DMD Window & Door

We can't say enough good about this company. We started our project in the fall. We had Lindsay come out to measure and give us a quote. She was very informative and professional. We decided to go with DMD because of the impression made by Lindsey and by the information given to us. They had the perfect solution to our needs. Also, we had several other estimates prior to DMD and we were very leery of those companies. It seemed like the other quotes were sales pitches with little or no concern over our needs. Once we confirmed our order we were given a timeline for the windows to come in and for the installer to be scheduled. The process went just as described to us and the timing was perfect. We had wonderful installers and we felt very comfortable with them in our home. There were some concerns about some of the old windows that had leaked onto the framing of the window and the installers called us to show us instead of just covering up the damage from the old windows. We were able to schedule a repair and make sure that all was good before the window was installed. All windows look and function very well. We are so very please with our decision to work with DMD Windows. I am normally very skeptical about hiring services because I have been taken advantage of before. It takes a lot to impress me and to make me comfortable and confident in a business. I have no reservations in recommending DMD Windows to anyone who needs windows or building services. Thank you Lindsay and all of the installers and staff at DMD!I feel very lucky to have chosen DMD through Angie's List.

We looked at 3 different potential vendors, all of whom were pretty good, but we felt most comfortable with Lindsay and her company

When Bill came out to give the estimate, he listened to my concerns and discussed options for the south facing windows that take a beating from the Colorado sun. He provided information regarding the different types of windows and the pros and the cons about each. He was prompt with providing and estimate and was able flexible with narrow window of dates I was available for the installation. Eric installed the windows and did a great job. He and his helper kept the dust down to a minimum, were always professional and did a fantastic job paying attention to the details. I would recommend them to anyone looking to replace windows. They gave a high quality service for an excellent price.

I am building a wonderful mountain house. Jeff took the time to work with me doing all the take offs from the architectural plans. We discussed all the lines of windows, why some lines should be used in some places, and there was no attempt at up-sale, just honest input. He was great and really knew his products. On top of the take-offs, he worked with me to ensure the correct glazing for a passive solar house. We sat down and discussed the angle of the sun during different seasons, how each window should allow heat or not, etc. On top of the ordering process, when it was time for them to deliver, he took the time to drive the 2.5 hours to come help deliver and ensure I was happy with everything. He has gone above and beyond on all fronts. I will be sure to call DMD when it is time to build the barn. This was my second time using them, the first was windows for a remodel on my current home in Denver. That also went flawless where DMD was involved. Construction is full of problematic contractors. DMD is an oasis in the industry, use them and relax.

All of the work was performed by a single carpenter, Eric, who is extremely professional and highly skilled in all aspects of this project. He began each day's work by laying down dropcloths over the route from our front door to the work site, and vacuumed up before leaving in the evening. I've done some carpentry, and I was impressed by the care Eric took to get it right the first time and with how quickly he got each task done. He also conferred with both of us on how best to resolve several inevitable unexpected hurdles, and we were able to achieve a consensus solution quite nicely. The total project took about 1/2 day longer than the original estimate of 3-4 days, but part of that was Eric's having to design the bay window skeleton using the Impervia windows, for which Pella had not yet developed a boilerplate design. Like Biil, Eric also had a good eye for what would look good and integrate aesthetically with the existing home features. We are delighted with Eric's work and the fact that Bill's final invoice was exactly what he quoted, despite some extra materials and effort not originally anticipated.

We first saw Amerimax windows at one of the home shows. Bill came to our house to measure the windows and discuss installation. It was important to us to replace the windows with a 'new construction style' window with a nailing flange and Bill said that would be no problem. We also requested that exterior trim be replaced around two of the windows and new exterior trim be install around the third window to allow new windows with the flange to be installed. Bill took the time to answer all our questions about the windows and installation. Bill provided the quote in the time frame he promised and the quote was detailed, professional, and easy to understand. We were concerned whether the Amerimax single-hung windows would meet the Douglas county egress window requirements because our existing windows just met the opening requirement and the Amerimax windows have a beefier frame (thus slightly reducing the operating opening). Bill researched the egress requirement and found that the Amerimax windows would meet the egress opening requirement by using the block and tackle mechanism. At that point we ordered the windows. The only slight negative was that we had to initiate contact to get an update on our order status, but Bill responded quickly. We worked with Bill to coordinate the installation date and Bill was flexible and able to adjust the date to meet our needs. Our installer, Eric, was fantastic. Before he started, he explained a couple of options on how he could install and seal the windows and got our input to make sure we would be happy. He put down a tarp to protect our carpet. Eric did a very professional job installing the windows. He cleaned up when he was done, and the windows look great! We are very happy with the windows and the overall result.

