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Avon Plumbing & Heating Co., Inc.

Plumbing, Kitchen and Bath Remodeling, Heating and Air Conditioning,

About us

23 Full time employees; bonded and insured subcontractors when necessary; all applicable licenses; Family owned and operated for 75 years. Certified Aging-in-Place Specialist

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial plumbing. New installations and service repairs. Complete kitchen and bathroom remodeling. Water pump installation and service. Sewage pump installation and repair. Gas, Oil and Electric water heater and boiler installation and service. Complete kitchen and bath showroom with design services

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.552 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 26-52 of 52 reviews

Peter G.
12/2016
5.0
plumbing, water heater repair
  + 0 more
Timely and neat.
Description of Work: Water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Christina R.
04/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

John C.
03/2016
5.0
plumbing
  + -1 more
great
Description of Work: fixeed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$170

Jerry Q.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They were great! Timely and responsive.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kristine C.
02/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Garland P.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Unplugged a water closet. No problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Phil G.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Avon Plumbing replaced our gas 75 gallon water heater. |They were prompt, courteous, and left everything clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Brian M.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
Excellent job. Hard working high quality staff technicians
Description of Work: Replaced heating system: furnace and controls

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Dolores W.
07/2010
5.0
plumbing
  + -1 more
The business carries the toilet that in my research has the best flush mechanism on the market.They have a great showroom. I ordered the toilet and it came in less than one week. The plumber who installed it came when scheduled and did professional work. I am very satisfied with the entire service.
Description of Work: replaced 50+ year old toilet with new water saving model by Toto

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Fran P.
06/2010
5.0
plumbing
  + -1 more
He was functional, he was quick, he was efficient, and he knew what he was doing. It was well worth it!! Paid $100.00 extra b/c it was an emergency. I am a first time user and would use again! Very satisfied!
Description of Work: On a weekend, we had company coming in from out of state and we had water all over the floor of the bathroom. Contacted them, they called back within 10 min. They told me what to do and that they could come out immediately or the next day. The guy came out right away, he said he would do everything he could to get in and out quickly. He had to replace the leaky piping with new a pipe. He did good work and was very quick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bruce S.
06/2010
4.0
plumbing, home remodeling
  + 0 more
They did good job and they were timely, but their price was high.
Description of Work: They fixed a pump that pumped water out of a bathroom that was below-grade.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$160

Toby G.
04/2010
5.0
plumbing
  + -1 more
More important than this service call, I have had dealings with Avon Plumbing for more than 30 years for indoor plumbing services and outdoor plumbing service for my well. They have the most professional and competent service men. Telephone contact has alway been pleasant and professional. Return calls always timely. Prices are reasonable, not cheap, but worth the "extra" for quality.
Description of Work: Installation of stainless steel sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lynne H.
04/2010
5.0
plumbing, home remodeling
  + 0 more
We have used Avon Plumbing since 1984, may they be in business forever! They were involved in a major home remodel in '84 and have done other jobs large and small for us since. This tub replacement had to be done within 2 specific weeks and they and the tiler accomplished that, leaving the house neat and clean every day. In our past experience, if there has been a problem with their products or installation, they bend over backward to make everything right.
Description of Work: They replaced a tub with a handicapped-accessible shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Russell B.
02/2010
5.0
plumbing
  + -1 more
They’ve been great. They’ve been responsive, they do a good job, and they clean up their mess. I wouldn’t say it is inexpensive but plumbing work isn’t; I wouldn’t expect them to come and cut me a huge deal. We may hire them to replace our copper piping but we are getting several quotes to make sure. We have no problems with them. They didn’t repair the drywall that they had to cut out but we knew that coming in so that’s okay.
Description of Work: Avon Plumbing and Heating fixes pinhole leaks in our copper piping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter T.
01/2010
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Exceptional work. On time, on budget. Worked very clean and left no mess.
Description of Work: Replaced oil furnace, circulating pumps etc. in 2007. Also has performed smalled jobs for me as needed over the years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

BILL M.
10/2009
5.0
plumbing
  + -1 more
They did a great job. They were expensive, but got the job done in a responsive manner. It was an emergency situation and they came and fixed it. They were a family owned company and have been around for at least 2 generations. They have been doing very good work. They were never cheap, but they do job properly. I would use them in future.
Description of Work: Avon Plumbing & Heating Co did some work for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

TIFFANY S.
02/2009
5.0
plumbing
  + -1 more
It was fine they came out on a Friday to give a quote (for a very very slow leak) and came back on Tuesday to fix it.
Description of Work: I had a very small leak from a toilet down into the basement. Another company said they had to reconstruct pipes since they were lead. They quoted $1600-$2200. I had Avon come give a quote and they said let's check the gasket first and then if we have to reconstruct it will be $600-$800. Well fixing the gasket worked and the entire job was $123.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$123

