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PBS Heating & Air

Heating and Air Conditioning, Water Heaters

About us

In Pagosa Springs since 1995, PBS Heating & Air is a full service heating and air conditioning company. Our primary mission is repair and maintenance. If your system is not working we can help. We answer the phone whenever possible although we are occasionally out of cell range...when that happens please leave us a text us at 970-946-5535 and we will get back to you as soon as we can. But, we also install and replace so... Our traditional forced air product for heating and cooling is American Standard and we believe that it is the best. We offer Weil-McLane boilers for our traditional hydronic heating systems. Our specialty, though, is geothermal heating and cooling...we are the exclusive provider of WaterFurnace geothermal heat pumps. Geo systems are the most energy efficient way to heat and cool in existence with effective efficiencies that can exceed 400% Geo systems work EVERYWHERE from Alaska to Florida...you do not need to be near the hot springs.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

REPAIR of heating and cooling systems. 24 hours a day...every day of the year. We answer the phone.

Services we don't offer

We do not do duct cleaning. In most cases duct cleaning is not necessary...a good air filter is much more effective.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.085 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 51-75 of 85 reviews

Tom S.
08/2018
1.0
heating & air conditioning/hvac
  + -1 more
Never responded
Description of Work: Replace control valve on water heater

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Dennis B.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went great.
Description of Work: Gordon came out the same day we called. He did some trouble shooting and helped with putting our heating system back on. Didn't charge for his service, which is a rare but appreciated gesture. His rationale was that he didn't do much, but for us he did a great service with a positive and knowledgable skill set. Nice to know there are such men with integrity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

gordon B.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
efficient andprofessional
Description of Work: replace thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kerry R.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Lost heat at our Pagosa home in January. PBS responded very quickly |and fixed the problem at a fair price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara B.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Quick response, very helpful, friendly, reasonable prices. Knows what he is doing!
Rating CategoryRating out of 5
Yes, I recommend this pro

Rick R.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Sue A.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt P.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very nice guy.
Description of Work: After I had tried to light the pilot on my heater.I thought this was going to be a major. Gordon got my pilot lit and charged me a fair price for a service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Phoebe K.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Every step was completed quickly and expertly.
Description of Work: PBS repaired the heating units in our 2 homes in Pagosa Springs, CO. One of the units was several miles out of town (a cabin) and had excessive electric heating bills. The problem was identified and repaired. Our home in town was very, very noisy. The problem was identified and repaired. I will definitely call PBS for repairs or a new installation when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Marta B.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
My heater quit working (2 nights) and it was cold! It was determined the issue was one of two things. I was not pressured to make a decision. I was given the facts clear and precise so I could make a decision. I chose replacing the thermostat. If that wasn't going to work they were going to credit me what was spent on the thermostat towards the second choice and ndash; that was not something I would of expected! They replaced the thermostat while they were here and ndash; a part they always carry. The heater worked perfectly after that and it is still working just fine! Yea!
Description of Work: replaed thermostat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Harry K.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
On the first recent call he got the furnace cleaned and discovered the part that needed replacement. It had to be ordered. Second call was two days later and the work was completed. I am always please with the service from PBS Heating and Gordon.
Description of Work: PBS installed the heating system in my new house 12 years ago. One service call years ago was for warranty work and a general cleaning. Service was prompt and courteous. I recently noticed the system wasn't working as usual and had Gordon out to clean and repair. He discovered a part that was at 90% of its life and it was acting up, so we replaced it. There are few folks I trust implicitly, but Gordon is one that I do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Jim S.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
Gordon was very effecient. The job didn't take more than half an hour.
Description of Work: Gordon, installed a pump that takes the water from our AC into our sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Don F.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
I called PBS and they came out the next day and thoroughly checked out the issue. Thanks, Gordon for your quick response and professional service.
Description of Work: We had a home inspection done prior to the sale of our house that turned up a problem in the furnace that needed attention.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Erica W.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
It went very well, as always, with Gordon. We called him and explained we wanted the unit upgraded ASAP, because of the heat and smoke here. He was respectful of our costs and time line. Within a week, we had the AC up and running within a week! Gordon always suggests a range of prices on his work. Gordon is ALWAYS available for service.
Description of Work: We installed a new compressor to add AC to our home. Our unit was prepared for AC by Gordon when we build our home many years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Robert G.
06/2012
2.0
heating & air conditioning/hvac
  + -1 more
Gordon is a nice man but has HORRIBLE business etiquette. Will promise you the world and talks a great story but I have been stung TWICE and this is it. Will never use him again.
Description of Work: General HVAC services

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$1,000

Response from PBS Heating & Air
We have no record of this person (name withheld) in either our service calendar or in our accounting records. To the best of our knowledge we have never been contacted by this person. This person has not provided a physical address. This person is not listed in the local phone book. This person claims to have had "no" service performed on April 1st, 2012 (April Fool's Day) for which he was charged $1000. We can only conclude that this is a fraudulent and malicious review. We invite this person to contact us in person and we look forward to speaking with them.