My sincere apology to DMD Window & Door by DMD BUILDERS for a review I posted briefly last week in which I miscommunicated that the quote I received did not include the Angie's List discount. Prior to posting my review, I had not examined the quotes closely enough and did not see the last line of print at the bottom of the page that said the quotes did indeed include the discount. I intended no harm or distress but simply made an error. I hope my error can be forgiven.

Bill came to the house and reviewed his company installations and provided contacts. Reviewed with us our wants and needs and budget. Reviewed with us what type and color and level of windows we were looking for. He always tried to match the best of our wants with our needs and our budget. He was truly invested in meeting what we wanted, that stayed within our budget. We were very happy that he was aware of what we could truly afford, with what we needed, and how to bring the two together. He took initial measurements and confirmed what number, style, color and type of windows we were looking for. His lead installer, Eric, can walk on water. He confirmed all that Bill had covered, and the guy went to work. Eric cleans up after himself at the end of every day. Not once was anything left messy. He is a professional and a true craftsman. Our hopes and expectations were met, and left in the dust. We are so happy and impressed with the level of sales, installation and support we received. This is a small company, and the payoff is that you are able to work with each individual and know that you are important to them. I would recommend this company in a heartbeat to anyone who is looking for window replacement/installation. A truly professional company.

We purchased a home with nearly all broken windows and doors - it was a very big project! From the beginning DMD was absolutely committed to working with us. They provided timely quotes, worked to get the price down without compromising on quality, and were always updating us on order status and delivery dates etc... The crew that arrived to install the windows was very quick and professional. DMD even contracted out part of our project to a masonry worker, who was absolutely amazing. (We turned a sliding glass door opening into a window and the exterior needed to be bricked - the brick matches perfectly!) That was included in the original bid and made our lives a lot easier. They also had to build a new oak casing for our bay window which turned out absolutely beautiful. Truly, they didn't leave out a single detail. We went with Andersen windows and sliding doors and they are all very nice. I would happily recommend DMD again. We mostly worked with Jeff and he was great about promptly returning phone calls and getting us the information we needed quickly. I'm trying to be honest and think if there are any negatives.... I guess windows are really expensive! But that's true no matter who you go with.

When I called DMD to explain what I needed, Bill actually steered me away from his company. First, he explained where I could get a storm door for cheaper than he could provide one. Then he realized that I was actually needing glass replacement rather than window (frame and all) replacement and directed me to the correct contact. I appreciated his ethics. He was very informative and helpful. When it is time to replace our windows I have every intention of contacting DMD first.

I had a very complicated job due to the nature of my home. I own a condo within a historic Victorian home in Boulder that was constructed in 1890. Because the home is a Boulder Historic Landmark, the design criteria and regulations required for any alterations to the exterior of the building, including windows, are strict. After going through an extremely arduous process of being approved to replace 6 windows in my condo, Jeff and team worked with me to design my historically accurate windows from the Pella Architectural series. Once we were finally able to order the windows (due to additional complications with the City), the custom built all-wood windows arrived in just 3 weeks. Installation was handled professionally and extremely well done, especially in light of the 16 inch thick stone exterior walls and garden level installation of 4 of the 6 windows. High quality workmanship and beautiful windows. Would recommend (and have already) DMD Builders to others.

