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Professional Carpet Systems

4.8(
28
)

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

... +5 more
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About us

Professional Carpet Systems is committed to providing our clients with exceptional quality floor maintenance services all backed by our iron-clad 200% Risk Free Guarantee. All of our skilled Cleaning Specialists are employees of Professional Carpets Systems and are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This means that all of our Cleaning Specialists have had classroom training and taken written testing to obtain their certifications. This ensures our client that our Cleaning Specialists are of the highest caliber and are familiar with all types of soiling and staining conditions. In addition, the cleaning equipment used by our Cleaning Specialists is Gold Label approved by the Carpet & Rug Institute (CRI). The Gold Label approval indicates that our equipment will extract the maximum amount of soil from the carpet and leave the least amount of water behind after cleaning. All of our cleaning products and vacuums are also endorsed by the Seal of Approval Program through the CRI. With Professional Carpet Systems Your Carpets Will Receive The Most Thorough Cleaning Ever…Plus A 200% Risk Free Guarantee. SIX REASONS TO USE PROFESSIONAL CARPET SYSTEMS Reputation: Our reputation is second to none. Some of the most seasoned carpet professionals, interior designers, and realtors refer our services exclusively. As a matter of a fact the majority of our business comes from clients that were fantastically thrilled with our services and recommend us to all of their friends, relatives and business associates. Experience: Professional Carpet Systems is experienced in ALL methods of cleaning. Professional Carpet Systems is experienced in all types of floor coverings, fabric types and all types of soiling conditions. This ensures that whatever your situation, we will be familiar with it. Many soiling conditions today are complex and baffle other cleaners. If it is something that we are not familiar with, it is new or very rare. We will work with you to find the solution. If a soiling condition cannot be corrected by us and is corrected by someone else, you get your money back, period. Education & Certification: Professional Carpet Systems is certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) – the world’s most recognized body of certification for carpet and upholstery cleaners. Never use a company that is not certified by the IICRC. Our owners and staff hold multiple certifications including Master Textile Cleaner, which is the highest status available for cleaners. We are also very involved in our associations and we are continually involved in cutting edge training. We bring all of this information directly to your jobsite. Systems: Professional Carpet Systems operates the most advanced cleaning systems on the market. Our cleaning program will get maximum soil removal and maximum spot removal without over-wetting the carpet or leaving a sticky residue behind. We use only the highest quality products that are safe for your home, the environment, and that will leave your floors, and fabrics cleaner, fresher and you will have a healthier indoor environment. In fact, the equipment that we utilize in our business is Gold Level Approved by the Carpet and Rug Institute’s (CRI) Seal of Approval Program. This means that the equipment we use to clean the carpeting, upholstery and tile at your location has the highest level of measurable soil removal. For more information on this program please visit www.carpet-rug.org and click on Seal of Approval on the menu bar. First Class Service: We are committed to showing up on time, and to stay in constant communication with you throughout the service experience. We will treat you and your facility with the utmost of respect and care. Guarantee: Last, but not least, our 200% GUARANTEE. If you are not thrilled with the cleaning experience you receive from our company we will rush back to your location at no charge, and no obligation. If you are still unimpresed, you owe us nothing, and we will refund your money 100% and pay another cleaner of your choice to come in and clean again.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & Floor Cleaning, Tinting, Dyeing, Restoration & Odor Removal. Upholstery Cleaning, Stone & Tile Cleaning, Dustless Wood Floor Refinishing, Pet Odor Removal, Restretching, Area & Oriental Rug Cleaning

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.828 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
7%
1
0%
Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.7
Write a review
Showing 26-28 of 28 reviews
Edward M.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned three rooms of carpets and applied scotchguard to 2 rooms. They moved all large furniture as well. The tech was cordial, prompt and professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Response from Professional Carpet Systems
Edward, It has been a while since we were in your home last and I just wanted to thank you for the review you gave us. We appreciate feedback on our service and are always looking for ways in which to improve our service. We are looking forward to working with you again. Best Regards, Amy Prihoda Co-Owner Professional Carpet Systems & Professional Restoration Systems
Cheryl K.
10/2014
5.0
carpet cleaners
  + -1 more
overall good
Description of Work: shampoo carpets
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Professional Carpet Systems
[Removed member name], Thank you for your review. We always welcome feedback and in fact we request it. Your feedback enables us to provide you and all of our clients with a better service experience. Thank you again! Best Regards, Amy Prihoda Co-Owner Professional Carpet Systems & Professional Restoration Systems
DARRYL K.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Our house is totally carpeted with WHITE carpeting except for the bathrooms and kitchen. CPS has been cleaning our carpets twice a year for at least 15 years! They are absolutely fantastic. Our white carpets always look spectacular and people often ask us about who we use. In addition, all the folks at CPS are fantastic - Curtis, Amy, Sarah, Dean, Al. They have always had the best customer service of almost any company I have every dealt with. I couldn't recommend them more.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Professional Carpet Systems
[member name removed], Thank you for the amazing review. We truly value our relationship with you and look forward to serving you again. We are always open to feedback. Our clients are our best source for seeking additional professional improvement. Please let us know if there is anything that we can do to improve our service. Best Regards, Amy Prihoda, Co-Owner
    • 1
    • 2(current)
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Contact information

12 New Haven Ave, Derby, CT 06418

www.pcssouthernct.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Sales and Installation,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Professional Carpet Systems is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Professional Carpet Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Professional Carpet Systems offers free project estimates.
Yes, Professional Carpet Systems offers eco-friendly accreditations.
No, Professional Carpet Systems does not offer a senior discount.
Yes, Professional Carpet Systems offers emergency services.
No, Professional Carpet Systems does not offer warranties.
Professional Carpet Systems offers the following services: Carpet & Floor Cleaning, Tinting, Dyeing, Restoration & Odor Removal. Upholstery Cleaning, Stone & Tile Cleaning, Dustless Wood Floor Refinishing, Pet Odor Removal, Restretching, Area & Oriental Rug Cleaning

Contact information

12 New Haven Ave, Derby, CT 06418

www.pcssouthernct.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed