Benjamin Franklin Plumbing

well, home remodeling contractor, water softener installer,

About us

Top notch plumbers, friendly staff, the best equipment, real customer care...And the Benjamin Franklin Plumbing Punctual Promise: IF THERE'S ANY DELAY, IT'S YOU WE PAY! If we are late for your appointment, we'll pay you $5 per minute! ($300 maximum) We specialize in well pump repair and replacement, drain clearing and cleaning, sinks, disposals, faucets, toilets, water heaters and just about every other type of residential plumbing repairs and replacements. "Our primary concern is the health, safety and well being of our customers"

Business highlights

33 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.2136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
22%
3
7%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
3.7
responsiveness
4.4
Showing 26-50 of 136 reviews

Charlene W.
06/2017
4.5
Great customer service. Friendly, professional, and quality work.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,000

PHILIP F.
04/2017
5.0
They were great. When asked to come out quickly, they arrived within the hour and were able to do our job the next day.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

yessenie m.
01/2017
5.0
Steve is the guy for you if you need someone. he was professional, prompt and explained the process along the way. I was relieved and glad he made sure his customers were happy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane N.
01/2017
4.0
The techs were great. Arriving on time and calling 30 minutes before was very helpful. Jeff and TJ were very friendly explaining clearly verything they were doing. The only problem was someone in the company did not place the camera back on the truck as expected. So the techs did not have what they needed to complete the job. The customer service representatives spoke with when I called, April, was extremely helpful and compassionate to my financial situation and offered alternative programs. I would recommend them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Danny M.
04/2016
5.0
Customer service was courteous prompt professional and Job well done!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

garry t.
11/2015
5.0
Great job from start to finish for emergency well water pump replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Marie F.
09/2015
5.0
very happy with the service I received from making an appointment to the finished service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$470

Patricia H.
08/2015
4.5
Very prompt and professional. Really appreciated returned calls. Contacting their office was also very professional and pleasant.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

ellen c.
07/2015
4.0
since it was an emergency I had no choice, but job was shockingly overpriced.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

george h.
07/2015
4.5
2 men, fixed many other pipe problems

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

580 Lake Road, Andover, CT 06232

http://www.benfranklinplumbersct.com/

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
8:00 AM - 8:00 PM

Licensing

Licensed*

Trade License Number
HIC.0620687
Trade License Locale
CT
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

well,
home remodeling contractor,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Sunday: 8:00 AM - 8:00 PM

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard
Yes, Benjamin Franklin Plumbing offers free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.

Contact information

580 Lake Road, Andover, CT 06232

http://www.benfranklinplumbersct.com/

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
8:00 AM - 8:00 PM