Integrous Roofing & Restoration Inc.

Splendidly. I obtained four quotes for my roof & gutter replacement and easily decided on Integrous. Had absolutely no problems from start to finish and David was easy to deal with.

I had met John George of Integrous previously and had been impressed, so called him again when we filed the original insurance claim on September 25. John met personally with the insurance claim adjuster, going up on the roof with him. He spent time talking with us about what would be done, what the insurance adjuster said could be covered and, in general, running point for us on this. John was informative and helpful during the entire process, advising us and going to bat for us with the insurance company. And having his wife send us the docu-sign; much easier. Gabe Gilliland kept us informed as to scheduling. It was nice to meet him, also. Such a young man for such an important job. Juan was friendly and informative, and went above and beyond in installing our new evaporative cooler, even cautious for the safety of its electrical connection. We’re looking forward to having that completed when we’re ready for cooling in the Spring. Due to their diligence about meeting code requirements, John had several conversations with representatives of the city and the insurance adjuster. We ended up having to have the decking under the roof replaced, and a substitute of materials at no additional cost because the originally proposed materials were not suitable for our house. Because the roof was so old, we were not able to use the deductible, so the insurance coverage was "actual cash value" which meant more out-of-pocket expense. John worked very hard to get us all we possibly could in insurance coverage. Due to some delays for negotiations and weather (snow and temperatures), the project was finished in early December. Our house is nice and snug and the roof probably will last longer than we are here to enjoy its safety and comfort. All of the Integrous employees were courteous, friendly, and professional and, I believe, practice the Golden Rule.

Great experience. We first met Keith when he came to look at our roof after another roofer had stopped by and told us that many of our neighbors were getting new roofs. This roofer told us our roof was totaled. We got a second opinion from Integrous Roofing and were told that our roof was actually in good shape and they did not recommend replacing it. For a company that is paid by how many roofs they can replace I was very impressed with their moral compass. Then a year or two later another hail storm came through, our roof was in fact totaled, and we knew we would want to work with Keith and Integrous Roofing. The process was very smooth from working with the insurance company to getting the inspection done. The entire process was straightforward and communication was excellent. At the same time our roof was installed a neighbor was getting their roof installed and Integrous was much better at picking up and collecting debris and trash. I can't recommend them enough.

I hired Integrous Roofing & Restoration to repair roof damage from a severe 2016 hailstorm. They also were able to handle some associated exterior painting and window repairs. Total cost of the job was about $ 11,700. They certainly lived up to their excellent local reputation for high quality work & professionalism, and worked seamlessly with our insurance company. But beyond all that, the one thing that most stood out for me was their absolute insistence on customer satisfaction. Keith Jacob (owner) seemed to make it his mission that no detail was overlooked and that any issues were resolved 100% in favor of the customer. Highly recommended.

Outstanding from start to finish. Stellar service, good communication, outstanding result.

I have used Keith Jacobs with Integrous Roofing twice now and I would commend him to anyone. He is always professional and makes sure the job is done in a timely manner including the clean up. If I had to text or email him with a question he would get back to me with in an hour but most of the time it was immediate. Such a great company!

From initial contact to job completion, Integrous was a pleasure to work with. Honest, straight-forward, upfront about all aspects of the job and contacts along the way. Great communication between myself and sales staff (John), project manager (Gabe) and roofers (Juan lead). Prompt courteous roofers who showed up early and stayed late to complete the job. Excellent cleanup after job finished. Excellent professional job on the reroof itself. They know what they are doing! Would highly recommend !! A+

The group at Integrous are responsive, professional and personable. I highly recommend them.

John George was the Integrous rep I worked with. John was timely, professional and kept me informed of what to expect every step of the way. The roofing crew did an excellent job and my new roof looks great. Lots of roofers out there, but I would suggest calling Integrous first.

Integrous Roofing did a professional job from the first quote to the last nail! There were a number of problems on the job, from having to reslope the roof in a section to fixing problems with penetrations from the remodel. All was done very well and to our complete satisfaction. Job was cleaned up every day and the crew was most courteous. John, our contact, was with us all the way through the process. Excellent!

