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Best Appliance Repair

Appliance Repair, Appliance Repair - Small, Appliance Refinishing,

About us

Larry Reddock has been in business since 1991 and focuses on the repair of all major household appliances, with advanced expertise in refrigeration. No question goes unanswered - speak with a technician on each call for quality, professional advice. Same day emergency service for all makes and models: refrigerators, washers, dryers, dishwashers, ovens & more!

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Appliance Repair & Maintenance.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6106 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
5%
3
3%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 51-75 of 106 reviews

Charlene P.
04/2014
5.0
appliance repair
  + -1 more
Larry is a true professional. He knows his stuff. He came back when there was a leak in the refrig water line. He replaced a section of the line at no charge. He did this because it took quite a while for the ice maker part to come in, although it was not his fault. We've hired Larry before. I highly recommend him. I will, without hesitation, use him when the next appliance needs repair.
Description of Work: Larry calibrated one of my ovens, replaced the thermostat in the other. Repaired my ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

sherri V.
04/2014
5.0
appliance repair
  + -1 more
Super service! I had a very hard to diagnose problem with my oven thermostat. Best Appliance was the third company to look at it. They figured out the issue, rectified it and even cleaned up my burners on the way out. Really terrific, professional job. And nice guy, too.
Description of Work: Fixed a bad circuit on my oven panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andrew A.
10/2013
5.0
appliance repair
  + -1 more
Larry is 1000% professional. Super workmanship, with a keen eye for detail. He is the guy I will call for any future white goods repairs.
Description of Work: Helped install a washing machine and dryer, and switch the dryer door round.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Keith R.
07/2013
5.0
appliance repair
  + -1 more
Provider/owner returned initial call promptly and came the next day after calling to say he was on his way. Arrived with a helper. They were courteous, efficient and the problems/solutions were explained thoroughly. Owner was willing to take care of a few things that I had not mentioned during the initial call. I rated the price good, not really knowing what other people would have charged for the work completed. But I will certainly not hesitate to call him again and recommend him highly to friends and family.
Description of Work: repaired broken wire in dishwasher, adjusted wall oven heating element which had been poorly installed by another provider, adjusted installation of second dishwasher- again, poorly installed by another guy, replaced belt on washing machine, replaced washer shut-off valve, cleaned hot water screen, removed broken catch pan under washer and rebalanced washer with shim.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Bill M.
07/2013
5.0
appliance repair
  + -1 more
Did a great and I would recommend to others, came the same day I called.
Description of Work: Repaired a dishwasher and dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jodi S.
06/2013
5.0
appliance repair
  + -1 more
Excellent service. I found Larry on Angie's List, called him, made an appointment, he came over within a day as planned, and he fixed my problem within 45 minutes. Very efficient, conscientious, and friendly. He didn't even give me grief for all the cat hair he had to clean out of the compressor. :)
Description of Work: Repaired the water dispenser on my refrigerator. Cleaned the compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Joan B.
06/2013
5.0
appliance repair
  + -1 more
I called Larry on Monday morning early. He called me right back - came over the next morning and checking out my washing machine which had stopped working. Larry was very honest and told me the machine was not worth fixing (he could have sold me an expensive repair instead but he didn't try to do that at all). Larry advised me on the brands of machines he thinks are good and what to avoid when shopping for a new machine. I very much appreciated his honesty and will definitely call him again if the need arises.
Description of Work: My washing machine stopped working and Larry evaluated the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Ronna V.
06/2013
5.0
appliance repair
  + -1 more
I contacted Larry on a Monday. He came on Thursday of the same week, right on time. He diagnosed the problem and returned on Saturday to replace the parts. He was very efficient, came exactly when he said he would and wasted no time repairing the dryer. His estimate was exactly how much he charged me. He even saw a problem with the dryer vent and replaced it with no additional charge.
Description of Work: Larry replaced some worn out parts in my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Deborah S.
06/2013
5.0
appliance repair
  + -1 more
He came out quickly, finished the work in a timely manner and would definitely use him again.
Description of Work: fixed cracked tubing in back of refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brian Y.
05/2013
5.0
appliance repair
  + -1 more
Overall, it went abut as good s it could. Larry was able to solve my issue on the phone, and didn't unnecessarily come over. He was honest and professional. He is my first phone call at my next sign of trouble!
Description of Work: I love the reviews on Angies list, and use them as often as I could for any house work, small or large. This instance was no exception. On Friday morning, I woke up to go in the freezer, and saw that a number of items were soft, and it looked like there was a snowfall in my freezer overnight. Before things got any worse, or there was danger of losing everything in my freezer, I found Best Appliance as a highly rated company on Angies, and gave a call. Larry answered and I explained everything I saw. He stayed on the phone with me for 10 minutes, asking me questions, and basically seeing if there was a need for him to come at all. He explained to me how the freezer worked, and some possible reasons for what I was seeing. He basically did everything he could so NOT to come over nd charge me needlessly. He was honest, professional, and said that if things didn't work, he would be over the next day. Turns out what Larry said was correct, and the freezer did not in fact need to be repaired, but just needed to be defrosted once and wiped down. I hope it doesn't happen anytime soon, but Larry is certainly my fist call when I have an appliance issue. Thank you Larry!!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Stacy L.
04/2013
5.0
appliance repair
  + -1 more
I have an older secondary fridge in my basement that was getting warmer as the week was going on - and it was full of food for Easter dinner. I called Best Appliance (Larry) at nine, he was at my house by 11:35 (he had estimated between 11-noon and he called before he left to let me know he was on the way). We had discussed the issue on the phone but luckily it was much simpler than anticipated. It took him about 45 minutes. As he was preparing to leave I happened to mention the water dispenser/ice maker in my main fridge needed to be shut off because of a leak behind the fridge. He offered to come fix it another time within 90 days and not charge me another service call, and gave me an approximate price for the work. Great experience - and even if I felt the service charge was a little pricey, I need to remember that I had an appointment and my issue was fixed only three hours after I called. Worth the price to me!
Description of Work: Small part in freezer part of older refrigerator needed repair. Larry fixed it within 45 minutes.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