Jeff of DMD provided a very competitive bid (we secured 4 bids) and impressed us with his knowledge and presence during the bidding process. We were very pleased with the installation and particularly impressed with Jeff's diligence in handling a warranty matter with the window provider. We were not invoiced for the windows (which functioned fine in spite of the minor defect) until they had been replaced. To be honest, the defect was so minor that we probably would not have noticed it, at least for a while. Jeff's installer noticed it, reported it, and Jeff vigorously followed up. We are impressed! This is the kind of service that brings people back and supports strong recommendations for future custom.We

We had Jeff with DMD replace two of our french doors with sliding doors in November of 2010 and a replacement window on March 7, 2012 in our sitting room. We found Jeff at the Spring Home and Gardening show in 2010. We had several estimates, and we found DMD to have the best pricing for the value. He actually met me at a Marvin store so we could see the actual product before we purchased instead of a sample. Jeff had the most professionalism and appeared to really care about his customers and product. He also searched for the best product for our price range. When it was time to replace our sitting room window, we did not hesitate to use DMB again. The installers arrived at the exact time and were quick, courteous and immaculate. We highly recommend DMB to anyone that is looking for the best value, courtesy and great dcustomer service.

My wife and I have used this company to replace windows at our present house and at our previous house. The carpenters are absolutely first class! They make very little mess and clear up all mess that they do make. They are amazingly quick and leave the job in great condition ready for the painters who do the staining and varnishing. Typically, they show up the day after the windows have been fitted. I really have nothing but praise for the company owner and his contractors and would recommend them to anyone.

I first started with this company through an Angie's list deal and have been very pleased with the result. My kitchen is now warm and the windows are easy to clean. A huge improvement.

Overall, it went excellent. The workers were very reliable and professional. They did a really good job. They were thorough and the quality was excellent. We will use them again in the future.

The actual work performed (replacement of windows) was great. The crew was polite and took great care in our home and with our furnishings. A trim piece was installed which prevented re-installation of blinds after the job impossible however they returned the next day and adjusted this to our complete satisfaction. The manager Jeff, was absolutely maddening. He must be the owners relative. Extremely polite but completely disorganized and poor communication skills. When someone continually has to apologize its an issue. Again the work was great and the crew was great but the administrative componenet was really aggravating. Rebuttal to Provider Response: Jeff McFarlanes response merely serves to validate our previous rating secondary to its inaccuracy and his failure to address the real issue which is lack of organization and communication with his customer. Please find valid points below. 1. Regarding the issue of address. Please refer to our email dated August 9 @ 9:44pm wherein you are asked to meet us at the correct address. We can only assume that this was ignored or lost and you located our previous address via directory assistance. Your error not ours. 2. Yes we did change the scope of the job. These changes did not involve materials which you purchased only additional labor time therefore your only loss was additional profit. We cannot be held responsible for your failure to charge for change orders. 3. We were not unhappy with the window trim and refinishing thereof. We indicated that this portion of the job was satisfactory and in fact one of the items we found worth mentioning. Please read our original comment again more carefully. 4. We were not unhappy with the crew, they took care to avoid damage and soil. Further they were polite and prompt. Again, please read our original comment more carefully. 5. Jeff was in fact late the day of installation. More accurately, we discovered that he was sitting in the parking lot in his truck drinking coffee and had lost track of time. When we called to inquire re. his whereabouts and arrival time he apologized and walked to our front door. A flight was missed as a result of waiting for Jeff to "arrive". 6. Jeff was instructed to process payment for the initial deposit as well as the remaining balance on our credit card. Jeff claims late payment secondary to our negligence or delinquency yet he had our card and permission on file. By his own admission Jeff waited several weeks to follow up. 7. Point of information: It took 38 emails with Jeff to complete our transaction, including 11 in which we repeated previous requests for information and documentation including warranty paperwork. 8. It is in poor form to address a customers concerns in the manner shown herein. It is interesting to know that you feel a customer is a "weight lifted from your chest". It may interest DMD to know that we contracted with Lowes to perform the remainder of our window job. 7 windows and 2 sliding glass doors. Lowes performed the job with 1 phone call, in 1 day and with extraordinary politeness. Perhaps this is the standard to which DMD should aspire.

DMD Builders were courteous, friendly, and professional. They revised their bid 3 times when I kept changing which windows I wanted to replace and the products I wanted, without hesitation or complaints.They also were willing to negotiate over payment methods (I paid 1/3 upfront on a credit card and the final 2/3 with check after completion.) The installation was done well, no complaints there. Looks great. DMD also replaced a door in my garage that needed additional brick work before the old frame could be removed, which DMD offered to do for me on the spot for a reasonable fee.Overall, very happy I chose this company.

