Description of Work: On time, very competent. Great value!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Marty H.
05/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: I have used Ron for all appliance repairs from double ovens, wine unit and under-counter ice maker. I wouldn't trust anyone else. He takes into consideration costs and time with a repair and will give you an honest opinion of what should or should not be done. When I call them I know I will be getting Ron rather than an apprentice. And Jo is very friendly when taking my calls and setting an appointment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert L.
01/2014
5.0
appliance repair
+ -1 more
.
Description of Work: Replaced heating element in oven.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Pat A.
06/2013
5.0
appliance repair
+ -1 more
unknown
Description of Work: I've had several experiences with Academy Appliance Service over the years and have always received the very best in service. I an a committed repeat customer. They do excellent work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary K.
06/2013
5.0
appliance repair
+ -1 more
unknown
Description of Work: I found this company through Angie's list. They responded so quickly to my phone call to fix my Washer and Dryer-loved that! I described what was wrong with my washer-I gave them the model number and they pre-ordered the part that was needed for the washer-they diagnosed it before even coming out to fix it-that is so nice! Aaron came out to fix my washer and dryer-he was dressed very professional and was very knowledgable. He have me a quote for everything before he started to repair the units.He also provided good advice on how to care for my aging washer and dryer and the price to fix everything was very reasonable. I highly recommend this company-the communication was excellent throughout the process-they called when they said they would and I liked the repairman. This is the company I will always use for my appliances!
Rating Category
Rating out of 5
Yes, I recommend this pro
Don G.
04/2013
5.0
small appliance repair
+ -1 more
Fine.
Description of Work: Saved money by taking the microwave to their shop. They did an evaluation, told us the cost, got the parts, fixed it and called us for pickup. Think the microwave must have had problems from the get go as it it quieter now than it ever has been. Replaced the fan. The location is a little out of the way, but they seem worth the travel. Competent, reliable, fair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Karen E.
05/2012
5.0
small appliance repair
+ -1 more
all good
Description of Work: Easy to schedule an appointment; friendly service. Technician was able to fix our dishwasher (just a simple reset). We only paid the travel charge which was fair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$58
Mrs. Z.
04/2011
5.0
appliance repair
+ -1 more
Fan in Jennaire cooktop making bad noise. After call to Academy, they arrived next working day, got serial numbers needed, left. Next day they called with replacement part price, installation cost and approximation of wait time for part. I OKed. One week later, they called to arrange installation. Within 2 days they arrived and installed new blower. Everything on-time and on-estimate
Description of Work: Analyzed problem, got price on part, checked with me and gave estimate. I OKed. They ordered part and installed it when it arrived.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Al B.
03/2011
5.0
appliance repair
+ -1 more
Our range displayed an error code, and we contacted Academy based on their good reviews. Their technician, Aaron, came out and diagnosed the problem. The part would have to be ordered. Later that day, their office called and told us the price of the part ($200) and asked if we wanted to proceed with them ordering the part and performing the repair (nice that they gave us the option). We told them "yes". Once the part was in a few days later they called and we scheduled the repair date. Aaron came back right on time and did the work. He even offered to clean behind the range since he had it pulled out (we took him up on the offer!). All in all, a good experience! The range works now!
Description of Work: The "motherboard" on our Kenmore range failed, and needed replacing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Gene M.
11/2010
5.0
appliance repair
+ -1 more
Excellent: Found the problem and fixed it while I watched. Very patient and learned lots about my appliances.
Description of Work: Repaired pump in dishwasher; evaluated oven bake temp and explained what's required to replace light bulb in microwave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Mary M.
11/2010
5.0
appliance repair
+ -1 more
I was charged for a service call (~$50-60) but I can apply this toward a future visit if necessary. I liked their promptness and honesty and the fact that I didn't have to pay a large flat fee for them to come out.
Description of Work: Company came out to look at a dishwasher problem. Problem didn't need a specific repair but they gave recommendations for fixing the issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
ALLAN R.
09/2010
5.0
appliance repair
+ -1 more
I covered this item above.
Description of Work: The serviceman came to repair our 12-year old Maytag washing machine. It needed a major part that he didn't have with him and didn't know the price of. He left and, as promised, called us back with the cost. Since it would be over $400, he said it probably would not be worth it for a machine that old. We agreed, and sent him a check for $49 to cover his service call fee. His frankness and objectivity were appreciated. We will definitely use this service again if the need arises in the future.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
MARK H.
09/2010
5.0
appliance repair
+ -1 more
Very good, the smell has not been a problem since the visit.
Description of Work: We were having a bad gas smell when the oven was on. The repairman did not find anything wrong, but noticed that we had some aluminum foil that was covering the vents. He also made some small adjustments.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
NANCY C G.
08/2010
5.0
appliance repair
+ -1 more
Came when they said they would, had to order a part, came back as scheduled next day, repair completed.
Description of Work: fixed icemaker in refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sue L.
07/2010
5.0
appliance repair
+ -1 more
Great!