joelle H.
02/2013
5.0
appliance repair
  + -1 more
Larry was fantastic and really knows what he is doing. No wasted time, totally professional, great experience. I'll be keeping his number handy for any future appliance issues.
Description of Work: Came home from a week away to a fridge not working. Oddly freezer was still working. Checked the reviews on Angie's List at 10am on a Saturday, found Best Appliance Repair, called them, fridge fixed by 11:30am!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sigma R.
02/2013
2.0
appliance repair
  + -1 more
After paying almost 50% of the value of a new washer to make a simple repair, I would have expected better service from Larry. I was very disappointed with the lack of professionalism and by he not being willing to fix his own error.
Description of Work: Larry came to fix my washer. Unfortunately he connected the hot and cold water hoses in the wrong places and I didn't realize until after he had left. When I called him back he said that I could correct it myself, since he was too busy to come back. He later finally agreed to come back and never showed up on the scheduled date. He also stopped picking up the phone after that, but charged by credit card without hesitation..

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$250

Cecily U.
02/2013
5.0
appliance repair
  + -1 more
Our refrigerator and freezer suddenly stopped working. Larry came out promptly, diagnosed the problem, and replaced the part the next day (after we'd defrosted it so he could access the mechanics.) He was polite, professional, and honest. He even looked at my dryer which had been acting up and gave me his opinion on whether it was worth fixing (it wasn't). I have already called him again for another appliance problem and he will be my go-to person for future problems.
Description of Work: Refrigerator & freezer stopped cooling

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

leslie O.
02/2013
5.0
appliance repair
  + -1 more
I called on Saturday night. He was here at 9:50am Monday. Most impressive? He listened to my rendition of the symptoms....and what I thought might be the problem, and he did not write me off! I saw that there was an Angie's list special. I told him I found him on Angie's...I didn't get any discount. This is my 1st time with a broken appliance...... I thought that $145.00 labor for 1/2 hour work might have been excessive.....but, I am new to this. Just saying....
Description of Work: Washing machine
Rating CategoryRating out of 5
Yes, I recommend this pro
$235

