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A SAFE HOME Gas Fireplace Service, Inc.

Fireplaces, Gas Logs, Electrical,

About us

Welcome to 23-year, award-winning, family-owned & operated, second-generation, A Safe Home Gas Fireplace Service, Inc., serving Denver’s Front Range, from Broomfield to Castle Rock, with thousands of satisfied customers since 1998. As a full-service gas fireplace service and repair company, we specialize in top-quality inspections, cleaning and service, replacement parts and repairs, plus certifications for homeowners, property managers and realtors for gas fireplaces, gas log sets and gas log inserts...including multi-point inspections, repairs, service, cleaning, certification. All parts are carried on our trucks to ensure ONE SERVICE CALL, one budget-friendly FLAT-RATE FEE (Why pay sticker-shock hourly rates? Yeesh.) Replacement glass and replacement parts, ONLY IF NEEDED (Why pay for parts you don't need? That's just wrong!), are additional. We service all makes and models. Before being told you need a NEW fireplace, TRY US FIRST. Our service technicians are prompt, courteous, professional. If you're looking for THE BEST WORK, done at THE RIGHT PRICE, we're here for you! We take great pride in over two decades of quality service and exceptional customer relationships. Call us today to schedule a service call at 303-973-5848.

Business highlights

27 years of trusted experience

Services we offer

Flat-rate fee! Inspection, cleaning, service, repair and certification of EXISTING gas fireplaces, gas log sets, gas inserts. Parts replacement and installation with warranty on parts and labor. Glass replacements in some, but not all, instances. Remote-control and blower installation in many, but not all, instances. Annual maintenance service available. We service all makes/models for residential homeowners, commercial property managers, realtors. Ask about our military and senior discounts.

Services we don't offer

We DO NOT work on wood-burning fireplaces, pellet units or chimneys. We do not run gas lines; a certified plumber is needed for that. We do not sell gas fireplace parts to individuals UNLESS it's part of our service call. We do not diagnosis problematic units over the phone for liability reasons alone. Unlike some competitors, we do not dabble in anything outside of the gas fireplace firebox, which is our specialty.

Amenities

Warranties
Yes
Senior Discount

we also offer a military discount.



Accepted payment methods

Check

Photos of past projects

Reviews

4.9187 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 101-125 of 187 reviews

Tom B.
03/2013
5.0
fireplaces, gas logs
  + 0 more
It took about two weeks to get an appointment. When the day arrived, I got a call from the company asking if they could come earlier. After disassembling the unit they informed me that the valve was broken. They advised substituting a different model that was less expensive than the original part would have cost, quoted me a price, and finished the job quickly. The fireplace has worked quite well ever since, and the new fan is much quieter than the original. They cleaned the entire unit and showed me how to operate the new controls.
Description of Work: I called the company to effect what I thought would be a simple pilot light repair for my gas fireplace. It turned into a complete replacement of pretty much everything but the ceramic logs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Lou M.
02/2013
5.0
fireplaces
  + -1 more
They were able to fix it. It stopped working again, and they came back and fixed it a second time. They came back promptly. I was impressed with them. They did a good job.
Description of Work: The fireplace wouldn't light so they worked on the pilot light.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

02/2013
5.0
fireplaces, gas logs
  + 0 more
They were very fast and new exactly what test to perform in order to find the problem...the fireplace would not stay on. The only suggestion I would have is to have them take their shoes off at the door. They left grease marks on my white carpet.
Description of Work: Fixed gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Patrick B.
02/2013
5.0
fireplaces
  + -1 more
It went great. they were very punctual, professional, and honest. Darrel explained all of the work that they had performed, and the crew cleaned up everything when they were done.
Description of Work: Repaired and tuned-up 3 fireplaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$327.31

Chris B.
02/2013
5.0
fireplaces
  + -1 more
They called and asked if they could start an hour earlier. Showed on time at new agreed time. Team performed routine maintenance on an old gas fireplace with a faulty pilot light. Repair went fairly quick. Cost of repair was in line with estimate given over the phone. I did have to clean up their mess afterwards (throw away some old parts), but overall was a pretty good experience.
Description of Work: Repair for pilot light that would not stay lit.
Rating CategoryRating out of 5
Yes, I recommend this pro
$190

Tracey R.
02/2013
5.0
fireplaces, gas logs
  + 0 more
A Safe Home Gas Fireplace Repair were great. They called back promptly to schedule the appointment, were early on the date of service, fixed the problem and actually improved the overall performance and appearance of my fireplace. And were out the door before 7:00 Am on a Thursday morning to allow me to get to work on time and not have to be miss any work. They were great!
Description of Work: My gas fireplace had stopped working - it would initially light up and then turn off immediately. They came and did an overall check of the system and adjusted the setting as well as cleaning the glass and repositioning the logs to actually look like a fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

M. Kay T.
01/2013
5.0
fireplaces, gas logs
  + 0 more
Overall, from start to finish, they were kind and very professional. They were here only about a half hour.
Description of Work: They arrived ahead of on time, calling me first and finding out if it was okay to come a little earlier. I had no problem with that - in fact preferred it. They checked the logs, cleaned them and replaced them in a better way to enjoy more flame. They checked connections and found no gas leaks. They cleaned my glass doors and tidied up the whole fireplace in general. I was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Mark B.
01/2013
5.0
fireplaces
  + -1 more
They arrived early and after initial look determined the issue. They replaced the igniter to determine if the control board was bad and determined it was and replaced it as well. They had all the parts needed with them and completed the repair in an 1 hour. Alos polished the glass and fireplace works great. They kept us informed of every step and were frendily and knowledgable. The only drawback was the extended wait time to get on their schedule (2 weeks) but worth the wait for the excellent service.
Description of Work: Gas Fireplace repair of Heatalator insert that would not light consistantly or stay burning
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Neal J.
01/2013
5.0
fireplaces
  + -1 more
Fast, efficient and professional.
Description of Work: The remote switch for my gas fireplace was not working correctly. They diagnosed that it was a faulty switch. They replaced the switch and worked on the wiring. They cleaned the pilot, the burner unit and the inside of the glass panel. They also adjusted the log placement and added embers. They also tested for gas leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

Richard S.
01/2013
5.0
fireplaces
  + -1 more
The only drawback was the appointment was for 7AM, and showed up a 6:30Am. Their work was excellent.
Description of Work: Repaired Switch and cleaned valve assembly

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$150

carolyn B.
01/2013
5.0
fireplaces
  + -1 more
They arrived on time and went to work. The fireplace was cleaned and they were here for only 30-45 minutes.The fireplace works well
Description of Work: The weather was cold and it was December when we called for a service date. We had to wait for several weeks for a service call because we were late in requesting services and they were busy. They said the fireplace needed only cleaning. So far, the fireplace has worked well with no problems.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$135

Lisa D.
01/2013
4.0
fireplaces
  + -1 more
After lighting the fireplace it would suddenly just go out They sent out the owners son and a helper. Took a look at the pilot light - the pilot light needed to be cleaned - everything works fine now. It took them all of 15 - 20 minutes to fix the problem - thought the price was a bit high
Description of Work: Fireplace not working
Rating CategoryRating out of 5
Yes, I recommend this pro
$175

Irma W.
12/2012
5.0
fireplaces
  + -1 more
Called to see if it would be okay to arrive earlier than scheduled, this was very pleasing to us because we were available and had plans for later in the day. Overall, I rate the service as EXCELLENT!.
Description of Work: We had our fireplace checked and cleaned. The service was excellent, technicians were professional, friendly, courteous and timely. I would definitely use this company in the future as well as recommend this company to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Stephen W.
12/2012
5.0
fireplaces, gas logs
  + 0 more
Experience they were on time and very professional.
Description of Work: Very professional. On time and since they were a coming a little earlier they called and asked if ok. Work done fast and checked to make sure our gas logs were working correctly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Dayle A.
12/2012
5.0
fireplaces
  + -1 more
I was very pleased with the service. I had recently moved into my home and the gas fireplace was very dirty. He explained everything he did and it looked so much better when he was done.
Description of Work: Thorough cleaning and inspection of my gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

Maureen O.
11/2012
5.0
fireplaces, gas logs
  + 0 more
Daryl and his two sons did a great job cleaning and tuning up my ten year old gas fireplace. I would use his service again for sure.
Description of Work: I have a ten year old gas log fireplace that had never been cleaned or serviced. I also have a blower on the firplace that had started to whine and make a lot of noise after running for about 20 - 30 minutes, which was quite annoying. I called Daryl and he was able to make an appointment to clean and tune my fireplace during a time that was convenient for me. On the day of the appointment, Daryl and his two young sons who are apprenticing with their father, arrived early and got right to work. I had to convince Daryl that if he let the blower run for a while it would indeed start whining, but once he could hear the noise I was talking about he was able to address it by simply cleaning the mechanism up (it was very dusty in there!). He was also able to the the glass cover on the fireplace very clean so I can actually see and enjoy the beauty of the fire again - it looks like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Nicole J.
11/2012
5.0
gas logs
  + -1 more
Went great. Gentelmen arrived, a father and two son operation. I expected to be told that they would need to order the part for my fireplace (as another company did before and flaked out), however the team opened my unit, cleaned it all out- to include the glass- proceeded to light the unit and it would not light at all. This was expected on my part. The team proceeded to inspect the unit and determined that a new valve would be needed to get the unit up and running. Daryl ran through all of my options and the prices of each option. He had all the needed parts to make the repair on the spot. He has a retro fit system that works with all gas fireplaces. They left within 2 hours and I had a sparkleing clean fireplace and glass. AWESOME WORK!!!
Description of Work: Replacement of gas valve, fan control and remote control to gas fireplace unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$710

