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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

At Stanley Steemer, we’ve been cleaning carpet since 1947, the year our founder, Jack A. Bates, invested $2,300 into a home-based carpet cleaning company. Today, still family-owned and led by the third generation, the Dublin, Ohio-based company is synonymous with everything clean for your home and business. Additional DBA - Stanley Steemer International Inc.

Services we offer

Carpet, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.454 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
26%
3
6%
2
6%
1
4%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.5
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 54 reviews

liz F.
10/2020
5.0
dryer vent cleaning
  + -1 more
Excellent! It was just easy.
Description of Work: Dryer Vent Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Marion B.
08/2017
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$317.99

Mahesh P.
08/2017
5.0
carpet cleaners
  + -1 more
Excellent work
Description of Work: Cleaned Carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra D.
06/2016
4.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Myron G.
12/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: The wall to wall carpet was cleaned, including the downstairs hallway, stairway and upstairs hallway. Considering the carpet is over 50 years old, most of the carpet came out pretty well. It had not been cleaned in over 15 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

jane C.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I got two guys where were very good, and even managed to get some rust up.
Rating CategoryRating out of 5
Yes, I recommend this pro

George B.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Karen B.
08/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Just to be clear, the Stanley Steemer franchise we used was located in Newburgh, NY -- and I'm not sure if the Hartford-based service uses the same staff. That said, this is the second time we've used Stanley Steemer and the team that came to our house. We had our carpeting and upholstery cleaned. The techs were courteous, on time, and friendly. They did a great job. I also think the prices are reasonable. I would use them again and recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jocelyn White C.
07/2012
5.0
carpet cleaners
  + -1 more
They did a fabulous job. They pretreated the stains and went over and over it. They went over the bedroom four times to get the most out that they could. It was money well spent. The people who came were very friendly and knowledgable. They were really great.
Description of Work: Stanley Steemer cleaned my carpets. They cleaned two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

William K.
07/2012
5.0
carpet cleaners
  + -1 more
This was the first time we used them and we were very pleased.
Description of Work: I used Stanley Steemer for carpet cleaning in 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary M.
06/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I used Stanley Steemer because they could come right then and there because my grandson got sick on the carpet. The price was competitive.
Description of Work: I use Stanley Steemer for carpet and upholstery cleaning services. They cleaned one room and a couple pieces of furniture for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William F.
04/2012
4.0
carpet cleaners, upholstery cleaning
  + 0 more
The first person was a little bit more thorough than the second time around, but, we'll wait and see the next time, and express our desires that we want the borders a little bit more thoroughly cleaned. Our church uses them, so, I think they're competitively priced. They came in a timely manner, too.
Description of Work: They come twice a year and they also clean some upholstery.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nahkia H.
04/2012
4.0
house cleaning
  + -1 more
I wanted it done, looked for convenience, and not the price. I initiated the process over the internet, they followed up with a courtesy call, they arrived in a timely manner, did it an efficient manner, and I don't have any complaints with the service they provided. They were quick, convenient, I didn't compare prices, but their price was probably pretty competitive.
Description of Work: They steam cleaned my living room furniture and put a stain resistant treatment on it.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Danny M.
02/2012
5.0
carpet cleaners
  + -1 more
They followed up, were prompt, and did a decent job.
Description of Work: They cleaned 3 carpet areas in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Karen B.
02/2012
5.0
carpet cleaners
  + -1 more
They did a good job, they were quickly and friendly, and I am going to call them again after the winter is finished. I thought the price was reasonable, and the work was very good. They came when they said they were coming.
Description of Work: They cleaned one room of wall to wall carpets and they also cleaned our couch. They were able to remove some stains that they didn't think would come out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

susan R.
08/2011
4.0
carpet cleaners
  + -1 more
I was satisfied with their services as it was pretty good. There was one staircase, I knew that it would not get through great and I knew that it would not be too good but it came out to be right. They were on time and they called before they came in. The time frame was 11:00 to 13:00 and they came at about 12:30. They called me at 12:15 and told me that they were on their way. They were very courteous and got to work right away. They did a decent job. It was an eight hundred number but they came from Saddlebrook to New Jersey. Their price was a little high but it was worth it. The quality of their work was good.
Description of Work: I used Stanley Steemer on the 23rd of August 2011 for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela F.
08/2011
4.0
carpet cleaners
  + -1 more
My overall experience was good at first but unfortunately the stains came back. They came out and retreated and the stains came back again now. Initially, I was really excited to have the carpets cleaned again, but 75% of the stains came back. It’s frustrating. Their prices were quite competitive. I don’t know if it’s their work or their product, they seem to put some effort into their work and they did come out again, but the end result is I still have stains on my carpet. They were really nice guys that came out and they were really willing and hard working, and they were trying to help but the end result is I still have stains. These guys were cool. The guys that work for them seem to put out the effort.
Description of Work: I used Stanley Steemer for carpet cleaning about a couple of months ago. They came back out and did some touchups.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Anthony C.
09/2010
2.0
carpet cleaners
  + -1 more
It went badly. I had California shag in the room with padding beneath. The people cleaning the carpet used too much water and did not remove it properly and then used a perfume spray on the carpets that was horrible smelling. The carpets were to be cleaned with steam but they used too much water. I would not recommend them.
Description of Work: I asked them to come and clean my carpet and two couches

