Webstone By Design

I'm very happy to have this finished. The bluestone was loose which made the steps dangerous. That is all fixed now. We purchased a special offer of 6 hours of work for $99. Good deal.

It was excellent. I was very pleased with the project. They did a really good quality job. The workers were very professional. I was overall pleased with the customer service and quality of work.

I interviewed 5 contractors for this project. I chose Web Stone by Design because Sheila not only provided me with great ideas and options but worked with me to tailor the my choices to fit my budget. I am very pleased with my new patio and steps that lead to the patio from an upper level. The crew did a great job, was very neat and completed the job right on schedule. I will definitely work with Sheila and Webstone By Design again.

The work went very well. The workers were clearly experienced trades persons, well organized, and conducted their work in a neat and clean manner. Web Stone By Design is utterly professional in all their operations.

it took me a while to figure out what i wanted to do. shelia was more that patient with me. from the start i knew i wanted to check out 3 places, shelia with webstone was the first of 3. there was a lag between the rest due to scheduling conflicts. the other two places came in much higher. Once i decided to go with shelia, i must have asked her for 7 different version of the estimate to figure out exactly what i wanted. she complied each time, in a timely fashion. answered all questions that i had. once i gave her the ok to begin work, the men showed when she said, and the project was done very quickly. my new steps look amazing.

Sandy Davis was very friendly, polite and professional. She really worked with me; and if she does this for all of her customers which I think she does, she is the very best in her profession to work with. She worked very closely with her workers and kept me informed. She shared with me on what to expect when the job was completed. The guys did clean up after themselves. Sandy checked the work when it was completed. Not only would I use her service again, I would recommend her to others. She does care about the quality of the work performed by her company and it shows by her actions! Eunice E. Sanderlin

I had initially contacted the company to get an estimate for some masonry work on my porch and walk way. Shelia who was in charge came out to look at the work needed done. We decided not to do the masonry work, but I did receive a call from her later and she did show up again with some men that were interested in the roofing job for my shed and we agreed $250.00. They were to come out Monday morning to do the work, I waited and never saw them. I then called Shelia again and was informed he could not find the roof color I wanted so we ended up going with black, which was fine. He came out and took off the old roof shingles and was about half to 3/4 to completing the job. It was then that he realized he had put them on wrong and had to take them all off and re-buy more shingles to put on the roof. I informed him that I was not responsible for buying to new shingles as it was not our mistake. He then came back the next day to finish the job and told me I owed him $500. I was anticipating the $250 that I was quoted before. I then called Shelia and confirmed that we had agreed to $250. To prevent further complications, I went ahead and paid the man as he continued to argue with me. I am now questioning the quality of the work. I feel that it is Shelia's responsibility to take care of the problem, since she had contracted him to do my roof. On top of all of that, he had left a mess for us to clean up. I feel that I deserve a refund of $250 and that this is no way my fault that I should have to pay for the mistakes that he made. I feel this work was not handled properly and Webstone By Design is responsible for the problem.

We decided to use Webstone by Design on our projects due to the positive reviews that we saw on Angie’s list. The cost was middle of pack, but we were impressed with the owner’s (Sheila) knowledge and approach in handling the estimate process. We went out of our way to ensure that there would be no misunderstandings about what we wanted by meeting with the owner, as well as the mason, before moving ahead with the project, and felt comfortable when we signed the agreement. The workers showed up on the day they said they would, they started early and stayed all day. Unfortunately we experienced a number of problems, of which only the major one is identified here. I had provided a design to the owner to be used for the paver path in the backyard. The path was completed in one day. When I returned home from work, I noticed that the design was ignored or not provided to the workers. In addition, after kicking-off the job with the workers, the mason had left to go to another job, and did not return to ensure that everything was done properly (although he insisted that he was in contact with the workers by telephone). We called Sheila to complain and she made arrangements for the mason to return and check the work. It quickly became apparent that the mason was not familiar with the design either. Instead of offering to fix the issues, he proceeded to give excuses as to why the design could not be followed and insinuated that to redo the path would cost more. Prior to this, the mason never mentioned the fact that the design we provided would be difficult to follow due to the curved nature of the path. Throughout the project, I had the feeling that the mason was not really interested in this project because he was busy on other projects. As a result I am not happy with a path that we were both looking forward to being completed. Upon discussing the overall experience with Sheila, although she was understanding of our experience, there was no consideration given, other than that she would speak to the mason about his attitude.

I am happy with the work. They were very quick and they worked very hard. They did it the Sunday after the blizzard in October and they weren't afraid of untoward weather. We get lots of compliments from the neighbors. I am knowledgeable on prices but it seemed to sit in the middle of what was offered, so I would say that it was acceptable. I was quite pleased with them on the whole and there was nothing I was unpleased about. I am considering using them again.

Shelia from Webstone By Design returned my call promptly and came out to give me an estimate the next day. She was very knowledgeable and we scheduled service for the weekend. On the day work was to be done, her foreman came by my house to say that he would be coming by later in the day to do the work. Later on, he arrived with four or five other men to reset the slate steps. The next day when the steps had dried, I noticed some footrprints in the concrete dust. I called Shelia and she had the foreman come out to brush out the footprints. He came by and scrubbed out the prints but they wouldn't budge. Shelia called me a number of times to assure me that everything would be taken care of. The foreman came by again and used some cleanser to get out the prints. All in all, I was very satisfied with the end result.

Sheila was very friendly and nice. Overall, we liked her personality, but we decided with another provider whose design work we liked a little better.

She was very nice and knowledgeable. However, the quote was a little high. The other cement quotes I had were much lower. The next highest was $4,000. It was a huge difference. I liked her, but the quote was high.

This is the second time I have hired WebStone By Design and looking for a reason to hire again, It turned out quite well This job was a tear down the chimney and have it match with our front porch and with Fieldstone. We used them previously on a Front entryway and amazed by their work. It was pleasant to have them around and a pleasure to deal with. Workers arrived early and were punctual. I can not emphasize how efficient about their time and kept in touch with me during the job and worked long hours to get the job done before to rainy weather was to come. If for any reason WebStone By Design always returning calls or emails almost immediately, even on weekends. It took us a long time to decide which of several companies to hire, and he kept checking on us and offered to discuss his estimate if we found a better price. We were able to schedule the work easily and the crew arrived very punctually every day and went right to work. They worked hard without breaks and even came early and stayed late one of the days. Most of the work was done when I was not home, and the workers always tidied up at the end of the day.

I can not tell you how easy they were to deal with first visit to the last piece of material that was cleaned up. Never did I see so much detail and ease in crafting stonework like they did. I can not say enough how they were a pleasure to deal with and produced an entryway anyone would be proud to own. .

Working with Shelia was a dream! From start to finish, she guided us through these "jobs" so professionally as we had little knowledge of the masonry business. It was really great to listen to her advice and then watch it all come to be just as she described it would be. She was prompt and reliable as well which was important as we were on a deadline to have the work done before our family reunion. She clearly exceeded our expectations at every level with the overall work, competitive pricing, and professionalism. When the work was finished, the property was completely cleared of all debris and materials- much appreciated! We would highly recommend Shelia and Webstone by Design!

Not only was there a commitment date but it was kept on time and done in such a clean manner is was like it allready exsisted.