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Floors Now!

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Flooring sales & installation

Business highlights

15 years of trusted experience

Services we offer

Flooring sales & installation - luxurious carpet, beautiful hardwood, state-of-the-art laminate & vinyl products and all types of tile.

Services we don't offer

ask for details

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.635 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
3%
2
11%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.9
Showing 26-35 of 35 reviews

Joan J.
09/2017
4.0
flooring contractor
  + -1 more
Floor is beautiful
Description of Work: New floor installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick S.
03/2016
4.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: Sold us tile flooring for kitchen, hallway, and bathroom. Subcontracted the staff to remove old material and install new material. Estimate was for 3-4 days and actual was 7 days. The installers were quite good, just not enough of them and could have been more timely. Also, an employee (young) from Floors Now showed up on day 2 and proceeded to fairly harshly criticize the installers (with me listening in which I thought was pretty unprofessional). I don't know if he was right or wrong in his criticism, but I thought it should have been done more discreetly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Alaina H.
06/2015
4.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Refinished wood flooring and stairs. There were many staples that they did not try to pull out but just sanded over. Then when they pulled them out the flooring was heavily gouged. He said there was an unusual amount of staples, quick I believe but felt it should have been addressed differently. He did go back promptly a few times to work on the issue. | |Also replaced carpeting. Great job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Janice A.
10/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Removed and installed new pads and carpet in our living room and bedroom. It went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Joan J.
04/2014
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
unknown
Description of Work: Floors Now installed a new floor in our unheated porch. It has been a challenge to get the right flooring material as this room heats up in the summer and is frigid in winter. Floors Now came up with a newer material made to withstand those wild fluctuations in temperatures. Their installers did the job in 3 hours - they were efficient, professional, courteous and clean. |We had only one issue with a billing question - but this, too was handled quickly and professionally. I would recommend them for flooring needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Floors Now!
Hello [member name removed] Thank you for taking the time to review Floors Now. It’s important to us that our customers have a great experience with us from start to finish, so we value your feedback. Porches can be serve many purposes and are often overlooked because of similar problems as yours. I’m so glad to hear that we were able to help you resolve your problem with the flooring, and that you now have a functional space that enhances your home. I will share your comments with my staff. We look forward to serving you again in the future. And we thank you for recommending us to your friends.

Rosanne Z.
02/2014
5.0
carpet installation, hardwood floor
  + 0 more
Excellent job!
Description of Work: New carpet in family room and refinish hardwood floors in dining room and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Floors Now!
Hello (members name removed) Thank you for taking the time to review our company, Floors Now. I'm very happy to read that you were pleased with your service. And that you would reccomend us with an A. It is our sincere desire to please every customer to the best of our abiblty. We look forward to serving you again!

Dinesh G.
08/2013
5.0
flooring contractor
  + -1 more
It went well.
Description of Work: They put new floors in one room and refinished our other floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Floors Now!
Hello [removed member name] Thank you for taking the time to review Floors Now. We appreciate business and value your feedback. I’m glad that your experience with our company was a good one and that you would recommend us to your friends. We hope you enjoy your new floors. Looking forward to doing business again in the future.

Stacie D.
03/2012
5.0
floor cleaning, flooring contractor
  + 0 more
They did a fantastic job. They were very responsive. They were very patient and friendly. They answered all of our questions for us.
Description of Work: They put in new flooring in my kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Floors Now!
Hello Ms. [removed member name] We know time is precious so I thank you for taking the time to review our company Floors Now. I’m so glad that your experience with us was a good one. We sincerely appreciate your business and hope to see you again.

Netasia J.
05/2011
5.0
doors, flooring contractor
  + 0 more
I had a few interactions with them, but I never got the wood and they did not install anything. They seemed to have a good product. They seemed to have a decent price as far as the wood itself, but they also seemed expensive as far as the installation went. The estimate was for $3400. They were very knowledgeable about their products and they have different products.
Description of Work: I contacted Floors Now! to get an estimate for real wood flooring. The work also included installing two doors and doing a molding.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Floors Now!
Hello [member name removed] Thank you for taking the time to review our company Floors Now. Please forgive me for not responding sooner. We just recently became members of Angie’s List and read your comments. If you are still in the market for flooring we would love to have your business. So if you’d like to discuss the quote further, please contact us at 860-548-9554. When comparing apples to apples with a competitor, I’m sure we could come to a mutual agreement on the price. Looking forward to hearing from you.

Tracey D.
11/2010
5.0
flooring contractor
  + -1 more
I found Floors Now! at the home show in March 2010. I liked the vinyl flooring products they had - I had initially only wanted my kitchen and half bath done, but one of the patterns was perfect to replace the carpet in the dining room, so added that in, too. They came out and took measurements, then gave me a written detailed quote. The installer they sent out was fabulous. They took out the dining room carpet, the toilet, moved the stove and refrigerator, and installed the underlayment in all rooms on day one. It was funny to come home to my toilet being on the back deck! But I was happy they did that vs just cut around it. They did the actual new vinyl installation on day two. We have a prep area in the kitchen against the wall that has pipes beneath it and wood legs - if I had to do it myself, it would be a nightmare to cut the vinyl to fit around that. It was no problem for these pros. They took the baseboards off at the start and put them back on after without any damage to the walls or the trim. The floors look BEAUTIFUL and are so easy to keep clean. The only thing constructive I would have to say is that I wasn't given a color choice for the cove base under the cabinets. My kitchen had not had that to start with and I didn't even realize they would put that in. When they did, they used a neutral color that matched the floor well, but if I had been given a choice in advance, I would have chosen black. Easy enough for me to switch out in the future. All in all, Floors Now! lived up to their name - they were super efficient and the job was done FAST. It was also done with great care and attention to detail. It's over 6 months later and the vinyl floors they put in are just wonderful. I have to redo the carpet in the rest of the house in the future and will be calling on Floors Now! for that job also.
Description of Work: New vinyl flooring in kitchen, dining room, and half bath, including new underlayment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Floors Now!
Hello [Member name removed] Thank you for taking the time to review our company. I’m so pleased to hear that you had a good experience and that you continue to enjoy your new floors. With regards to the cove base, I’m sorry that you didn’t get to select the color. I can assure you that’s not typical. I would be glad to find out why that happened and if you’d like to reselect, we can discuss that as well. Our office number is 860-548-95554. Also I’m glad that you mentioned the home show as your first introduction to us. It’s always great to get feedback as to what types of exposure is working for us. We sincerely appreciate your business and look forward to serving from you again.
    • 1
    • 2(current)

Contact information

2516 Berlin Turnpike, Newington, CT 06111

www.floorsnowoutlet.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 4:00 AM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Doors

FAQ

Floors Now! is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 4:00 AM

Floors Now! accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Floors Now! does not offer free project estimates.
No, Floors Now! does not offer eco-friendly accreditations.
No, Floors Now! does not offer a senior discount.
No, Floors Now! does not offer emergency services.
Yes, Floors Now! offers warranties.
Floors Now! offers the following services: Flooring sales & installation - luxurious carpet, beautiful hardwood, state-of-the-art laminate & vinyl products and all types of tile.
ask for details

Contact information

2516 Berlin Turnpike, Newington, CT 06111

www.floorsnowoutlet.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 4:00 AM