Lisa D.
10/2012
5.0
fireplaces, gas logs
  + 0 more
I am selling my home and needed quick service to repair my gas fireplace. I called A Safe Home early in the morning and received a call back within the hour. Fortunately for me, I was able to get same day service. The guys arrived prior to their appointment time and were finished within the hour. They even cleaned the glass doors. Their price and availability blew away the competition. I will definitely use these guys again.
Description of Work: I called A Safe Home for repair service and certification on my gas fireplace and was fortunate enough to get same day service. Their price was less than half what other service providers quoted. I'm glad I found them on Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Matt B.
09/2012
5.0
fireplaces
  + -1 more
I can see why this company has a stellar angie's list reputation. My experience was great from start to finish. They were prompt courteous and priced fairly. Highly recommended.
Description of Work: Repair, cleaning, testing and certifying gas fireplace insert.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Lee M.
06/2012
5.0
gas logs
  + -1 more
Daryl of Safe Home serviced two gas fireplaces. 1 over 10 and the other over 15 years old. Prompt, professional, thorough. Explained what he was doing, what he found. Even fixed a broken "log" at no extra charge. Both now operate like new. Will absolutely use him again!
Description of Work: Service older gas fireplaces. Cleaned pilot, buner, air shutter. Checked burn, adjusted flame.Checked for gas leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

TANA H.
04/2012
5.0
fireplaces
  + -1 more
He came to the house and serviced the gas fireplace. The pilot light was out and we thought it might need a more costly repair, but he was able to see that it just needed servicing. He also advised us on the correct height of the pilot flame. He was early, friendly, and efficient. I will definitely call him again!
Description of Work: He performed a routine service on my gas fireplace. Even though, I thought there would need to be a repair, he said it didn't need one. He just performed and charged for the maintenance service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Richard D.
04/2012
5.0
fireplaces, gas logs
  + 0 more
I looked this service provider up on Angie's List and chose him on the basis of the feedback. When I called the number provided on the list, and Darrell answered the phone promptly. I told him what I needed and we made arrangements to meet at the house for the fireplace inspection. He arrived at the agreed time - in fact a few minutes early, which was helpful to me since I needed to go to work as soon as the inspection was complete. He performed the inspection promptly, made sure the fireplace was working and that I would be able to show the new owners how it worked. He provided me with the required certification document. I would use his services again if we need the fireplaces checked out at our new home.
Description of Work: I needed a gas burning fireplace inspected and needed someone to ensure that it was in good working condition. We are selling the house and needed to verify to the buyers that the fireplace was working properly and safely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Alice F.
03/2012
5.0
fireplaces, gas logs
  + 0 more
The technician arrived early! He cleaned up the logs and glass, tested everything, made sure there were no leaks. We are very happy to be able to use the fireplace safely.
Description of Work: Technician cleaned pilot and burner, polished glass, tested various parts of the apparatus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Ken C.
03/2012
5.0
fireplaces, gas logs
  + 0 more
The technician arrived at the scheduled time, was very meticulous is disassembling the existing unit, replaced the valve, and pilot, performed diagnostics to verify proper operation, and then reassembled the unit, completed the log placement and then retested to ensure proper operation.
Description of Work: Replaced valve and pilot, cleaned entire unit, performed a test burn and tested for gas leaks after install.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$336

Jackie L.
02/2012
5.0
fireplaces
  + -1 more
Great experience. Technician was prompt, thorough, and friendly. All work was explained, and the fireplace works and looks like new!
Description of Work: Serviced gas fireplace, including cleaning, adjustment, and testing. The glass front was cleaned to look like new, and the burner was adjusted to a much more pleasing flame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Contact information

5763 S Benton Way, Littleton, CO 80123

http://agasfireplacerepair.com/

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fireplaces,
Gas Logs,
Electrical,
Natural Gas Lines,
Heating and Air Conditioning,
Handyman Services

FAQ

A SAFE HOME Gas Fireplace Service, Inc. is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

A SAFE HOME Gas Fireplace Service, Inc. accepts the following forms of payment: Check
No, A SAFE HOME Gas Fireplace Service, Inc. does not offer free project estimates.
No, A SAFE HOME Gas Fireplace Service, Inc. does not offer eco-friendly accreditations.
No, A SAFE HOME Gas Fireplace Service, Inc. does not offer a senior discount.
No, A SAFE HOME Gas Fireplace Service, Inc. does not offer emergency services.
Yes, A SAFE HOME Gas Fireplace Service, Inc. offers warranties.
A SAFE HOME Gas Fireplace Service, Inc. offers the following services: Flat-rate fee! Inspection, cleaning, service, repair and certification of EXISTING gas fireplaces, gas log sets, gas inserts. Parts replacement and installation with warranty on parts and labor. Glass replacements in some, but not all, instances. Remote-control and blower installation in many, but not all, instances. Annual maintenance service available. We service all makes/models for residential homeowners, commercial property managers, realtors. Ask about our military and senior discounts.
We DO NOT work on wood-burning fireplaces, pellet units or chimneys. We do not run gas lines; a certified plumber is needed for that. We do not sell gas fireplace parts to individuals UNLESS it's part of our service call. We do not diagnosis problematic units over the phone for liability reasons alone. Unlike some competitors, we do not dabble in anything outside of the gas fireplace firebox, which is our specialty.

Contact information

5763 S Benton Way, Littleton, CO 80123

http://agasfireplacerepair.com/

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM