We are the leaders in Grout and Tile restoration and repair serving El Paso County since 2007. Utilizing the latest technology and products we seek to maintain the highest standards of service and professionalism in our industry. The Grout Medic specializes in performing services on your existing grout and tile surfaces. Each Grout Medic technician is trained to evaluate your needs, and prescribe and perform the procedures for you in a professional and courteous manner while exceeding your expectations. At The Grout Medic, we can perform all of our services in both the residential and commercial environment. Each individual job we complete is designed to bring your grout and tile back to life, protect it for years to come and add value to your home.
Business highlights
18 years of trusted experience
Services we offer
We offer a multitude of services including grout cleaning, sealing, color sealing, recaulking, regrouting, water damage repair and even tile repair. We use state of the art technology and products for both commercial and residential applications. Our professionals are fully trained, insured and dedicated to bringing your grout and tile back to life.
Services we don't offer
We do not do new tile installation or remodel, exterior tile, satillo tile, carpet cleaning, drywall repair, wood trim repair, plumbing repair. We are tile restoration specialists. WE do not "learn" on your home.
Description of Work: They regrouted and recalked one shower and then cleaned and recalked another shower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$459
Richard G.
04/2015
5.0
ceramic tile
 + -1 more
unknown
Description of Work: Steve removed the old grout on the kitchen countertop and regrouted the counters. We are very please with the work that he did and have given his name to two of our friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Janis B.
03/2015
5.0
ceramic tile
 + -1 more
unknown
Description of Work: Fixed broken tile and regrouted and cleaned large shower stall. Came over and gave us estimate and returned and did the work, which was done in an excellent manner, then returned a few days later to seal the grout. All work was done in a professional manner and the result was excellent. We wouldn't hesitate to use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Gary T.
02/2015
5.0
ceramic tile
 + -1 more
unknown
Description of Work: They did some caulking around kitchen and in both bathrooms. They did arrive over 30 min late for job without calling and there was some stray caulk messes that needed to be cleaned up afterwards. Overall, however, the work was excellent as was their professionalism.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$95
Brian J.
10/2014
5.0
ceramic tile
 + -1 more
unknown
Description of Work: Steve removed and replaced tile in several locations in my kitchen. He was very punctual and professional. He is very knowledgeable and has a great work ethic. We ran into some unforeseen problems with the floor which he handled without issue. I would highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Kevin S.
06/2014
5.0
ceramic tile
 + -1 more
Great guy, great work.
Description of Work: Steve did a great job re-grouting my kitchen counter. Looks much better! I'm eager to see how it holds up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$0.01
Ann H C.
06/2014
5.0
ceramic tile
 + -1 more
unknown
Description of Work: Provided an on the site evaluation of a tile floor repair project which turned out to be a more involved project than he handles with foundation repair.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ed W.
06/2014
5.0
ceramic tile
 + -1 more
unknown
Description of Work: Cleaned the kitchen grout and sealed it. Recaulked the bathtub. They did extra work at no charge. Very professional. I will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from The Grout Medic - El Paso County
It was a pleasure to serve you. Thank you for your business. Steve
Sheila M.
01/2014
5.0
ceramic tile
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Joseph T.
01/2014
5.0
ceramic tile
 + -1 more
.
Description of Work: Re grout shower
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Rex S.
05/2013
5.0
ceramic tile
 + -1 more
unknown
Description of Work: I talked to the lady in the office and while they could not help me, she was very helpful with her advice.
Rating Category
Rating out of 5
Yes, I recommend this pro
H. Lewis C.
12/2011
5.0
ceramic tile
 + -1 more
I told most of the story above. We thought all the work that was performed was very professional and better than we expected. We have no "don'ts."
Description of Work: We had broken tiles, and mildew in the master bathroom. He removed to old grout in the bathroom. Let it dry out and then regrouted it and it matched the color of the old remaining grout. A great job. The Grout Medic also replaced tow broken tiles in our floors. They were broken due to voids underneath. He filled the voids and replaced the tiles. We also had him clean all of our flooring tiles. Our house was 10 years and needed cleaning. They now look new.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Donald R.
