexpensive, but it rarely is for a licensed, bonded, insured company using professional grade materials (not the cheap big box store cabling). These guys did the work right and when you re dealing with something as dangerous as natural gas you can t afford a company that makes mistakes. All in all, my gas heater works wonders and I m very pleased with the work. For future work, they ll be on my short list of contractors to call. Thanks TMS!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Shannon L.
01/2019
4.5
Joey was wonderful, prompt, and very professional. I did think the $99.00 charge included an hour of labor but the install was charged separately above and beyond the flat $99. The quality was worth it!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ken G.
12/2018
5.0
Joey was polite, personable, quick, and thorough. I would call them again in a heartbeat.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$275

alicia r.
11/2018
5.0
Bob called me shortly after my query for a plumber and had availability to send someone out immediately. My toilet was leaking, Joey was able to replace the seal, test it out and checked with the occupants below me for any additional leakage. He wore shoe covers, was timely and worked quickly. I tried to prep the area by clearing out any belongings that might have been in the way. Overall, in and out in an hour with minimal issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$175

Claire H.
11/2018
4.5
Joey the service man was very professional,polite, clean and readily explained what needed to be done. Pricing off the charts. I had him do partial job which I was happy with and I will chose a different co that charges by the hour as it would be much cheaper Joey is definitely an asset to this co and I am sure he would be an asset to any co.he chose to work for.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
5.0

Yes, I recommend this pro

Andrew T.
11/2018
4.5
The service person was nice and efficient.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$350

Becky N.
11/2018
5.0
Highly recommend company, thank you for the quick and easy service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

74 Northwest Drive, Plainville, CT 06062

http://www.tmscomfort.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Licensing

Insured

Licensed*

Trade License Number
HTG.0394806-S1
Trade License Locale
CT
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

well,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

Total Mechanical Systems, LLC accepts the following forms of payment: CreditCard
No, Total Mechanical Systems, LLC does not offer free project estimates.
No, Total Mechanical Systems, LLC does not offer eco-friendly accreditations.
No, Total Mechanical Systems, LLC does not offer a senior discount.
Yes, Total Mechanical Systems, LLC offers emergency services.
Yes, Total Mechanical Systems, LLC offers warranties.

Contact information

74 Northwest Drive, Plainville, CT 06062

http://www.tmscomfort.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM