Best Appliance Repair

Larry previously fixed my dishwasher, so I called him to fix my broken freezer. He told me the evaporator fan motor needed to be replaced, but after he replaced the freezer it still did not work. Therefore, he told me he would refund most of the approximately $400 I paid him, but it has been nearly two months and he has not refunded payment or responded to texts asking when he will refund. His misdiagnosis also caused us to go an extra two weeks with a broken freezer, since we canceled our appointment with the manufacturer’s repairer once he told us it was a small job he could fix. However, the freezer ended up requiring a new compressor.

Amazingly! I received a call from I believe the owner’s name is Larry; he asked me what seemed to be the issue and promptly and candidly told me his ‘secret weapon repair procedure’ explained exactly what to do to resolve it myself.. was very simple really and worked like a charm! I know there are others who would play the game of making me believe I needed an appointment and expensive repair. I have already referred Best, will continue to and will use only Best in the future.

Larry did a few things when he was here for a reasonable price but my main issue is/was the wine fridge. He determined it needed a new controller and it took a few weeks to get agreement that he would order it. He said it would be 2 week and it has now been 6 weeks and he has not returned any of my calls over the last 4 weeks.

It was fantastic. When I called him, he was here within an hour. The price was great. He was very professional and gentleman.

Very well. Quick diagnosis and repair.

Did not do the work after all. I purchased a new dishwasher on clearance. But upon one of the Geek Squad employees surveying the situation, his remarks turned out to be errors & they did not get involved w/ the work. He was incorrect in saying the brackets shouldn't have been attached to dishwasher as they were. Turns out JC Penney's I bought it from HAD to install the brackets to keep it safe when attached to their display counter! Second reason not to install? Employee said hose attachment kit wasn't included when it WAS. It was simply packed well against the dishwasher, hidden under protective padding. "The warranty brochure is missing too." No big deal. I can simply download that on my computer as I've done w/ past appliances. It was when I ret'd this dishwasher to the store that the manager explained all the above. He was shocked & wanted to know WHO the installers were! How sad I lost out on a good deal w/ that dishwasher. I decided to buy new from Penney's & will have THEIR installers do the work for $100 less. My first request from Angie's List & very disappointed.

There was a question about the vents not being cleaned properly but maintenance stood their ground that they had cleaned it. So the dryer was running dangerously hot. So went to Angies' List to find a repairman which I chose Best Appliance Repair. He went straight to work after listening to the problem. He took the dryer apart to check for lint . After his check up,he declared that the dryer was clean and in good shape. Then he checked the vent and it was so full of lint that it looked like gray snow. It could have started a serious fire. I was so glad that I chose this company. He was very professional and straight forward.

First service call came out on time. Did not fix dryer. Cleaned vent which did not take care of the problem. Called back, came out again said it was the vent. Third time same thing. The second and third time he did not charge me. Gave him another chance and then never called back.

I requested service on all my appliances--refrigerator, stove, dishwasher, dryer and washer--as a preventative maintenance. My appliances are all 10+ years old and I wanted to keep them functioning. It was my second experience hiring Best and I was very happy with the professionalism and punctuality.

Perfectly. Honest, professional, experienced, neat and went the extra step. Larry is a pro's pro.

Larry was the most professional and knowledgable appliance repairman I have ever had the pleasure of dealing with. Calm, honest and capable of repairing high end appliances of all types and manufacturers.

Very well. Quickly and functionally professional.

They initially came out to fix my stove. They had to order parts. When they received the parts they came out to fix it. The stove hasn't worked since then. Larry came back out and said he would send his helper out on Monday. When the helper came out Monday he wasn't able to fix it either. Now my calls are not being answered nor returned.

Outstanding service. Larry and Rich exceeded all expectations.

Could not repair, but offered suggestions.

The repairs were done but the cost was double the estimated price. I would have thought twice about just purchasing new machines if I had known what the end cost was going to be.

It went great. They came out quickly and did fabulous work.

Excellent. They responded quickly to our call, came out and diagnosed the problem and got the refrigerator working again until the parts needed arrived, then came out and put in the new components.

Technician diagnosed the problem and asked if we wanted to replace the part. Since we never use the door lock, we asked him just to cut the wires so the buzzing noise stopped. He completed the job.

Excellent. They are highly competent and trustworthy

Best Appliance Repair came out and accurately diagnosed the problem. Ordered the parts and kept me updated. As soon as the parts came in they completed the repair. The technician, Rich, was very polite and hard working.

Extremely well. Called in the AM, received a call back and set up a time later the same day. The technician called before he left for my home to make sure I would be there. He was professional, polite and knowledgeable. They had the part I needed in the van. It was installed immediately and now it is like a new dryer. Highly recommend.

Technician came and took a look. Said it would be a new motor and I would be better off buying a new one than getting it repaired. In the meantime it still works and he adjusted it for now so it wouldn't be as noisy. He only charged me the service charge. I appreciate the honest assessment and the handling of the fees.

great - honestly look to help me save $

not well at all. We paid to have the part overnighted it was Thursday, the part would arrive on Monday. Monday morning I call Best Appliance and he said the part was in and his "man" would be at my house after 4PM. "Man" never showed up. Called Best appliance several times no response. Called Tuesday Am no response. At 11 Am Tues. Best Appliance called and asked if the "guy" ever showed up. I said no. He would call me right back. Called at 3 PM said I was abusing him by calling him and he was not coming to repair refrigerator. I told him to keep the part.