Benjamin Franklin Plumbing

well, home remodeling contractor, water softener installer,

About us

Top notch plumbers, friendly staff, the best equipment, real customer care...And the Benjamin Franklin Plumbing Punctual Promise: IF THERE'S ANY DELAY, IT'S YOU WE PAY! If we are late for your appointment, we'll pay you $5 per minute! ($300 maximum) We specialize in well pump repair and replacement, drain clearing and cleaning, sinks, disposals, faucets, toilets, water heaters and just about every other type of residential plumbing repairs and replacements. "Our primary concern is the health, safety and well being of our customers"

Business highlights

33 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.2136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
22%
3
7%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
3.7
responsiveness
4.4
Showing 101-125 of 136 reviews

Karen P.
11/2010
4.0
Responded quickly and fixed the problem in a timely fashion. Very professional service. The only reason I didn't rate them 5 stars is because they seemed a bit pricy.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Rob M.
10/2010
5.0
Great work. Very knowledgeable. Friendly service. A bit pricey, but you get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Aimee S.
09/2010
4.0
They were very good about coming on a Saturday for the estimate and the work. I decided to have them install the tiptoe drain and it works very well. I was pleasantly surprised at how fast it was done. I was very disappointed though that the original estimate did not mention a $40 fee that was charged to us on the day of the work as a "standard flat fee" for doing the work. Had I know this, I may have tried to find something else for him to work on while he was there. Good work, but deceptive pricing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Eddie R.
09/2010
3.0
They came almost emedieately, started the job and did it well. The only problem was that the tried to sell me things that I didn't really want. Over all the P! was verry knolgable and did his thing verry well.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Anthony T.
08/2010
5.0
Benjamin Franklin Plumbing was very responsive - arriving within 3 hours after my call for an emergency repair. They fabricated and installed two new shut off valves for my kitchen sink and it was still under $200, which was better than what we were expecting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

timmy t.
12/2009
0.5
Way over priced!

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
1.0


Jeff A.
11/2009
5.0
Very quick, very responsive and the work performed was excellent. I will definitely contact them again for future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheila G.
09/2008
5.0
They were great!! They came out and gave me the estimate and said they could do it that day!!! It was wonderful not to have to take another day off for them to complete the project!! I will use them again when I need plumbing!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jacob K.
08/2008
5.0
A half an hour after signing up on service magic, i recieved a call from Benjamin Franklin Plumbing. They came out the same day ( 2 hours later, no extra charge), resolved the issue and gave me 25 dollars of my next repair. Awesome service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Nadine B.
06/2008
1.0
The initial Consultation was very professional. The Person that came out to measure where the old Pump was located measured wrong. Resulting in more Money for digging(3 Hours) and a huge Hole in my Garden.On the Day the work was done the Guys were late.Then they tried to push us into buying several other things that we don't need (waterless Tank, etc.)wich we declined.Our Budget was $ 4000 . In the End we had to pay over $ 7000.We wouldn't have hired them if they were this pushy at Consultation.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
2.5


BOB L.
01/2008
5.0
They came over to give a price and they then proceeded to do everything I asked. (remove a solar tank and piping, install a new water tank, install a washer/drain box and unclog my drain) all in one day and you wouldn't know they were there

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

580 Lake Road, Andover, CT 06232

http://www.benfranklinplumbersct.com/

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
8:00 AM - 8:00 PM

Licensing

Licensed*

Trade License Number
HIC.0620687
Trade License Locale
CT
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

well,
home remodeling contractor,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Sunday: 8:00 AM - 8:00 PM

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard
Yes, Benjamin Franklin Plumbing offers free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.

Contact information

580 Lake Road, Andover, CT 06232

http://www.benfranklinplumbersct.com/

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
8:00 AM - 8:00 PM