AIR, Inc.

heating & cooling contractor

About us

Since 1991 AIR, Inc. has been installing heating and Air Conditioning systems for thousands of satisfied clients. Our Ratings and Reviews prove why most people choose AIR, Inc. We offer our services to residential homeowners, if you own a home and need help call us today!

Business highlights

34 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.4292 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
17%
3
6%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.4
value
4.0
responsiveness
4.4
Showing 26-50 of 292 reviews

leonard m.
11/2018
4.5
on time clean gave all info friendly

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$6,600

MARY ANN C.
10/2018
4.5
They were pros from start to finish.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Daniel P.
09/2018
5.0
Easy to work with on refining the design to match our needs.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Eliot H.
08/2018
4.5
Work performed was of good quality and all debris cleaned up before leaving. One area that AIR could improve on is the permit process. The installer did not have the permit or permit number when he arrived. I needed to call the office and insist on providing me the permit number which was dated the same day as the installation. Installation passed final inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jim D.
08/2018
3.0
They did a good job. Were there when they said they would be.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Chritine E.
05/2018
5.0
They were excellent. Arrived at my home within 1 hour of my call for help. Had the problem diagnosed and fixed in 30 minutes. Professional technician. I would recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marq O.
03/2018
5.0
No difficulties so far. The cleaning costs seemed a bit pricey at $800 plus, but servicing was performed in a reasonable timeframe and with no interference in our activities.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$850

Steve C.
03/2018
4.0
helpful and honest. need to fix chimney first.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Igor L.
03/2018
5.0
Great quality work and timeliness. A bit pricey.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Joe P.
02/2018
5.0
Called them with a furnace issue and they had some one over within a few hours to fix it

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandy M.
01/2018
0.5
This first time they were ok. This time ( a routine call), they put me off for basic maintenance two times. Then, the next time, the day of the appointment, the office called me and said the tech would be late, about 6:30pm. And if it was going to be later, they'd call me. I waited until after 8:30. I locked up, turn out the lights. No one showed, no one even called. Watch out for companies who do 'survey gaming.' I think this is one of them. Time to try one of the other HVAC contractors....

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
0.5


Miguel G.
11/2017
5.0
They Did the work in a timely matter and removed the old water heater tank. They left area nice and clean, very professional. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eila S.
11/2017
5.0
Arrived on time. Knowledgeable, professional, and personable. Diagnosed problem in no time at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

Khanh T.
11/2017
5.0
I was impressed. They contacted me right away, they were very prompt. They told me they were going to come on time and call ahead and they followed through. The tech was very informative and helpful. It was a great experience with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beth A.
10/2017
4.0
These guys were great! They were punctual and did what they said when they said they would. Highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie or Bill H.
06/2017
5.0
They did an excellent job. Showed up on time & were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John B.
05/2017
5.0
Great job! - Tyler knows his stuff and broke his back keeping my old A/C system up and running. I would recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nikhil S.
05/2017
4.7
Great experience during install of ductless units. The sales rep Shane Jackson was very knowledgeable and gave an accurate design plan. He worked with me on the price and always followed up. The work was done on time and the technicians were great and left no mess behind. The cost is a little on the higher side but overall it is good value when you take into account the top notch work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Richard H.
03/2017
5.0
Very Best Experience! This company gave A1 service, neat and courteous, worked with me with full and complete explanation of everything that was necessary to complete this job in the most professional way! The installation guys were right on time, and very clear on answering any questions that I had. Will call them again for any other work that may be needed ! Thanks Again for the peace of mind ....I wish all companies would follow the professionalism of AIR Inc. They are the best!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Virginia F.
02/2017
5.0
Bill was very courteous and professional. He explained what I needed and why..He also answered all of my questions..The installation techs were on time. The replacement of the new hot air furnace and other necessary work was completed as promised. They also cleaned up the work area. The new furnace is very QUIET and efficient! . This was done in DECEMBER 2016 and my gas bills are actually LOWER. ! I love the digital thermostat. The techs did a great job! I will definitely recommend AIR INC. to others .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Gloria R.
02/2017
5.0
Bill Asperilli was the best!!! His expert advice and fair quote was one of the reasons why we choose Air Inc. We had our new heating and cooling units installed in November and this is the first time ever that our home was warm and cozy during the past winter months! Thanks,Bill and thanks Air technicians!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Fred G.
01/2017
5.0
We were very pleased with the workers and their work. Dave and Zach were neat, considerate and timely. We are very satisfied the whole experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$9,400

kathy k.
12/2016
4.0
Will continue using this local business. They did not come at the first scheduled time :( but I blame the office ( girl) who did not inform me and she had 2 numbers, my email included!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Lori H.
10/2016
5.0
Show up on time, was professional and did a great job. Would definitely use them again.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

171 Short Beach Rd., Branford, CT 06405

http://www.airinchvac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

AIR, Inc. accepts the following forms of payment: CreditCard
Yes, AIR, Inc. offers free project estimates.
No, AIR, Inc. does not offer eco-friendly accreditations.
No, AIR, Inc. does not offer a senior discount.
Yes, AIR, Inc. offers emergency services.
Yes, AIR, Inc. offers warranties.

Contact information

171 Short Beach Rd., Branford, CT 06405

http://www.airinchvac.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day