This was "part one" of a two part job we're having done (replacing all the windows in our 30-year-old home). It's now been about 1-1/2 months since the install. First of all, it was a pleasure working with Bill over the entire process. He was on-time and no-pressure in the sales call and showed us several different models by two brands (including the Anderson we bought). We went back and forth a bit about how much we could afford to do at one time, and how to price it. Bill was very accommodating about however we wanted to do it and kept adjusting the very detailed contract so we could see how different methods would affect the price. He was timely about communicating. He had his measurer come out to measure all the windows. The install took a total of 2 days, 1 for the windows and another to do all the final sealing and repair work we wanted. In retrospect, we should have had them do the exterior painting of the trim around the windows too. We were trying to save money but doing 2nd story exterior window trim is a major hassle! The install was done VERY cleanly with just some dirty fingerprints on the walls around a window or two. It was fast and low-stress. Right before the install date, Bill had a death in the family and despite this he made sure everything got taken care of and done on time. The only thing that slowed down was him billing us for the work! The quality of the install was excellent. I was able to get a close look at the exterior as well as the interior and it seems "tight" and complete. We were worried about damage during the process (e.g., to the walls, etc.) but it all looks super. The sills are well done, and the drywall repair was adequate: good but not incredible: we've had a master drywall guy in our house who is like an artist in matching textures perfectly, etc. so we have an extremely high benchmark for this now. We are looking forward to having Bill and his crew come back for a second round (hopefully this spring) and will report back on how the second phase goes. For that, we'll have them do the touch up painting and exterior trim painting this time!

I was very happy with DMD and Jeff McFarlane from first contact. He kept working to find time that would work for us both. The installation went very well and my wife said that the installation guys were professional and good-natured. We had one problem, a bend handle in one of the windows. We called Jeff about it and he came out and replaced it right away. The defect was clearly from shipping, not the installation process. We have already recommended DMD to friends who are very pleased. The house now seems quieter and better insulated.

They installed the doors fine. Although the lock on one door does stick a little. I didn't price shop at all because I was hooked in on the big deal. The frustration came in when I made a payment with my credit card for the remainder of my bill. I gave Jeff, my contact guy, my credit card info, then two weeks later they decided to run it - TWICE! I promptly called them to get my credit card credited back. And they not so promptly returned my call a week later. Then once they finally got back to me, it took another WEEK to credit me back. DON'T go with DMD unless you enjoy being frustrated.

My first contact with Mr. McFarlane was quite pleasant. I felt he was very professional and responsive. There is always the possibility that there is something unfortunate occuring in his personal life at the moment or similar - something unintentionally stopping him from providing good service. I would recommend that if you contact DMD for an estimate you ask that it be provided on the spot. I don't know what the problem was, but I wish he would have told me there was one. I think back to August when I cancelled the estimation appointment as I wasn't ready to move forward. If he wasn't ready to move forward with providing an estimate I only wish he would have extended me the same courtesy and saved me a week of waiting before giving up. Perhaps he felt the job too small for his business. Again, I just wish he would have let me know. Overall: A for initial efforts. F for execution. Therefore, D - final.

They were very nice and very cooperative. We didn't end up using them because it was too expensive. They were more than willing to work with us. They were awesome. I'd love to be able to afford for a power window but I can't because for a house we don't use every day. We had lots of estimates done and they were by fault the most professional. They had least pressure and more than willing to work with me. I think they do a really nice job. They were good in all their efforts they put in for the estimate and the time they spent with me. They answered all my questions. We would use them if we are able to have more money.

The installation process was seamless. The installers were very professional. the work was done cleanly and efficiently. A few days later the painter arrived to paint the door. He, also, did a great job. He stained the wood on the doors to match the wood trim in the kitchen.

Very fast, very professional. The crews showed up on-time and performed high quality work. Very responsive and attentive to customer needs and open to feedback. They perform on-time, communicate well and do first-rate work.