Mary Ann D.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Gordon did an excellent job in a timely manner. He kept us informed of his schedule along the way. The project took approximately two days.
Description of Work: Gordon installed a minisplit air conditioner in our bedroom. His cost estimate was exact, his work was perfect and the job was completed quickly with no fuss, no mess. We now have a cool bedroom! Perfect for someone needing to retrofit a nonair conditioned space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Richard E. M.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Gordon is a professional in every sense of the word. Extremely knowledgeable, punctual, neat and clean, and courteous.
Description of Work: Installed a new HVAC unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

debbie M.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
superior work great job
Description of Work: He replaced the blower motor and motor mount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Brigitte F.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
Gordon, the man I spoke with have me a time frame of about an hour and a half from the time of my initial call to look at my furnace. When he arrived, he quickly assessed what was wrong, and he came back the next day with the appropriate part and fixed my furnace! I really appreciated the face that he the time, on a holiday no less, to travel an hour and a half to look at and fix my furnace for me! He's done work for me before and is extremely reliable and knowledgable about what he's doing.
Description of Work: Last week, on Valentines Day, my heat stopped working. I called him that night and it seemed like he was on a family outing at the time in Creede, Co.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$492.5

Virgil T.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
Overall, very good. I recommend highly.
Description of Work: PBS installed our furnace approximately 15 years ago. All work was good. Over the course of 15 years, PBS has been called for service work. Again, always prompt with a solution to the problem. The last service call on 2-8-12, PBS did not charge for their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
The whole experience went very well. Very professional, timely and friendly.
Description of Work: I called PBS heating one at 8:00 in the morning when the outside temp was below zero, and our geothermal system had stopped working. He came right over and discovered we needed a new part. He was able to contact the company and have the part shipped over night. We now have heat again and everything was covered under the warrantee. :-) Highly recommed PBS heating, and I will not use anyone else. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda G.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
Gordon did a very thorough inspection, cleaning and minor part replacement for our heating system. His price was reasonable and he was both personal and professional. We will certainly call him again.
Description of Work: Inspection and service of our forced air heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Dianne & Bruce S.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
We have been dealing with Gordon exclusively since moving here in 2002. He installed and serviced the furnace in our previous house and we had him install the furnace in our present home which he services exclusively. We have been very satisfied with his work, demeanor, and professionalism and would recommend him without hesitation.
Description of Work: Gordon came today to perform our yearly furnace maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

David L.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Gordon was very knowledgeable and professional. Will call him for any heating issues in the future and recommend him to associates and friends.
Description of Work: Troubleshoot and repair gas furnace blower problems. Quickly and effectively diagnosed issue with gas furnace blower that was not functioning. Identified the problem as a circuity board problem and not the blower unit. Ordered the new part and repaired my gas furnace within 24 hours of receiving the part. He performed other checks of my furnace to ensure proper operation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

Ramon W.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Gordon McIver with PBS Heating and Air of Pagosa Springs, CO responded immediately to us when we called with a huge problem. He was punctual, extremely knowledgable, efficient and very dependable. He also took the time to explain every- thing to us.
Description of Work: Four service hours in which he replaced all air vents, pressure/temp gauge, condensate pump and several pump flanges. Gordon McIver took an improperly installed in-floor heating furnance and readapted it correctly--and cleaned up many leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Contact information

2105 Eagle Drive Ste A, Pagosa Springs, CO 81147

http://www.pagosaheat.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

PBS Heating & Air is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

PBS Heating & Air accepts the following forms of payment: Check,MasterCard,Visa
Yes, PBS Heating & Air offers free project estimates.
Yes, PBS Heating & Air offers eco-friendly accreditations.
No, PBS Heating & Air does not offer a senior discount.
Yes, PBS Heating & Air offers emergency services.
Yes, PBS Heating & Air offers warranties.
PBS Heating & Air offers the following services: REPAIR of heating and cooling systems. 24 hours a day...every day of the year. We answer the phone.
We do not do duct cleaning. In most cases duct cleaning is not necessary...a good air filter is much more effective.

Contact information

2105 Eagle Drive Ste A, Pagosa Springs, CO 81147

http://www.pagosaheat.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day