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Dust To Dawn Cleaning & Organizing

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

20 years in business has taught us that life is unpredictable. Sometimes things happen that are out of your control. It is important for us to let you know that we have a job to do and are not judging our customers by the condition of their house. From basic cleaning to hoarding we are have seen it all. We begin where other cleaning services end. When you don't know who to call it's time to call us. Children who live out of state can't always keep track of how their parents houses are doing and we can maintain the house and keep in constant contact with family members with any safety concerns. Family members feel at ease when they know that we go beyond our job to ensure the safety of a loved one. Nurses, social workers and nursing homes often give out our number when a patient is getting ready to go home but can't because of the condition of the house. We specialize in helping people who hoard. Anyone can clean....what we offer is one on one service to achieve long term success. Family members often say "we have tried for years" and that is very common. Sometimes it does take an outsider who is not emotionally involved to see through defense mechanisms. Real estate agents count on us to clean and stage houses for sale and home buyers count on us to clean before they move in. Please give us a call 860-649-8511 with any questions.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

We specialize in cleaning extremely dirty and disorganized houses. For the past 20 years we have worked side by side with customers who need help that goes beyond the basic dusting and vacuuming. Several agencies such as CHR, DCF, Adult protective services others count on us to help after a house/condo/apartment has been condemned. Real estate agents count on us to prepare houses for sale and of course we still do the basic house cleaning on a weekly or bi-weekly service.

Services we don't offer

There isn't much we can't help out with. We can help with junk removals, carpet removals, window cleaning and lots of one on one help to help change hoarding behavior,

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.632 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
0%
3
0%
2
3%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 26-32 of 32 reviews

Thomad B.
03/2024
5.0
house cleaning
  + -1 more
Everything was perfect as always.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Robert D.
10/2015
1.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Response from Dust To Dawn Cleaning & Organizing
I am shocked to see a review 2 years after we did a cleaning for you. I am sorry that you are so upset that 2 years later you feel the need to write a negative review. I am terribly sorry that you feel we did not satisfy you. Sometimes we can only do as much as the customer is willing to pay for. I hope that in the future you will take this into consideration when hiring a contractor. For us to make a house perfect it has to start is fairly good condition or allow us to come back a few times to continue working on it. A house that hasn't been cleaned in years isn't going to perfect over night because dirt, grime, soap scum and mold doesn't happen over night. I strive to make everyone happy and have done so over the last 20 years. What might work best for you is to have someone come on a regular basis so that the house doesn't build up over a process of time. I take this very seriously and would welcome a conversation to resolve any ill feelings you might have.

Catherine B.
10/2015
5.0
carpet cleaners, house cleaning, moving companies, window cleaning
  + 2 more
unknown
Description of Work: They cleaned a new home my husband and I purchased along with our old home after our things were moved out. Our old house looked amazing!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sasha H.
02/2015
1.0
house cleaning
  + -1 more
Although the cleaning was okay, the main thing I want to point out is the professionalism. When I called the owner, she recommended her daughter to do the cleaning. I was okay with it because she noted that the daughter works with her. When I met the daughter, she told me that she works with her Mom part time (therefore, a part-time co-worker). I asked her for a price/quote and we had a verbal agreement. The first few cleanings were great and I paid cash because it was convenient at the time. I have asked for receipts multiple times for my records to the daughter and I never received them. So for this last cleaning, I decided to get a money order for my recordkeeping. I put it in the daughter's name and referenced the company. To my surprise, the owner called me and told me that "She made a business decision to not work with me anymore" all because I put the company name on the money order. She also stated that it was underpaid and that it wasn't fair that I gave her daughter cash and then all of a sudden give her a money order and that she would have to claim taxes on it. I am very confused as to why a money order would stop the service? But in any case, I would never recommend them to anyone.
Description of Work: The person who cleaned my apartment was her daughter. She cleaned well but mostly piled items or pushed in a closet.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$75

Karen R.
12/2014
5.0
carpet cleaners, floor cleaning, house cleaning, moving companies
  + 2 more
I was responded to pretty much immediately. I needed someone to clean my apartment for a move-out. The end result of amazing! All carpets cleaned; kitchen counters and appliances cleaned inside and out; bathroom sink and tub cleaned; plus all linoleum floors; all cobwebs removed from high ceilings and ceiling fans. Brittany kept me apprised of how things were going and sent me pictures of everything on my phone when she was finished. I couldn't have asked for better service!
Description of Work: This was for an apartment move-out. EVERYTHING was done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mark R.
06/2014
5.0
house cleaning
  + -1 more
Dawn was amazing! She came to my house and went over every inch with me to give me an estimate. I was very stressed due to the fact that the people who moved out left 75% of the furniture, and food. Dawn calmed me down and assured me it was going to be ok. Dawn and her staff cleaned every inch of the house, included vacuuming out and cleaning the cabinet drawers. She and her staff made me feel like I was home. I highly recommend Dawn and the rest of her company. They are also cleaning my old house so we can put it on the market.
Description of Work: Move in clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

carl S.
03/2014
5.0
glass repair, house cleaning, vacuum cleaners, window cleaning
  + 2 more
I have used them for 7 years now. She charges how messy the house is. She does the floors, windows, and dusting, the stuff which I cannot do it myself because I have a back injury. It takes too much for me to wash and wax my floors. Day to day cleaning I can do that, it's the nitty gritty stuff I can't do. She has a crew that will come and do your yard too. She has a crew that works outside; she does a lot with hoarders. She goes in and cleans up hoarders' apartments. If you want your garage cleaned and organized, she does that, same with attic or the basement.
Description of Work: I used the services of Dust to Dawn Cleaning Svc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)

Contact information

Vernon, Hartford Area, CT 06066

http://www.dust2dawncleaning.com

Service hours

Monday:
6:00 AM - 7:00 PM
Tuesday:
6:00 AM - 7:00 PM
Wednesday:
6:00 AM - 7:00 PM
Thursday:
6:00 AM - 7:00 PM
Friday:
6:00 AM - 7:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Vacuum Cleaners,
Moving Companies,
Glass and Mirrors,
Carpet Cleaning,
Home and Garage Organization,
Home Staging,
Upholstery Cleaning,
Animal & House Sitting

FAQ

Dust To Dawn Cleaning & Organizing is currently rated 4.6 overall out of 5.

Monday: 6:00 AM - 7:00 PM

Tuesday: 6:00 AM - 7:00 PM

Wednesday: 6:00 AM - 7:00 PM

Thursday: 6:00 AM - 7:00 PM

Friday: 6:00 AM - 7:00 PM

Dust To Dawn Cleaning & Organizing accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Dust To Dawn Cleaning & Organizing offers free project estimates.
No, Dust To Dawn Cleaning & Organizing does not offer eco-friendly accreditations.
No, Dust To Dawn Cleaning & Organizing does not offer a senior discount.
Yes, Dust To Dawn Cleaning & Organizing offers emergency services.
Yes, Dust To Dawn Cleaning & Organizing offers warranties.
Dust To Dawn Cleaning & Organizing offers the following services: We specialize in cleaning extremely dirty and disorganized houses. For the past 20 years we have worked side by side with customers who need help that goes beyond the basic dusting and vacuuming. Several agencies such as CHR, DCF, Adult protective services others count on us to help after a house/condo/apartment has been condemned. Real estate agents count on us to prepare houses for sale and of course we still do the basic house cleaning on a weekly or bi-weekly service.
There isn't much we can't help out with. We can help with junk removals, carpet removals, window cleaning and lots of one on one help to help change hoarding behavior,

Contact information

Vernon, Hartford Area, CT 06066

http://www.dust2dawncleaning.com

Service hours

Monday:
6:00 AM - 7:00 PM
Tuesday:
6:00 AM - 7:00 PM
Wednesday:
6:00 AM - 7:00 PM
Thursday:
6:00 AM - 7:00 PM
Friday:
6:00 AM - 7:00 PM