I could not be happier with the service I received from Integrous Roofing. John George, the sales rep, was communicative, kind, and reliable. He took the time to explain everything to me, met me when was convenient to me, and lead me through the claims process. Honestly, it was the easiest thing ever, and it was because I knew John was on my side and doing everything he could to get me exactly what I needed. The roofers themselves were MIRACLE WORKERS, quite honestly, the hardest working crew I have ever seen in my life. They got here bright and early, and their foreman, Juan, was a delight to work with. He introduced himself, gave me an outline on what to expect that day, and kept me updated with anything that came up. They worked their butts off, until dark, and got the entire job done (the house roof AND the garage roof) all in one day. I'm amazed at their hard work, and would hire them again in a heartbeat, and recommend them to all.

They completed the work quickly and cleaned everything all work areas completely. Great job.

Keith, David, and their team are fantastic! They are very knowledgeable and provide excellent customer service. Our roof looks great, and the work was complete in 1 day, so we could get our house on the market! We will always use Integrous roofing for all of our roofing needs!

Done in a day, every question answered. The crew did put a small chip in the driveway, and some small drag marks from a compressor.

This company replaced my roof five years ago before I had solar panels. They just replaced it again this year after hail damaged the first roof. David is a delight to work with. He coordinated with both insurance and solar companies. He looked into a newly available more hail resistant shingle. I can't recommend this company and their staff highly enough. They are pleasant to work with, the job will be done well and their price is competitive.

John George did an excellent job making arrangements to have my home and sheds re-shingled. The crew completed the project in one day and didn't leave a trace of their presence on my property other than a beautiful roof on both my home and the sheds! I truly appreciate your assistance and guidance through this process and will recommend your company to anyone in need of a new roof!

This company really knows how to navigate the complex world of insurance. They knew more than the insurance company. We have a beautiful new roof that I know will add lots of value to our 25-year-old home.

Excellent! great service and quality. Much better materials and quality installation with beautiful results. Very honest people to work with.

I was very happy with the quality and professionalism of Integrous Roofing. David, our sales representative was punctual, informative and patient in helping us make the right roofing material choices. I would use them again as well as highly recommend them.

I had a number of companies bid on my roof replacement, which had been damaged by hail. Integrous Roofing rose above all the competition. David White, Integrous Roofing's consultant, was not only professional and approachable, he was well aware that due to this being a historical 1888 Queen Anne, I was very concerned not only about a quality job, but also about maintaining the integrity of this landmark property. David was instrumental in helping us choose an asphalt roofing shingle that beautifully replaced our damaged cedar shingles. In addition, he suggested a new product for the tower, since regular shingles were not malleable enough to mold themselves aesthetically around the tower peak. It worked magnificently. Furthermore, he put me in touch with a carpenter that perfectly restored rotting millwork around a few windows as well as with a painting company that suggested colors that transformed our home from a dowdy vestige of the past to a gleaming gem. I am totally delighted with Integrous' efficiency, professionalism and service. David White has earned my highest respect due to his honesty, work ethic, and professionalism.

The project went extremely well. We had 2 layers of roof to be stripped off, solar panels to be dealt with (both electric and hot water), and a sunroom roof that needed to be fixed. The crew was here before sunrise and didn't leave until it was too dark to be on the roof. The job was completed in less than 2 days. Everything was cleaned up after the job was complete. The roof looks great.

Very well. Completed in a timely manner and within budget.

Very well. Completed in a timely manner and within budget.

First of all, I want to say Keith was incredible to work with! When we spoke on the phone the first time, he explained everything that was going to happen, if I called or text him with any questions he got back with me within a few hours at the most. He did a great job on with suggestions about the type and color of the shingles and gutters. He didn't let anything slip through the cracks, if there was a change for any reason he notified me ASAP. I would happily recommend Integrous Roofing to anyone I know. I'm so happy I chose them, thank you Keith!

Done very well, on time, and with high responsiveness from John George on our questions