AIR, Inc.

fast and efficient

They did an excellent in installation and maintenance of unit

sales person was very knowledgeable about his business and products. Installers were very prompt and professional, and cleaned up each day..

The folks at Air Inc. did a great job...another customer wrote "knowledgeable and friendly," and I second that! Their prices for the same system were also lower than others in the area.

Knowledgeable and friendly from initial consultation to installation. Very happy with Air Inc.

They were very respectful and informed us what was going on. They were very clean when they left.

End to end amazing job! Sales, install, support. Fast, reliable, enjoyable staff!

This is a very detailed and professional company.

Great fast connection Thank you

Very quick response

Courteous, fast, on time. Great job with the install. Broke some of the vinyl siding drilling through the wall. Only solution they had was to patch it with white duct tape so not thrilled with that. No surprises, stuck to the quote.

Upon arrival which was several hours late after taking the morning off the day was wasted(was phoned about it) strike one. First time meeting anyone from this company and I could immediately tell this was not my type of company. It felt like getting your oil changed and having a tech ask 49 dumb ass questions about filters and things you have never heard of being charged to you. It would seem the company NOT the techs train their employees to maximize profits while sacrificing that family feel of being taken care of. I would not recommend this company based on that experience alone. The tech was very young and eager to earn which I understand and get i do not fault the techs it is the companies philosophy of forcing furnaces on what they thought was an uneducated customer.

Excellent work very clean and thorough. A great value for price paid. Excellent customer service.

The work was scheduled and carried out within one day of signing the contract. However, I was promised that a NATE certified technician would be doing the installation, and this did not happen.

Modern A/C can use existing forced air heat setup. We did not need downstairs AND upstairs A/Cs (2 zones). 2nd floor of McNeil colonial is really cool. Keeping it at 70 might be a tad chilly for some. Whole process, from initial sales call to setting date for install to install and followup went very smoothly. Solid, knowledgeable electrician, two very good, polite installers and Nat the salesmen were all great. Price was very decent. Install was done in one day, and everything was cleaned up, including digging out a couple of old plants where they set compressor. My wife and I highly recommend AIR, Inc.

This company is so responsive and helpful. They come when needed and answer all my question. I am so glad we found them. They have helped with repairs and replacement. They have found ways to do some difficult things in our quirky space. They have made things better and safer for us. Passing our inspection by the building inspector was easy because of their good work. They do all they say they will do and in the time frame set. Every worker I have met or talked to has been terrific.

The only bad thing was, I was told an electric out let would be place on the side of house but the electricion did not put one in becamuse I had one in the back of house. Didn't get credit for it so not sure if there was miscommunication ?

Exceptional work, I couldn't ask for anything more.

None

Air Inc. installed a new 2 ton Goodman central air conditioner in my 73 year old lake house. David and his installation team were very professional and did a very good job of retro-fitting the new air conditioning coil in a very tight space between the furnace and the air duct transition tinwork. Air Inc. teamed up Joe from Welburn Electric in Cheshire to do the electrical wiring from the main panel to the outside fan/compressor unit. Joe also did an outstanding job.

Customer service was great. Tech showed up on time. Was told wires were chewed up by mice and fuse was blown on heat pump unit. I took it apart and vacuumed the mice nests and droppings and changed the fuse and found no wires chewed up. The unit worked. I paid for a diagnosis and I am fine with that. If the tech had cleaned up the mice nests and changed the fuse he would have been a hero.

Very professional experience with radiant heat oil burner servicing, cleaned and replace filters, nozzle selected correct nozzle size for boiler, did though cleaning, did efficiency test and air flow regulation adjustment. Little pricier than other service calls I made in the past but definitely knowledgeable.

Service tech. Was very thorough and professional.

very professinal

Our conversion to gas went smoothly. Air Inc. did a great job removing our oil tank and installing our new furnace and water heater. Sunil was the salesman who helped us complete the transaction and he was pleasant and respectful. However, he was somewhat persistent in making a sale and didn't discuss all our available options before we signed the contract. Several weeks later, we learned that other local companies provided a similar service at more affordable prices, but that one is on us for not getting multiple quotes. Nonetheless, the quality of the service was great and our equipment seems to be working well.