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$300

Suzanne P.
08/2010
4.0
carpet cleaners
  + -1 more
The team was punctual and very professional. They did a good job removing very stubborn stains from a very old carpet. They moved furniture as needed and was sure to ask where any particularly bad stains were so they could be treated before the cleaning. They also did a very good job on an area rug that I had not planned on having cleaned but since it only cost $20.00 to clean I decided to have it done and was happy with the outcome.
Description of Work: Steam cleaned living room/dining room, stairs, hallway, two bedrooms and one large area rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

EILEEN M.
06/2010
4.0
carpet cleaners
  + -1 more
It was mediocre. They were okay and we probably wouldn't use them again. We've had better for less. We used them and it certainly didn't cover the price difference.
Description of Work: We used Stanley Steemer to clean carpeting.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$350

Scott P.
03/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The 2 guys that came over were very professional. In the past, we've had carpet cleaners from other companies that were a bit scary - these guys were good. They spent a ton of time in the family room cleaning all the spots in the carpet and our couch (which was a bit nasty). When they were done, we did not recognize the color since it was so clean. Only complaint was that there was a bit of a sell job to my wife on extras that I know we didn't need. Price was not the cheapest, but I'll pay a bit extra to get people in the house that are not scary.
Description of Work: Carpet cleaning and upholstery cleaning in our family room

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Angie R.
02/2008
5.0
carpet cleaners
  + -1 more
They were professional & did a great job.
Description of Work: Steam cleaned, deodorized & applied protector to the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ALDONA C.
08/2007
5.0
carpet cleaners
  + -1 more
I was pretty happy with the service as the men were nice with pleasant attitudes. The only thing I was not satisfied with was a stain on a bedroom carpet that came back after the carpet had dried. I did not call them back about the stain, however.
Description of Work: They cleaned 2 bedrooms worth of carpeting and 2 area rugs. There were areas targeted for stains. They asked in advance for us to move as much furniture as possible. The price reflects the fact that the area rugs are made of 100% wool and needed special chemicals to clean.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

KRISTINE M.
08/2006
2.0
carpet cleaners, upholstery cleaning
  + 0 more
The lead worker was very pushy on selling additional products. Even though I said no he kept politely pushing. The original cost before they arrived was $175 but I was successfully pushed into spending twice that amount. He even convinced me to have my cushioned couch and chair cleaned for $120. I was happy with the result but NOT the price. My closet doors in 2 bedrooms came off their tracks in this process. I had my brother-in-law put one set of doors back on track but there are still problems with the other set making them tough to open and close. I was very uncomfortable with the other worker in that he kept speaking very softly and I couldn't hear him. Even when I asked him to repeat himself I couldn't hear him. He asked for a glass of water and sat near me and wanted to talk about his personal problems. He ended up working outside, (or sitting outside), and the lead worker ended up doing most of the work after that.
Description of Work: The carpet cleaners were on time. I had the carpets in 3 bedrooms and the family room cleaned. The lead worker convinced me to also have my cushioned couch and chair cleaned. The carpets looked good, a few of the tougher spots were still there. They caused my closet doors in 2 of my bedrooms to come off their tracks so they wouldn't open or close. They wanted me to fix them so they could clean behind them. They did not take responsibility for causing the damage. As they left, I was handed a large bottle of carpet spot remover. I was puzzled but assumed it was free since I didn't ask for it. Turns out I was charged $15.95 plus tax for it. Be aware, EVERYTHING IS EXTRA!

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$345.51

SCOTT S.
07/2006
5.0
carpet cleaners, upholstery cleaning
  + 0 more
THEY WERE VERY COURTEOUS AND RESPECTFUL. THEY WERE VERY NEAT. THEY LEFT THE ROOMS HOW THEY FOUND THEM. I WOULD RECOMMEND THEIR SERVICES TO OTHERS.
Description of Work: THEY DID THE CARPET IN A LARGE LIVING ROOM AND A HALLWAY. THEY ALSO CLEANED THE SOFA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
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Contact information

230 Murphy Rd, Hartford, CT 06114

www.stanleysteemer.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
House Cleaning,
Flooring Sales and Installation,
Air Duct Cleaning,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.4 overall out of 5.
Stanley Steemer accepts the following forms of payment: Check
Yes, Stanley Steemer offers free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
No, Stanley Steemer does not offer emergency services.
Yes, Stanley Steemer offers warranties.
Stanley Steemer offers the following services: Carpet, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation.

Contact information

230 Murphy Rd, Hartford, CT 06114

www.stanleysteemer.com