H2O Drainage Systems

The job looks good.

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We are very pleased with the work performed. Terrill clearly explained the problem and readily accommodated our late request for moving the emitter from the back to the front of the house. He went out of his way to explain what I could do to fix some of the minor leaks in my basement.

They did a good job. They were very careful and explained what they were going to do. I was also happy that they were able to stay in budget.

After several summers of having rain get into my basement during heavy rains, I contacted several contractors to solve this situation. (Note: There had been occurrences of this during the 5 years prior.) Two contractors' solutions would capture water after entry and direct to the sump pump and outside. I contacted H2O Drainage Systems to address the cause of water getting into the basement. Terrill was able to tell me exactly what was happening and how to fix it. He suggested adding additional drainage pipes to the area, capturing the water from the downspouts, and funneling the water to the front (where the water naturally drains to the street). In addition, re-sloping the side and installing solid plastic underneath the dirt/rocks of the slope. Lastly, installing sump pumps into the window wells with outlet into the new drainage pipes. (Note: The latter was not done, by my decision, until it is proven to be required.) I won't know the exact results of this work until spring/summer rain storms resume. Terrill was able to start and finish this project in December. I would highly recommend Terrill to anyone needing help with water drainage problems.

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Terrill came out a few weeks earlier to evaluate the situation and help us find the best solution to our sump pump issue (it was spraying water onto the adjacent wall). We decided to have the job done on 12/15/2012 at about 10:30am. Terrill was running late as he was out getting supplies. Very professionally though, he called and e-mailed me re the delay. Once the job was started and we reevaluated as to where the pipes should come out, (so we don't have hazardous situation with ice build up on the driveway and sidewalk), everything went smoothly. They were done in the amount of time he qouted us. He charged the original price we had agreed on although the work was more extensive. He gave us recommendations re redoing the sump pump pit and gave me a price quote if he were to do the job. Overall it was a very good experience.

Terrill did a great job diagnosing the problem and making a recommendation. He scheduled the work, showed up on time, was polite and helpful, and cleaned up everything afterward. He explained what he did, and why he did it. The next day, we had one of Denver's "gully washer" storms that dropped an inch of rain in a short amount of time. The new pump turned on when it was supposed to and worked flawlessly. We were very pleased with the performance of the pump, as well as Terrill's service.

He arrived on time, got straight to work and was finished in the time he said it would take. There was no mess and he hauled away all related trash. He's a nice guy who knows his trade and takes pride in it which is refreshing in the construction business.

I have some severe drainage problems on the outsifde of my house which caused the basement to flood and we lost all the carpeting, etc. I found H2O on Angie's list and called them in early to mid July, 2012. Terrill (owner) came out during the week of 7/16/12. We agreed to what the scope of work would be. He emailed a proposal and, on 7/24, I wrote him a check for $800 as a deposit. He estimated it would be about 3 weeks until he could get to it. On 8/13, I sent him an email asking for an update and he responded saying they ran into some large roots on another job and that would delay them another week or two. Sometime in the early part of the week of 8/27/12 (two weeks later), I called and left him a voice message that we were becoming impatient as it had already been over 5 weeks and were thinking of canceling. It has been at least a week since I left the voice message and still no phone call from anyone with H2O. Today, 9/4/12, I stopped payment on the check (he hadn't cashed it yet which is the only good thing I can say about this exparience) and sent him an email canceling the job. If someone no longer can or wants to dop the work....fine by me but have the courtesy to vcontact the customer. WORST OF ALL - THIS IS AN ANGIE'S LIST CONTRACTOR. HOW EMBARRASSING FOR HIM AND FOR ANGIE'S LIST.

We hired Terrill because we needed a sump pump expert, not just a plumber. our sump pump was improperly dumping into the sewer system and we wanted to correct it without flooding the neighbors or ourselves. He made suggestions for landscaping improvements to resolve our problem, and designed and new and proper system for our house. Along the way he made several suggestions for ways we could work on the project ourselves and lower the cost. He also pointed out some problems caused by water (concrete cracking, foundation movement) along with potential solutions. Terrill's expertise and dedication are invaluable when dealing with water problems!

Job progressed over two weeks. No heavy equipment was required. Work followed exactly the detailed estimate provided with no surprises. Contractor was very knowledeable concerning drainage problems. He also does home inspections for folks who anticipate buying a home. He understands problems created by other contractors or home builders and how to resolve them. He has an extensive work history along the whole front range and can also spot problems missed by other contractors.

I called Terrill after I noticed lots of standing water in our crawl space. We live in an area notorious for foundation problems caused from expansive soils, so I was very concerned. He was here almost 1 1/2 hours on his first visit (which was free). He was extremely knowledgeable and has a very impressive background relating to all types of drainage and structural problems. He could have told me that we needed much more extensive (and expensive) work done, and I probably would have said yes. He instead said he would recommend installing a french drain, which was much more cost effective.We have had several snows and heavy rains since then, and there has been no water at all in the crawl space. He also built dirt up around the perimeter of the home to allow water to drain away from the foundation (at no additional charge)!! He did many other "little extras" and no additional charge to me. Terrill was very detail oriented, punctual, personable and extremely honest throughout the entire process. This was definitely money very well spent! H20 Drainage is honestly the best company that I have ever had to call for any home repairs or improvements!!

I called the company and they came out within 3 days. The owner, Terrill Weddel, came out, looked at the problems, took pictures, and gave me his recommendations for work. Terrill explained that they would send me a repair plan and if I was interested I should return a signed copy of the plan and a 1/3 cost deposit. In a couple of days I received the plan covering the specifics of the work and detailing the problems on paper and with photos. Once my deposit was received I was called to schedule the work. Terrill showed up when he said he would and completed all of the work I'd contracted. As he proceeded through the job, when I was around, he would explain what he was doing. I feel very confident that I will no longer have any water problems from that section of the foundation area and the yard.

Terrill was extremely thorough from bid through to completion, providing photos of before and after, assessing each issue and making sure that I understood what needed to be done, what was done and what I could expect. I have previously hired someone else to do this work and been charged the same amount, but the work had resulted in a worstening of the situation. Terrill repaired the mistakes made by the prior contractor and - while I've now paid twice for the same work - highlighted what to look for in any future contractor. I was very pleased with the result and would recommend him to anyone looking for a solution to drainage/ water issues. He knows what he is doing - especially with old houses (mine is over 100 years old). I now need it to rain so I can see how it works! He has a lot of experience and seems to work as a small operator (it was him and one other person working on my project) - very personal and very trustworthy.

Terrill was very professional through the entire project. He was on time and called or emailed to keep us informed. He knows his stuff regarding drainage and water issues and is able to explain them well. One of the best things about H2O is that they offer a sweat equity option. We took this option and the price was cut in half. We had to dig the 8 inch trench for the underground pipe. It was definitely worth it to save $1500. We also had to buy the supplies ourselves, but Terrill gave us a list of exactly what we needed to get. He was also very professional when unexpected costs came up regarding the window well, he stuck to the estimate he gave us and took care of the extra cost himself.

After having our crawl space flood for the first time in the 9 years we've lived in our home and not being able to find anyone who could pinpoint the source, we were thrilled to find Terry to help us out. Because he doesn't spend money on advertising, we would never have discovered him had it not been for Angie's List. Other companies we'd talked to only seemed interested in covering up the source problem with a moisture barrier. Terry gave us a more-affordable, step-by-step fix option, while pointing out other drainage solution possibilities we may pursue in the spring. We were pleased he didn't try to up-sell us on things we didn't need, or try to push us to do more extensive and costly upgrades all at once. Since the source of the flooding is still unconfirmed, we found his wait-and-see approach made more sense than the sales pitches we heard from other companies. After giving our property a thorough examination, Terry suggested other little repairs we can do ourself to our driveway and brick work, and even gave us a spare tube of caulk he had in his truck. He also suggested an electrician to power the new sump pump, Brett, who was very helpful, and suggested and installed a dehumidistat, to also help prevent future moisture problems. The electrician offered us extra peace of mind, when he came back to check on the system a couple of weeks after installation, when we thought it might be malfunctioning (though it wasn't).

Excellent. They showed up on time, were meticulous in terms of cleaning up the work area upon completion of the job, were very careful not to interupt anything that was going on in the house at the time, explained everything they were doing and why. The final price was exactly as estimated and there was no attempt whatsoever to try to sell additional products or services. They were very polite and very knowlegeable and the installed system appears to be working efficiently.

They were very punctual and very prompt, and I got the bid quickly. I thought that it was too pricey and didn't move forward. I got other opinions and I didn't even need the work done. They were nice people and seemed very knowledgeable. The quote was for about $1000 and I thought their bid was pricey and I just didn't get the feeling that I even needed to do the project after talking to several other people. It wasn't the greatest of experiences but it wasn't bad either.

Other than having to wait an excessive amount of time for the job to get done, altho I will take some responsibility for the delay, it was a good experience.

During the 24 hrs that Colorado Springs got the record rainfall since 1961, my husband and I were down in our basement when we heard a wierd "splash" from the window. We turned to see a few lizzards swimming in about 3 feet of water that had filled our basement window well. The water was coming in through the window and had been soaking the walls we had just painted, the insulation, the carpets we had just laid. We called a 24 Hour Home Emergency company and waited 2 hours for them to arrive while we bailed the water our in the pouring rain. The company finally showed up and told us they would only be able to dry out the inside of our basement room (not put it back together afterwards) and that nothing could be done to prevent the water from coming in the window. They also wanted to charge us about $3K to do that drying. WOW. Needless say, the rest of that night, between taking turns bailing water, we were ripping up carpet, removing the totally saturated pads underneath, and ripping insulation out of the walls, and setting fans on them. Cost us $20 for the extra fans from WalMart. Sometime in the wee hours of the morning, I got Angie's List and found H2O Drainage Systems. The writeup on the left-hand side of the screen was perfect - it was like someone invented him for us! At 7am (he is not a 24-hour emegency guy, but if you can get through the night, he can save you :D) I called Terrel. He was already at another job, but re-arranged his afternoon to come help us. He got here around noon. It was still raining, and by then we had been working and water-bailing the ever-filling window wells for about 15 hours straight - no sleep for about 34 hrs (we figured out that the water was coming in from the earth below the wells - the water table had risen that high). He could easily have taken us for a ride price-wise in our desperation. Thankfully, he absolutely did not - even gave us a discount. He was extremely professional and kind. He brought everything he needed based on what we had told him over the phone, and installed a kind of pump that he actually invented and has never failed in 34 years. He made it look really nice, did all the work himself except a little sweat equity on our part afterwards putting extra river rocks on top. The thing works great! We were so glad we found him on AngiesList. We would definitely reccommend him to anyone - he does a military discount too!

I wasn't here the day it happened, so if he had subcontracted someone for the concrete work than I have never dealt with them. He responded quickly to my initial call. We were in crisis because we were leaving town, and weekend was arriving. We had a very bad rain here, and the water was flooding into the basement. He came out immediately, and took care of the immediate crisis over the weekend. He was a very personable guy and was honest. The price was good.

Clear discussion of options and plan for work. Knowledgeable - full of information, pleasant and comfortable. Also recommended very good electrician.

They are very detail oriented and very honest person. They do what they say they are going to do. They make sure the job is done right.