Description of Work: Good responsive service done immediately on a garage door that did not function.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Fred O.
06/2010
5.0
appliance repair, small appliance repair
+ 0 more
Very professional, came back to fix a leak, very reasonable cost
Description of Work: Repaired Dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Russ M.
06/2008
5.0
small appliance repair
+ -1 more
Very good. I called to ask if it was something that they could/would work on and they said yes. I delivered the item, left a deposit and they provided the repair estimate within a day. The manufacturer sent an incorrect part the first time and Academy kept me informed with regular calls. The work was completed for the estimated price and "on time" after the correct part was received.
Description of Work: Repaired a small "Vinotemp" wine refrigerator that was out of warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
CINDY K.
07/2007
5.0
appliance repair
+ -1 more
Three days was the first available time (air-conditioning/hot weather appointments). The service guy called in the am to verify the appointment time and was on time that day. He found the problem and needed to come back with the parts the next day. He also checked my dryer as it did not seem to be drying properly and found that I had a bad heating element. He was very informative about GE products and their common problem.
Description of Work: Washing machine overflowed; called around for first available service appointment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Danielle S.
06/2007
5.0
appliance repair
+ -1 more
Repairman showed up right on time. Figured out problem and fixed during initial visit. Had necessary parts on truck. Repairman was very professional and friendly. Initial scheduling with office staff was a little difficult.
Description of Work: Our side-by-side fridge/freezer wasn't making ice and the water on door was coming out very slowly. They replaced icemaker and corrected water flow problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$228.87
JOHN D.
01/2007
1.0
appliance repair
+ -1 more
It took them 3 weeks to return the repaired microwave and that was after I called Maytag to get the several parts overnighted. I tried several times to talk with the owner (Ron) but he never called me back.
Description of Work: They were suppose to do Maytag Warranty work on a microwave.
Rating Category
Rating out of 5
quality
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
ROBERT S.
12/2006
5.0
appliance repair
+ -1 more
unknown
Description of Work: Dishwasher detergent door would not close. Gary, repaired the detergent door and now it works fine. Professional, polite and work was done on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$51
George M.
10/2006
5.0
appliance repair
+ -1 more
The repair, when all necessary parts were replaced, was successful. The repairman was competent and courteous, and knew immediately what the problem was and what parts were necessary to correct the problem. The repairmen arrived when scheduled.
Description of Work: Academy Appliance repaired my Whirlpool clothes washer. The repairman had the essential parts on his truck, so that the unit could be basically repaired without a return trip. However, when the washer was used after the repair was completed, it still made noise and Academy came back to replace another part. As is reasonable, we were charged for the additional part, but there was no additional labor or service charges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lori P.
05/2006
5.0
appliance repair
+ -1 more
They came out and looked at my new refrigerator and the guy was so friendly and professional, did some testing and told me what was wrong with it. The condenser was locked / froze this type of brand and size had a history of this issue and it would cost more then what the refrigerator was worth to replace the condenser. The manufacture would reimburse me for the cost. I told him that would take weeks! I need it now and suggested I take it back to the store I bought it. I talked with them and they exchanged it with a new. It works beautifully. I will definitely use this company again very pleased.
Description of Work: Bought a new refrigerator from home depot, when I got it home plugged it in it did not chill. They sent out a service company to look at it / repair it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
JEAN A.
12/2005
5.0
appliance repair
+ -1 more
I has used Academy Appliance several times over the past few years and have found then to be very reliable and honest. They have always been able to quickly repair my washer and have had the parts with them. They are prompt and provide a good value for their work.
Description of Work: Academy Appliance serviced my washing machine and repaired a broken motor coupler. The repair man checked the washer for leaks as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98.67
JUDY D.
06/2005
4.0
appliance repair
+ -1 more
THIS COMPANY WAS VERY QUICK TO GET ME SCHEDULED AND HAVE SOMEONE COME OUT. WHEN THEY CAME, THEY WERE VERY PROFESSIONAL AND RELIABLE. I WOULD USE THIS COMPANY AGAIN.
Description of Work: I HAVE A VERY OLD STOVE AND NEEDED A BURNER, KNOBS AND SPRINGS REPLACED.
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
ACADEMY APPLIANCE SERVICE CO is currently rated 4.8 overall out of 5.
ACADEMY APPLIANCE SERVICE CO accepts the following forms of payment: Check,MasterCard,Visa
No, ACADEMY APPLIANCE SERVICE CO does not offer free project estimates.
No, ACADEMY APPLIANCE SERVICE CO does not offer eco-friendly accreditations.
No, ACADEMY APPLIANCE SERVICE CO does not offer a senior discount.
No, ACADEMY APPLIANCE SERVICE CO does not offer emergency services.
No, ACADEMY APPLIANCE SERVICE CO does not offer warranties.
ACADEMY APPLIANCE SERVICE CO offers the following services: REPAIR OF MAJOR APPLIANCES IN-HOME & DROP OFF.