Robert N.
01/2013
5.0
appliance repair
  + -1 more
I had accumulated some deferred maintenance / repairs on four major appliances, Wall Oven, Dishwasher, Ice Maker (Refrigerator) and Clothes Washer. The wall oven is made by Kitchen Aid - they seem to have the market cornered for smaller ovens (24" wide). This oven is about ten years old and this was the 2nd repair in less than one year. This time it was the main circuit board and Kitchen Aid was no longer supplying parts. So the oven was not repairable. The dishwasher, is made by G.E. and it too was about 10 years old and had been repaired within the last year, Many dishwashers fill with water until they reach a certain level, this model fills by a timer, so if a filter gets clogged or your water pressure drops you don't get the proper amount of water in the machine. The water volume has a direct impact on how clean the dishes are at the end of the cycle. Larry told me he thought the water level was fine and he removed and inspected the pump and he thought that was fine too. He recommended I stop using Cascade and use Finish, he said Cascade had changed their formula to comply with some changes the EPA had mandated and it was not as effective as the brand he recommended. I can say after 3-4 loads he seems to have been right and he saved me $65 to replace the pump I thought was bad. The refrigerator (ice maker) problem he diagnosed before even pulling the unit away from the wall as he told me this model was notorious for water leaks where the hose connected with the refrigerator and he was correct. He is pull the grill off the front and vacuumed the condenser coils thus saving me from a future service call. The clothes washer, I thought had a clogged input hose or filter because it seemed it took a long time for the washer to complete a cycle. Larry could have sold me something but instead he watched it fill with hot water and emptied and fill again with cold water. He put everything back and we called it a day. Larry (the sole proprietor) was very courteous and pleasant to deal with.
Description of Work: 4 Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Anthony L.
12/2012
5.0
appliance repair
  + -1 more
Our wall ovens died Thanksgiving morning. We called Larry the next day after having found him here on Angies list. He said to us "why didn't you call me yesterday? i would have come." Unbelievable. He diagnosed the problem immediately and figured out the best and most cost effective solution. He explained what needed to be done and why very clearly. No hidden surprises. As soon as he could get the part ( was backordered) he came and installed it. He was perfect. I would strongly recommend him to anyone. A plus, 5 stars.
Description of Work: Larry replaced a defective motor on our electric wall ovens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laurie P.
12/2012
5.0
appliance repair
  + -1 more
The repair man came to our house the day after we called. He was very helpful and professional. He quickly have us a very reasonable quote. Parts had to be ordered and returned later that same week to do the repairs. Both appliances are now working perfectly. He saved us from having to get a new washing machine. I would highly recommend Best Appliance.
Description of Work: Our washing machine stopped working and we were not sure if it could be repaired or would need to be replaced. Also, the seal on our refridgerator door had cracked and needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Andrew A.
10/2012
5.0
appliance repair
  + -1 more
A high level of honesty, integrity and knowledge - a rare find. 100% recommended.
Description of Work: I phoned Larry at Best Appliance Repair to see if he could service and replace the rubber door gasket on my aging Maytag Neptune Washing Machine. I phoned on a Sunday morning and he called me back within one hour - very impressive. He told me that my machine was the one that put Maytag out of business, and was worth replacing rather than servicing and repairing, due its unreliability / poor record of service. I would strongly recommend Larry's honest services to anyone considering a repair! He is a very knowledgeable technician who will give you a straight honest answer over the phone! I will definitely be calling him in the future with any service / repair issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlene P.
09/2012
5.0
appliance repair
  + -1 more
The whole thing went VERY WELL!!!! from start to finish. How refreshing to be so pleased with a service.
Description of Work: Larry arrived a day early, which delighted me. He repaired my Bosch dishwasher which another repair man botched. Larry is a real professional. I not only will hire him again, I will recommend him to my friends and will insist that my children use him. His fees are extremely reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Christine V.
08/2012
5.0
appliance repair
  + -1 more
Larry was able to come the day after I called -- first thing in the morning. He was very prompt, courteous, professonal and neat. I won't hesitate to use him in the future for any type of major appliance repair.
Description of Work: Washing machine would not drain or spin due to a clogged pump. Larry diagnosed and fixed it very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Sriprasadh C.
08/2012
5.0
appliance repair
  + -1 more
I called Larry (Reddock Sr) on Tuesday evening to repair my Bosch dishwasher and he told me he could come in the next morning (Wednesday). He came on time and diagnosed the problem quickly, ordered the part while he was still here and said that he would get it the next day and gave me an appointment for Friday morning. He came in quickly got to the problem, fixed it and kept within his estimated time. I am very happy with the service and would recommend him highly. Just a very knowledgeble, skilled and smart man.
Description of Work: The dishwasher jets were not pumping any water. The impeller in the Bosch built in Diswasher was broken and motor needed some cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David F.
07/2012
5.0
appliance repair
  + -1 more
Larry was great, showed up when he said he would and quickly diagnosed and repaired the problems. Professional, courteous and knowledgeable.
Description of Work: Repaired door on dishwasher and replaced 2 oven igniters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Annika S.
06/2012
5.0
appliance repair
  + -1 more
Larry was SO helpful this morning when I called re: two A/C units that aren't working too well. On the phone he asked me several questions regarding the units, room sizes, BTUs, how various components look, etc. and stayed on the phone with me while I looked for many of the items he mentioned. As it turns out, there is probably nothing I can do for these units but replace them. Larry wasn't selling anything, didn't recommend a salesperson, nothing. He just helped me assess the situation. I really appreciated it so much. What a nice guy
Description of Work: Assessment of potential problems with my wall A/C units

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Brit B.
05/2012
5.0
appliance repair
  + -1 more
Great, Nice guy, efficient, and freindly.
Description of Work: Troubleshoot reason for Washer malfuction.Discovered door lock sensor issue. Unstuck door lock without having to replace the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

14 Lakewood Dr, Norwalk, CT 06851

http://www.bestappliancerepair.net

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Refinishing,
Appliance Sales and Installation

FAQ

Best Appliance Repair is currently rated 4.6 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Best Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Best Appliance Repair does not offer free project estimates.
No, Best Appliance Repair does not offer eco-friendly accreditations.
No, Best Appliance Repair does not offer a senior discount.
Yes, Best Appliance Repair offers emergency services.
No, Best Appliance Repair does not offer warranties.
Best Appliance Repair offers the following services: Appliance Repair & Maintenance.

Contact information

14 Lakewood Dr, Norwalk, CT 06851

http://www.bestappliancerepair.net

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM