Naturescapes LLC

No feed back, no call back...

They beautiful job. I was very pleased with the competency of their work.

I thought that he would get back to me but I was surprised that he didn't. I didn't have to wait around because I had a deadline. He was on time the first time he met me.

It was Mike's responsiveness and professionalism that led us to hire Naturescapes to transform our new construction, bare dirt, back yard into a place we look forward to spending time. But it was his work that causes me to write this review. Mike's crew are sincere, kind, and hard working; it was a treat to come home each evening to see the progress and we were only disapointed on the days it snowed and they couldn't work!

I am late in writing this, as I wanted our anger to subside. Mixed results to say the least, and I am being positive about that. First, the good. The patio was sub contracted to Edge Concrete and they did a magnificent job with design and the result would be an and quot;Aand quot; The pergola was done fairly well. He did install one post that was defective and we made him dig it up and replace it. During the initial installation, they cut the cable line, because they didn't call the city to put out flags where the lines were. I would give the pergola a and quot;B+and quot;, as we are pretty happy with the end result. These two items were probably the most costly elements of the job. He did an OK job on the walkways, not great by any means. As to the raised gardens, a and quot;Cand quot;. He did not put quality dirt - as was described to us during the bid - in the gardens. The metal sides sagged and he had to come out and put up some wood beams to help prop it up. The wood finish is already wearing and we will have to sand it down and re-stain two years later. As to the irrigation, an and quot;Fand quot;. The irrigation in the garden beds did not work as we needed at all, so we had to water by hand the rest of the summer- he also did not really do what we asked him to do with the sprinkler system in the front or back yard. We ended up having to bring out a professional sprinkler company in 2012, and we paid them $2,500 to fix all the irrigation- including the beds - everything - the way we wanted it. As to customer service and professionalism, an and quot;Fand quot;. Mike was never around supervising his rag tag staff, he was always out drumming up more business and working on bigger jobs. He kept promising work would be done and there were delays, his staff was on other jobs, etc. It took 6 weeks to do a 2 week job max, and he did not give his men the tools they needed, so there was a lot of physical labor involved, rather than the right equipment to speed the job. A lot of work had to be re-done and it was clear his men when they did work on our property on any given day, did not have the right instructions to complete what we wanted, so we ended up supervising them. His staff were not trained folks, one was on DUI probation, another we think was a drug user (we can not prove, he spent long time in our bathrooms, but Mike said he had had a drug problem). They left a part of our fence to be blown down by the wind, so they turned it into a and quot;gateand quot; (lucky us!) There is much more, but why go on? All I can say is we drank a toast the day they and quot;finishedand quot;, such as it was and were off our property. Giving this firm a and quot;Cand quot; for the work they did is generous, but a large part of that is the excellent concrete work by Edge. Can not and do not recommend Naturescapes.

Came promptly for the estimate and to do the work, worked quickly and got it done right away. Especially appreciated the advice and adjustments on the sprinkler heads.

Mike did an excellent job! Was on time, professional, solved the problem quickly.

They were very good about communicating and being responsive. Their crews showed up and worked all day long to finish the project quickly. It turned out great and I would definitely hire them again!

I wanted to make sure the pavers would work with the brick on the house, so Mike got several different samples for me ahead of time. Once I selected the paver style, we scheduled the work. We discovered that the old sidewalk had no prep work done at all. Naturescapes crew dug the prep area deep enough so that the actual pavers are on 9and quot; of roadbed. This was applied in layers and rolled (to compact it) before the next layer was put down. There are metal guides along each side which also stabilize the new walkway. Because of the precision prep work done, the new walkway drains away from the house and into border flower beds. The new walkway is beautiful and provides a welcoming entrance to my home. Everyone was prompt and they put in full work days. Crew was professional, courteous and pleasant to have around. The project did take a couple of days longer than was expected, but it was worth the trade off to see it done right. It's obvious that these guys like their work. They are knowledgeable and love talking landscaping, even giving me some tips on my existing plants and other possibilities. I have other work that needs to be done and will call Naturescapes when I am ready.

Mike scheduled an appointment to put in a and quot;naturaland quot; river landscape in our backyard. We discussed the overall look and feel of our entire landscape for now and for future work. He made a diagram and spec'd out what would be needed. We started our landscaping changes last year with 4 beautiful trees. This year we wanted a natural looking riverbed on our left side in our backyard. Whenever it rains, it gets incredibly wet on the left, and therefore our reasoning why a natural riverbed would be good. They arrived on time and did an exceptional job in terrible heat. and quot;Jeremyand quot; designed the river bed, and they put in large rocks and smaller rocks. It looks just like a natural river bed, not fake like you seem on some people's properties. Professional, exceptional quality.

Mike was knowledgeable and very courteous. I told Mike over the phone what was wrong and he gave me a time frame, which he met, and a cost estimate, which he also met, before he had even seen the problem. The price was very reasonable and you could tell that Mike cared about the quality of work that he did. I would have no problem hiring Mike again for any of my landscaping needs in the future.

The work went very well. The work crew arrived on schedule. They put in a good day's work every day they were here. They found previously unknown problems with our irrigation system and corrected them. They fixed leaks and corrected the sprinklers. Our brown-grass areas disappeared rather quickly. We couldn't have been more pleased. The new plants and rock trim were just what we wanted, and everything looked good. Naturescapes was efficient and professional. We will have them back this summer, 2012, for more yard work.

Put in extra effort to get it fixed properly. Communicated pretty well after I asked to leave details in phone messages (not just ask to call back).

Overall it was a smooth, pain free process from start to finish. Mike Bradley was easy to work with as he was always available and on time - he was very adaptive and flexible in finding a way to make the project work at a price I could afford - he was insistent on doing the work the right way even if it cost him extra time and money vs. just getting the job done - he gave great advice and insight on many matters I was not up to par on - his crew were hard workers, friendly, and willing to do extra things for me - the entire crew showed up each day at 7:30 and worked 10+ hours each day - Mike and the crew were attentive to all the little details and nothing was left undone. I was never frustrated with anything and would hire these guys back anytime I needed them.

Mike and his crew: --listened to our needs and concerns; --were patient when another household emergency caused us to put the landscaping on hold for a while; --took functionality into consideration and not just aesthetics; --were polite, courteous, respectful, and friendly; kept us updated on the progress of the project while we were out of town (sent pictures via text); --and most of all they cleaned the work area at the end of each day so that the front of the house was immaculate.

Mowed 3/4 of my flower garden down. I'm not sure why they mowed in this area, because there was a short wrought-iron fence in front of it. I did not want this done.

They've been super! We're really, really happy with their service. I'd certainly recommend them to others.

Naturescapes listed to our original wishes and improved on the design. They suggested plants that are good for this area and worked creatively to source hard-to-find plant materials. They willingly replaced those that our rabbit hordes liked too much. As they worked, they continued to improve on the design given our terrain and existing plantings. The crew was easy to work with, timely in getting the work done, and applied themselves to the work. Naturescapes now maintains our yard and notices things which need attention. They are the best yard service we've ever had. Every interchange is a pleasant one.

They did a thorough job overall. They were easy to work with. And Mike, the manager, was very helpful. For instance he brought to my attention that a pair of plants that I had wanted for the entry, would not be suitable for the full sun, so we went back to the nursery and found a more suitable substitute set of plants. My only downgrade is that he didn't call to tell me when changes to the schedule would be necessary. I am really big on good communications, and will always downgrade anything but the best of communications.

I was very impressed by Mike overall; he was prompt, personable and seemed knowledgeable. But, his prices were reeeeeally high. For instance, his bid to replace our driveway was more than $2000 higher than Swab Concrete's bid. He was three times higher than the one other bid I got for other general landscaping needs, though I will admit that I think the guy who came in so much lower was probably not going to do nearly as thorough a job.

