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DDLC Energy

Heating and Air Conditioning, Heating Oil, Electrical

About us

We’re DDLC Energy, your local branch of HOP Energy. We’re one of the largest and oldest heating oil companies in the area. But there’s more to us than heating oil. We’re dependable. Friendly. And we’re really big on service. Our customers know that if it has to do with home energy services, we’re the people to call. You’ll find it all at DDLC Energy, including: - Competitive heating oil prices - Worry-free automatic oil delivery - Comprehensive service contracts - Budget-friendly payment plans - High-efficiency heating and cooling equipment - Electricity

Business highlights

Emergency Services Offered

Services we offer

Electrical. Heating & AC. Heating Oil.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.232 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
13%
3
6%
2
9%
1
9%


Rating CategoryRating out of 5
quality
4.3
value
3.8
professionalism
4.3
responsiveness
4.6
punctuality
4.6
Showing 26-32 of 32 reviews

Mary Ann L.
05/2015
5.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: I purchased a year of home heating oil at a set price with a service agreement for all maintenance. They explained the details of the contract, had me sign it electronically, called to further my understanding and be sure I had no more questions and came out to the property to label the fill pipe with their code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

howard B.
04/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0


Richard M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They are our home heating oil provider and servicer. |We are happy with their service, and attentiveness, and personnel. |Also, the call center is very responsive to our needs.They clean the burner yearly, and regularly keep us supplied with home heating oil. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

susan J.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: WE had central air conditioning installed. They contracted the job to Taylor. I would have preferred that DDLC had done it

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$10,000

Kate R.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Called to remind us our boiler needs cleaning service but did not leave contact number. |

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

carolyn B.
08/2013
1.0
heating & air conditioning/hvac
  + -1 more
SUCKED
Description of Work: was looking for a furnace company to see if my furnace can be fixed and I made an appointment. they showed up 5 hours late, had to keep calling them , on whats the hold up, no answere . showed up and flew in my drive way to a screecing halt. looked at my furnace turned down the temp of furnace and had his help go get the price list on new furnaces. WELL about that time our attitude was raging and told him we would pass . also charged us more than quoted not happy still bothers me .

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Mark H.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job.
Description of Work: I had some work done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$275
    • 1
    • 2(current)

Contact information

410 Bank St, New London, CT 06320

http://DDLCenergy.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Heating and Air Conditioning,
Heating Oil,
Electrical

FAQ

DDLC Energy is currently rated 4.2 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

DDLC Energy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, DDLC Energy does not offer free project estimates.
Yes, DDLC Energy offers eco-friendly accreditations.
No, DDLC Energy does not offer a senior discount.
Yes, DDLC Energy offers emergency services.
No, DDLC Energy does not offer warranties.
DDLC Energy offers the following services: Electrical. Heating & AC. Heating Oil.

Contact information

410 Bank St, New London, CT 06320

http://DDLCenergy.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM