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Petro Home Services

Heating and Air Conditioning, Heating Oil, Generator,

About us

The East Hartford depot covers all of Hartford, Litchfield, Middlesex, New London, Tolland and Windham counties. Petro also has depot locations in Brookfield, Canton, North Haven and Norwalk. We offer automatic heating oil delivery, propane, plumbing, air conditioner repair, installations and servicing, generators and heating system repairs and servicing.

Business highlights

122 years of trusted experience
Emergency Services Offered

Services we offer

Heating oil and air conditioning installations, natural gas, plumbing, chimney, fuel oil, gasoline & propane delivery.

Amenities

Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.5144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
30%
3
7%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.1
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 126-144 of 144 reviews

Doug M.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
a/c repair
Description of Work: Amazing. The service was prompt and efficient. Dean did a fabulous job. Impressive
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Petro Home Services
Thank you for taking the time to leave us a positive rating. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services, and that we were able to meet all of your service needs! Best regards

Ian R.
10/2016
5.0
heating oil companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Petro Home Services
Thank you for taking the time to leave us a positive rating. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services, and that we were able to meet all of your service needs! Best regards

Joan T.
10/2015
5.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Petro Home Services
Thank you for taking the time to leave us a positive rating. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services, and that we were able to meet all of your service needs! Best regards

Eugene P.
10/2015
5.0
heating oil companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Petro Home Services
Thank you for taking the time to leave us a positive rating. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services, and that we were able to meet all of your service needs! Best regards

Donna L.
10/2015
5.0
heating oil companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,700

Response from Petro Home Services
Thank you for taking the time to leave us a positive rating. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services, and that we were able to meet all of your service needs! Best regards

Will D.
09/2015
4.0
heating oil companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Petro Home Services
Thank you for taking the time to leave us a positive rating. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services, and that we were able to meet all of your service needs! Best regards

Liam A.
09/2015
5.0
heating oil companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Response from Petro Home Services
Thank you for taking the time to leave us a positive rating. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services, and that we were able to meet all of your service needs! Best regards

jon J.
06/2015
4.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: updated boiler

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Petro Home Services
Thank you for taking the time to leave us a positive rating. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Petro Home Services, and that we were able to meet all of your service needs! Best regards

Fernando T.
03/2015
5.0
heating oil companies
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher J.
03/2015
4.0
air duct cleaning, heating oil companies
  + 0 more
unknown
Description of Work: We have an oil contract with petro.. They are fine in the oil dept, though their techs are not great. Biggest issue is that I have had to call in emergency oil two of the last 5 fills... Also, they called with a stop delivery the other day, but realized this was an error on their part! Finally, their online login process is like logging into the NYA. Why so secure?

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$900

Liz S.
06/2014
4.0
heating oil companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Daniel H.
06/2014
5.0
heating oil companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

IRA M.
02/2007
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They supplied heating oil on an emergency basis. I am a property manager for two small multiple dwellings in Manhattan. I have just switched from a small fuel oil company to Petro, the largest supplier in the NE. Their customer service includes a 24/7 live answering service for emergencies. Their customer representative is excellent, responsive, and thoroughly professional. I referred to the emergency above. They were on it without delay. It is a strong expectation that Petro will turn out to be a well-considered choice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

01/2006
5.0
heating & air conditioning/hvac
  + -1 more
I AM HAPPY WITH PETRO'S WORK AND THE MEN ARE CONSISTENTLY PROFESSIONAL. THE FACT THAT SERVICE CALLS ARE PRETTY EASY TO SCHEDULE IS A NICE FEATURE FOR CUSTOMERS.
Description of Work: CLEANING AND INSPECTION OF BOILER

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

01/2006
4.0
heating & air conditioning/hvac
  + -1 more
I PAY AROUND $400 A MONTH FOR THEIR SERVICE, WHICH I THINK IS VERY REASONABLE. THEY ARE VERY ATTENTIVE AND RESPONSIBLE. IN AN EMERGENCY, THEY COME OUT VERY QUICKLY. THEY ALWAYS MAKE SURE THAT I AM WELL TAKEN CARE OF.
Description of Work: THEY DELIVER OIL AND SERVICE MY BOILER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

01/2006
4.0
heating & air conditioning/hvac
  + -1 more
THEY ARE EXTREMELY PROFESSIONAL AND VERY RELIABLE. THEY ALWAYS COME OUT WHEN I HAVE A PROBLEM, AND THEY ALWAYS CALL ME BACK PROMPTLY. I AM VERY SATISFIED WITH THEIR SERVICE.
Description of Work: ANNUAL MAINTENANCE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$35

01/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY SMELT LIKE OIL, BUT IT'S NOT THEIR FAULT. THEY ARE VERY PROMPT, RELIABLE, AND DEFINITELY RESPONDED IMMEDIATELY TO A CALL. THEY PROVIDED EXCELLENT SERVICE AND ALSO OFFER A BUDGET PLAN. I HAVE USED THEM FOR OVER TWENTY YEARS.
Description of Work: ROUTINE FOR FALL- HEATING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ROBIN M.
01/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY ARE A GREAT COMPANY. THEY PROVIDE GREAT CUSTOMER SERVICE AND ARE VERY RESPONSIVE TO MY CALLS. I HAVE NO COMPLAINTS ABOUT THE BOILER EITHER. I AM VERY SATISFIED.
Description of Work: INSTALLED NEW BOILER FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

01/2006
4.0
heating & air conditioning/hvac
  + -1 more
YOU CAN CALL PETROL HEATING DAY OR NIGHT AND THEY WILL COME OUT WITH IN ABOUT AN HOUR. WE HAD A HEATING MOTOR THAT WENT OUT AND THEY CAME OUT AND FIXED IT QUICKLY.
Description of Work: MAINTAIN MY FURNACE CARE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$95

Contact information

340 Tolland St, EAST HARTFORD, CT 06108

https://www.petro.com/a/east-hartford-ct

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Heating and Air Conditioning,
Heating Oil,
Generator,
Propane Sales Services

FAQ

Petro Home Services is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Petro Home Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Petro Home Services does not offer free project estimates.
Yes, Petro Home Services offers eco-friendly accreditations.
No, Petro Home Services does not offer a senior discount.
Yes, Petro Home Services offers emergency services.
Yes, Petro Home Services offers warranties.
Petro Home Services offers the following services: Heating oil and air conditioning installations, natural gas, plumbing, chimney, fuel oil, gasoline & propane delivery.

Contact information

340 Tolland St, EAST HARTFORD, CT 06108

https://www.petro.com/a/east-hartford-ct

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day