We were very happy with all the drawings provided and the initial quote provided. The draws were very much what we were looking for and the price was very reasonable. We submitted the drawings to our HOA for approval and they were not approved. Our HOA required additional changes be made to the landscape. Naturescape worked directly with our HOA and requoted the project. The required HOA changes doubled the price of the project. Naturescapes offered changing the plans to make the overall project cheaper. However, we had been very pleased with some of the landscape items and felt we would be disappointed with the overall project if they were removed. After the yard area had been demolished Naturescapes let us know that the project could not be completed per the drawings, but the cost would be the same. The next day we were notified that the overall cost would be more, but we still would not have all the plants, rocks etc that had been reflected in the drawings. As we had already more than maxed out our budget for this project' I indicated I was not sure we could continue with the project. Naturescapes indicated they would "eat" the additional costs if need be. We felt Naturescapes was very honest and hardworking. However, we didn't feel the proper prep work was done to ensure the project could be completed as drawn and we ultmately ended up with a result we were dissatisfied with. We did not have any more money to put toward the project nor did we have any interest have more work done at no cost. We had multiple problems with the irrigation modifications made and we were charged additional items at cost instead of zero as indicated.

We are working on a long term master plan from our landscape designer. We found NatureScapes LLC in Angie's List and talked extensively about them implementing the work on our master landscape plan. Mike, the owner, is very personable, informative, professional as well as creative in approaching our design. He was also very flexible on all areas of the project, and we felt we could work with him easily on every facet of the implementation from planning to billing. He put quite a lot of effort in making specific recommendations for plant materials and ground cover (like rocks or mulch for example) which were not spelled out on our master plan. He is very knowledgeable about all the options and was very responsive to all our questions. After just a few days, Mike was able to show us a specific design with lots of pictures of choices which would reflect the actual implementation of our master plan. We started with a small planting area on the first project and based on his team's great work, we decided to proceed to another, much larger, part of the yard. Mike employs a reliable team of laborers who are local to the Fort Collins/Loveland area. This was an important issue to us and we were very pleased with the labor team that worked on the project. We had asked that Mike be on-site for any parts of the project which would entail significant judgement calls and Mike was happy to do so. The entire team was on-time, courteous, and cleaned up every day after their work was complete, even going so far as to use a leaf blower to clean things like mulch scraps from the lawn surrounding the work area, even making sure any impact on the neighbor's lawn was cleaned up at the end of every day. NatureScapes LLC is in the process of putting up a web site, which I hope is soon, so people in our area can good idea of his company's great work. If you can't find them on the web and you are a Facebook user, you can see their work by searching for "Naturescapes LLC" in Facebook. There are quite a few other Naturescapes around the country but by appending the "LLC", you will find Mike's information and past project pictures. I would recommend NatureScapes LLC heartily. We will certainly be continuing with them on the subsequent phases of our master landscape plan.

Mike is a fairly new business owner who works untold hours to try to make it right with all customers. He hit a rough spot last summer where he was short-handed- which caused him to take some time to get back to us, but he was up front about that going in, so we were fine with that. He does top quality work, he communicates with the customer and gives options when the job ends up being more that what was originally thought. He knows his stuff and is as honest as they come. We were quite pleased with the work (it became more involved, through no fault of his own) and are working on an appointment to plan what we want done this spring.

Part of our front lawn had been demolished due to a winter water line break and we needed some professional guidance and labor to install new landscaping. Mike was able to consult with us rather quickly, give us a no-nonsense plan and bid which we liked from the start. He did work with us on tweaking the plans to our liking, and we were able to proceed easily with the project. Although he was not able to begin work for a number of weeks, once he did, he worked quickly and professionally handling many needed details. Once the job was completed, he followed up promptly with a few additions and substitutions and in the end we were thoroughly satisfied with his work. I trusted his horticultural experience and training and his sense of design. Recommend highly.

I'm really happy about the work done and the price I paid for it. Mike is an enthusiastic, energetic and positive new business owner who did everything he could to please his customer. Works hard alongside his guys. Very reasonable pricing. Excellent quality work. I'll be calling him again soon.