09/2011
5.0
ceramic tile
 + -1 more
The Grout Medic came out, diagnosed the problem, and provided an estimate that I considered very reasonable. He was careful when he removed tiles so that they could be reused. He fixed some areas where the tile had sunken which was causing pooling of water. When he was done you could not tell which areas had been worked on. He did a great job. He also recommended that I run a fan after I shower to prevent the buildup of mildew.
Description of Work: I called the Grout Medic because my tile shower was leaking. There were areas of the shower where the grout was coming out and some sunken areas. He removed the tile in problem areas, fixed the area under the tile, reset the tiles and regrouted. He also caulked between the tile and the drain to prevent leaks in that area.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Sherrie M.
07/2011
5.0
bathtub refinishing, ceramic tile
 + 0 more
It went fine.
Description of Work: Steve did some caulking in 2 bathrooms, and cleaned and sealed our shower stone tiles. He did some re-caulking in our basement shower. He also did re-grouting on our entryway tile, cleaned, and stained the grout. Steve did a nice job. We had problems with the colored caulk cracking. He came back and fixed it at no charge to us. It cracked again and I did have a hard time getting something scheduled. It took several calls. He came by again at no charge to us to re-caulk again.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Steve W.
05/2011
5.0
bathtub refinishing, ceramic tile
 + 0 more
Steve from The Grout Medic had come to our house and given us an estimate of $445 to re-grout and re-caulk the shower in our master bathroom. We had a mold problem. We decided to hire him. He, and his assistant, Gary promptly showed up at 7:00 a.m. on the day of the appointment. They took off their shoes before they came into the house. In the bathroom, Gary laid down sheets to cover the floor. I asked Steve how long it would take. He said that he thought that Gary would be done by 12:00 p.m. Steve then left to go to another job. Gary then went to work. During the job, he discovered that water had previously gotten under a row of my tiles. He removed the damaged tiles, dried the area, and then re-glued them in place. Because of this additional problem, and the size of our shower, Gary did not finish until 3:00 p.m. He was a hard worker. Once the job was done, Steve showed up and I paid him. I have him a coupon for $50 which he honored. Also, he did not charge me anything extra for the tiles that had been repaired. Steve and Gary were extremely professional and I would clearly hire The Grout Medic again to repair any grout problem that I have in the future.
Description of Work: I hired The Grout Medic to repair the grout in my master bathroom shower. I was developing some mold in the shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Monika W.
10/2010
5.0
ceramic tile, drywall
 + 0 more
He did a great job. He was confident that he could use the old tile (unlike some other contractors), and he took the time to make sure this was done correctly. He was very knowledgeable about grout and tile repair, as this is all that his company does. They also had a coupon, so I saved $50. It was a good experience -- I would recommend them to others.
Description of Work: The drywall in a section of my shower had rotted, and some of the tile was loose. Steve removed the tile, put in cement board, cleaned off my previous tile, and put it back good as new. He also re-grouted where the tile meets the tub.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Bathtub Restoration,
Marble and Granite,
Drywall,
Water & Smoke Damage
FAQ
The Grout Medic - El Paso County is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
The Grout Medic - El Paso County accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, The Grout Medic - El Paso County offers free project estimates.
Yes, The Grout Medic - El Paso County offers eco-friendly accreditations.
Yes, The Grout Medic - El Paso County offers a 10% senior discount.
No, The Grout Medic - El Paso County does not offer emergency services.
Yes, The Grout Medic - El Paso County offers warranties.
The Grout Medic - El Paso County offers the following services: We offer a multitude of services including grout cleaning, sealing, color sealing, recaulking, regrouting, water damage repair and even tile repair. We use state of the art technology and products for both commercial and residential applications. Our professionals are fully trained, insured and dedicated to bringing your grout and tile back to life.
We do not do new tile installation or remodel, exterior tile, satillo tile, carpet cleaning, drywall repair, wood trim repair, plumbing repair. We are tile restoration specialists. WE do not "learn" on your home.