JOHNNY & MICHELLE C.
05/2008
5.0
plumbing
  + -1 more
Excellent service and prompt attention. Plumber used shoe covers when entering the house to keep dirt off our hardwood floors. He was quick with estimate and came in at his predicted price. Work was done within the 2 hours promised and he offered to do preventive work on our other toilet in the time remaining (which was not charged extra).
Description of Work: fixed a plumbing leak in the upstairs bathroom that was causing a stain on the ceiling, re-built the kitchen faucet, replaced toilet tank valve and chain mechanism.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lisa H.
09/2007
2.0
plumbing
  + -1 more
I called several times but had to leave messages and never was able to speak to anyone. I received two abrupt messages on my voicemail indicating that I needed to keep trying to reach them if I wanted to speak with someone. I was disappointed that Avon Pand H's customer service did not live up to their reputation. If they aren't even polite and helpful when I am offering them an opportunity to sell me a service worth $6000-$8000, I can't imagine what they must be like after they have someone's money and an issue arises that needs attention.
Description of Work: We called to request a bid on replacing our boiler, which is an expensive job I think any company would be eager to do. We heard Avon Plumbing & Heating was excellent and would provide a great customer experience, so we were willing to pay a bit more to go with them. ($7500.)

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0


WAYNE C.
08/2007
5.0
plumbing
  + -1 more
Avon Plumbing has done a lot of work for us in the past. They are punctual, do quality work and professional. We have used their services for a long time and we will continue to call them for all our plumbing needs.
Description of Work: They replaced the guts in two of my toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DONNA B.
07/2007
5.0
plumbing
  + -1 more
The entire job was done in just under an hour, which is the minimum charge for a service call. Peter was very professional, and cleaned up before he left. He also arrived in the 2-hour window I was assigned, and I got a call about 10 minutes before they arrived to be sure I was ready. I have used Avon Plumbing many times, for repairs and for the installation of new products, and have never been disappointed. They are on time, and have what they need on the truck.
Description of Work: I had a leak coming through the ceiling from the upstairs bathroom. In order to pinpoint the leak, the ceiling needed to be cut open. The plumber did this very neatly and quickly, and found the problem. A "wax gasket" needed to be replaced on an older toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

SUSAN B.
10/2006
4.0
plumbing
  + -1 more
The sink is no longer leaking, and I have a good flow of cold water into the washer. HOWEVER, $200.00 for these 2 very simple fixes seems pretty high. He wasn't here very long (30 min?). We just moved here from an area with a very high cost of living, and even there I wouldn't have paid this much!!
Description of Work: Fixed leak under kitchen sink by replacing basket strainer. Also, since I was getting only a trickle of cold water into the washing machine, he cleaned the strainer on that line into the machine. Note: We are new owners of this house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SUZANNE M.
10/2006
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Jim, the repair person, was cordial, prompt, and efficient.
Description of Work: Their representative came to assess why our furnace was not working. He identified the problem quickly, and had to order a part to make the repair. Their job scheduling rep was very helpful; the part arrived promptly and was installed quickly. Given the two trips and the cost of the part, I was very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$241

07/2006
5.0
plumbing
  + -1 more
THEY DO GREAT WORK AND I WOULD RECOMMEND THEM. EVERYTHING THAT THEY HAVE FIXED IS WORKING AND IN GOOD CONDITION. I HAVE BEEN USING THEM FOR THREE YEARS AND I HAVE ALWAYS BEEN SATISFIED. THEY SEEM TO ALWAYS SHOW UP ON TIME.
Description of Work: THE COMPANY FIXED SOME OF OUR LEAKY FACETS AND REPAIRED A LEAK IN THE DRAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

07/2006
4.0
home remodeling
  + -1 more
I WAS PLEASED WITH THE WORK THAT THEY DID. THEY WERE PROFESSIONAL AND VERY PLEASANT. THEY DID NOT LEAVE A MESS IN THE REST OF OUR HOUSE AND THEY PICKED UP ALL THEIR TOOLS BEFORE LEAVING.
Description of Work: THEY REMODELED THE BATHROOM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000
    • 1
    • 2(current)
    • 3

Contact information

124 Simsbury Rd, Avon, CT 06001


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Plumbing,
Kitchen and Bath Remodeling,
Heating and Air Conditioning,
Water Heaters,
Water Filtration and Softening

FAQ

Avon Plumbing & Heating Co., Inc. is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Avon Plumbing & Heating Co., Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Avon Plumbing & Heating Co., Inc. does not offer free project estimates.
No, Avon Plumbing & Heating Co., Inc. does not offer eco-friendly accreditations.
No, Avon Plumbing & Heating Co., Inc. does not offer a senior discount.
Yes, Avon Plumbing & Heating Co., Inc. offers emergency services.
Yes, Avon Plumbing & Heating Co., Inc. offers warranties.
Avon Plumbing & Heating Co., Inc. offers the following services: Residential and commercial plumbing. New installations and service repairs. Complete kitchen and bathroom remodeling. Water pump installation and service. Sewage pump installation and repair. Gas, Oil and Electric water heater and boiler installation and service. Complete kitchen and bath showroom with design services

Contact information

124 Simsbury Rd, Avon, CT 06001


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM