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A SAFE HOME Gas Fireplace Service, Inc.

Fireplaces, Gas Logs, Electrical,

About us

Welcome to 23-year, award-winning, family-owned & operated, second-generation, A Safe Home Gas Fireplace Service, Inc., serving Denver’s Front Range, from Broomfield to Castle Rock, with thousands of satisfied customers since 1998. As a full-service gas fireplace service and repair company, we specialize in top-quality inspections, cleaning and service, replacement parts and repairs, plus certifications for homeowners, property managers and realtors for gas fireplaces, gas log sets and gas log inserts...including multi-point inspections, repairs, service, cleaning, certification. All parts are carried on our trucks to ensure ONE SERVICE CALL, one budget-friendly FLAT-RATE FEE (Why pay sticker-shock hourly rates? Yeesh.) Replacement glass and replacement parts, ONLY IF NEEDED (Why pay for parts you don't need? That's just wrong!), are additional. We service all makes and models. Before being told you need a NEW fireplace, TRY US FIRST. Our service technicians are prompt, courteous, professional. If you're looking for THE BEST WORK, done at THE RIGHT PRICE, we're here for you! We take great pride in over two decades of quality service and exceptional customer relationships. Call us today to schedule a service call at 303-973-5848.

Business highlights

27 years of trusted experience

Services we offer

Flat-rate fee! Inspection, cleaning, service, repair and certification of EXISTING gas fireplaces, gas log sets, gas inserts. Parts replacement and installation with warranty on parts and labor. Glass replacements in some, but not all, instances. Remote-control and blower installation in many, but not all, instances. Annual maintenance service available. We service all makes/models for residential homeowners, commercial property managers, realtors. Ask about our military and senior discounts.

Services we don't offer

We DO NOT work on wood-burning fireplaces, pellet units or chimneys. We do not run gas lines; a certified plumber is needed for that. We do not sell gas fireplace parts to individuals UNLESS it's part of our service call. We do not diagnosis problematic units over the phone for liability reasons alone. Unlike some competitors, we do not dabble in anything outside of the gas fireplace firebox, which is our specialty.

Amenities

Warranties
Yes
Senior Discount

we also offer a military discount.



Accepted payment methods

Check

Photos of past projects

Reviews

4.9187 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 187 reviews

Bruce L.
01/2021
5.0
electrician, gas logs
  + 0 more
Colt performed routine maintenance....thoroughly cleaned the gas fireplace and pilot light and checked for leaks. He answered our questions and provided some tips. I asked about installing a blower. After assessing our use of the fireplace, he said we would not get much benefit for the expense - even though it would have been more business for him. You don't find honesty and ethics like that every day. We'll call them next time we need maintenance or repair.
Description of Work: Gas Fireplace Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

ANTOINETTE R.
12/2019
5.0
fireplaces
  + -1 more
Wonderful. They clean and you would know they were here
Description of Work: Clean my gas fireplace every year
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A SAFE HOME Gas Fireplace Service, Inc.
Thank you so much! We appreciate your trust in our business!

PETE G.
11/2019
5.0
electrician, fireplaces, gas logs
  + 1 more
The service was great from the start. He tested all the wiring around the fireplace. Cleaned and removed the dust and debris around the unit. I was very pleased with the service provided.
Description of Work: Our fireplace would not stay on and was pretty dirty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from A SAFE HOME Gas Fireplace Service, Inc.
Thank you kindly, Mr. G! Much appreciated! Stay warm!

J W.
08/2019
5.0
fireplaces, gas logs
  + 0 more
Very professional. Was able to diagnose problem and get everything working properly in a timely fashion.
Description of Work: Needed to get my fireplace fixed that another vendor did not get fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy A.
01/2019
5.0
fireplaces
  + -1 more
This is a father and son company. Very trustworthy, professional and responsive. I would hire them again in a heart beat. Thank you so much!
Description of Work: Cleaning of my fireplace and pilot light. Needed a new with and to repair wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from A SAFE HOME Gas Fireplace Service, Inc.
Thank you so much for your trust, business and kind words about our company and our service! a SAFE HOME Gas Fireplace Service, Inc. customers are truly so awesome! Much appreciated!

Carter B.
02/2018
5.0
fireplaces, gas leak repair
  + 0 more
It was great to deal with this company! They came within a few days of my call, fixed the gas leak in my fireplace and only replaced the parts that were necessary.
Description of Work: fireplace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A SAFE HOME Gas Fireplace Service, Inc.
Positive feedback appreciated, Mr. [Member Name Removed]! Letting our Service Tech know soonest! Call again if ever needed and thank you so much! Best, a Safe Home Gas Fireplace Service, Inc., 303-973-5848

Richard W.
01/2018
5.0
fireplaces
  + -1 more
See the above comments. Dylan also left the area clean. I am completely satisfied!
Description of Work: Cleaned the gas fireplace and replaced the pilot light. The fireplace hadn't been cleaned in twenty years since it was put in. The pilot light was only half on and the inside of the fireplace was dirty, as were the burners. Dylan came promptly, took the fireplace apart, cleaned everything, put in a new pilot light which was leaking gas, adjusted everything, and was finished in an hour. Now the fireplace is like new, and I will use this company for regular check ups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Response from A SAFE HOME Gas Fireplace Service, Inc.
That is great news, Mr. W! Message passed along to D pronto! We appreciate your business and hope you'll spread the good word! Very much appreciated! Our best, a Safe Home Gas Fireplace Service, Inc., 303-973-5848

Amy M.
01/2018
5.0
fireplaces, gas logs
  + 0 more
See above - wonderful wished all companies were this easy to work with.
Description of Work: We purchased a new home and the fireplace would not light. So we called this wonderful company who cleaned our gas fireplace up from the previous owners. Anyway everything is working and we were happy with the service provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from A SAFE HOME Gas Fireplace Service, Inc.
'Twas our pleasure, Miss M! Thank you kindly and enjoy warmth and health in the new year! Our best, a SAFE HOME Gas Fireplace Service, Inc. 303-973-5848

Dianne K.
12/2017
5.0
fireplaces
  + -1 more
It went well. He was prompt and was able to complete in half hour. He analyzed the problem before deciding what I thought the problem was. Appreciated that.
Description of Work: Replace fireplace igniter connector

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A SAFE HOME Gas Fireplace Service, Inc.
Most excellent news, Ms. K! Thank you for your trust in our expertise; we're passing it along to the service tech pronto. We appreciate your business and hope you and yours enjoy a warm Christmas! Our best, a Safe Home Gas Fireplace Service, Inc., 303-973-5848

Marina A.
12/2017
4.0
electrician, fireplaces, gas logs
  + 1 more
Reliable....polite...clean....they took care of business. He even discovered we had a faulty wall switch to turn the fireplace off/on, so he took care of that also. ** Only complaint: they do not take credit cards, you must pay cash. We knew from the first time we used them. So, keep cash on hand. It is inconvenient to pay this way.
Description of Work: Gas fireplace kicked the bucket. Lost our ambience and heat on a cold night watching TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Response from A SAFE HOME Gas Fireplace Service, Inc.
Thank you for the kind words, Miss! We appreciate your business, too! We actually take check or cash. We just fix fireplaces; it's our specialty. Dealing with CC rates, identity-theft recovery issues and whatnot...CCs are just extra work for us at this time. Kind of "old school" like that, but perhaps in the future; we shall see. We regret any inconvenience to you, however!

Shawn H.
11/2017
5.0
fireplaces
  + -1 more
Great! Very good at servicing my fireplace. It works again!!
Description of Work: Very professional and all they do is service fireplaces so no need to worry about an upsell into a new fireplace. Awesome!!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from A SAFE HOME Gas Fireplace Service, Inc.
Superior! That is great news! Thank you for your feedback and your business; enjoy in the months ahead! Our best, a Safe Home Gas Fireplace Service, Inc. 303-973-5848

Marie B.
11/2017
5.0
fireplaces
  + -1 more
He was a little early in arrival, put a tarp on my carpet and took the screen off my fireplace, and continued to clean and check. He replaced the starter that was not working great. Great job.
Description of Work: I needed my gas fireplace cleaned and checked for safety, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from A SAFE HOME Gas Fireplace Service, Inc.
Fantastic, Miss and glad to hear! Thank you kindly and enjoy the weekend and the season! Our best, aSHGFS, 303-973-5848, agasfireplacerepair.com

Greg C.
11/2017
5.0
fireplaces
  + -1 more
excellent customer service, excellent communication from technician, will absolutely not hesitate to use again when our fireplace is due for its next service.
Description of Work: Service gas fire place

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from A SAFE HOME Gas Fireplace Service, Inc.
Thank you very much, Mr. C! We appreciate your positive feedback and your business, any time! Enjoy! - a Safe Home Gas Fireplace Service, Inc., 303-973-5848

Jules P.
10/2017
5.0
fireplaces
  + -1 more
It went well. They were prompt. The technician was a good communicator. He cleaned up well. I would use them again and recommend their service.
Description of Work: They installed a new gas valve and a new thermcouple. They also did an inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from A SAFE HOME Gas Fireplace Service, Inc.
Fantastic, J! Passing along to your service tech; so lovely to know he got you taken care of in a professional manner! Your feedback and business is much appreciated. Enjoy! - a Safe Home Gas Fireplace Service, Inc., 303-973-5848 agasfireplacerepair.com

Eddie H.
10/2017
5.0
fireplaces
  + -1 more
They fixed the issue which was a switch and gave it a full cleaning which made it look at work like new. Highly recommend!
Description of Work: Gas fireplace was operating intermittently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from A SAFE HOME Gas Fireplace Service, Inc.
Superb! Appreciate the feedback and your business, Sir. Glad we could get it going good and proper for you! Thanks much! -aSHGFS

Jim H.
10/2017
5.0
fireplaces
  + -1 more
Dylan was on time for the appointment and very professional. He checked the entire fireplace, cleaned the glass and readjusted the gas logs. In order to certify the fireplace he had to replace the seals between the fire box and glass as they had deteriorated over time. All in all we were very pleased with the service.
Description of Work: We hadn't had our fireplace serviced in some time and needed to have it inspected and certified for the sale of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from A SAFE HOME Gas Fireplace Service, Inc.
Fantastic, [Member Name Removed] Thank you kindly and we'll get it to D pronto! Happy Autumn and enjoy! All at aSHGFS

Lyssa N.
09/2017
5.0
fireplaces
  + -1 more
I had a very good experience with them. I was very happy with the work they did. The guy explained everything to me that he was doing. Everything was fine but there were some things that were pretty dirty and needed attention and he did took care of that. So I was just really pleased with what he did and how he explained things to me and so forth.
Description of Work: They cleaned my fireplace basically checked my fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from A SAFE HOME Gas Fireplace Service, Inc.
Much appreciated, Ms. N! Here for you! Thank you! Our seasonal best, aSHGFS

CHRISTIAN C.
09/2017
5.0
fireplaces, gas logs, gas leak repair
  + 1 more
Our technician Jacob communicated that he was running a bit late due to another appointment going over time. He showed up right at his updated ETA and got to work. He was very courteous and explained what he observed with our fireplace. He then provided honest, solid recommendations and we made the decision to replace the control valve. He got done quickly and did a great job cleaning up afterwards. Price was reasonable. This is our 2nd time using a Safe Home and we will continue to use them in the future. Thanks again guys!
Description of Work: Gas fireplace service. Minor gas leak needed inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Response from A SAFE HOME Gas Fireplace Service, Inc.
Well, what great news this Monday! Thanks kindly and we appreciate your business and feedback sincerely! Passing it along to our Super Tech right now!

Debbie P.
06/2017
5.0
fireplaces, gas logs, gas leak repair
  + 1 more
Fantastic - I will definitely use this company again.
Description of Work: Gas fireplace inspection/tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A SAFE HOME Gas Fireplace Service, Inc.
Thank you so much, kind customer! Our pleasure! - aSHGFS

Patricia S.
06/2017
5.0
fireplaces
  + -1 more
Really glad we finally found a qualified service company. Gas fireplaces are not mean to be altered, log changes, etc. So if someone offers to start changing everything, stop and call A Safe Home.
Description of Work: We needed a repair on our fireplace; but had many unqualified people working on it and it was compromised. A Safe Home told us they could not work on it and it was unsafe. Bad news but could have been lifesaving. We had to install a new fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A SAFE HOME Gas Fireplace Service, Inc.
Awww, thank you kindly! You'd be surprised the DIY conditions we find some units in. Yikes! But so glad you called us and glad we could help!

Anna G.
06/2017
5.0
fireplaces
  + -1 more
Quick and easy. They replaced a part and cleaned everything.
Description of Work: My fireplace wasn't working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from A SAFE HOME Gas Fireplace Service, Inc.
Fantastic news. Thank you!

Meghan H.
06/2017
5.0
fireplaces
  + -1 more
Jacob was awesome, professional, punctual, and explained exactly what the process entailed!! Awesome company, love that it's family owned! Would totally recommend and have them back in the future!
Description of Work: Needed to have my gas fireplace serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from A SAFE HOME Gas Fireplace Service, Inc.
Sa-weet! Thank you for letting us know...and for your business! Best, a SHGFS

Tiffany T.
04/2017
5.0
fireplaces, gas logs
  + 0 more
The guys were great. On time, efficient, and pleasant.
Description of Work: Clean and service of my gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A SAFE HOME Gas Fireplace Service, Inc.
Thank you kindly. We appreciate our customers, too!

l F.
04/2017
5.0
fireplaces
  + -1 more
very good, prompt and polite young men did the work
Description of Work: gas fireplace cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from A SAFE HOME Gas Fireplace Service, Inc.
Thank you for the positive feedback! 'Twas our pleasure.

Denise T.
04/2017
3.0
fireplaces
  + -1 more
Found out that the man either lied or didn't know what he was doing. Never hire them again. Don't trust them
Description of Work: The man came promptly, seemed nice, did work on two furnace and air conditioner, but on the third unit, he found things to be repaired. Got a second opinion, and what your company told me was wrong. Will never use you again. Feel like I got riped off!!!!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$825

Response from A SAFE HOME Gas Fireplace Service, Inc.
YOU are bashing THE WRONG COMPANY, MA'AM. At a Safe Home Gas Fireplace Service, we DO NOT work on either furnaces OR a/c units. The service industry in general gets a bad rep, and sometimes businesses deserve bad reviews. However, we work very hard to maintain professional integrity in all aspects of business, especially customer service. Therefore, we don't lie AND you ARE NOT one of our customers. You clearly have our GAS FIREPLACE SERVICE business confused with some HVAC-related business. Please make sure you are bad-mouthing the proper company when you go online to smear a business. Thank you. And hey, should you ever need GAS FIREPLACE SERVICE, we're happy to tell the truth, though sometimes we do find something that needs repaired. It's the nature of a GAS FIREPLACE UNIT. To reiterate, you're not our customer. You're smearing the wrong company. We specialize in inspection, service, repair and certification of GAS FIREPLACE UNITS and GAS LOG SETS only. Thanks now!

Contact information

5763 S Benton Way, Littleton, CO 80123

http://agasfireplacerepair.com/

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fireplaces,
Gas Logs,
Electrical,
Natural Gas Lines,
Heating and Air Conditioning,
Handyman Services

FAQ

A SAFE HOME Gas Fireplace Service, Inc. is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

A SAFE HOME Gas Fireplace Service, Inc. accepts the following forms of payment: Check
No, A SAFE HOME Gas Fireplace Service, Inc. does not offer free project estimates.
No, A SAFE HOME Gas Fireplace Service, Inc. does not offer eco-friendly accreditations.
No, A SAFE HOME Gas Fireplace Service, Inc. does not offer a senior discount.
No, A SAFE HOME Gas Fireplace Service, Inc. does not offer emergency services.
Yes, A SAFE HOME Gas Fireplace Service, Inc. offers warranties.
A SAFE HOME Gas Fireplace Service, Inc. offers the following services: Flat-rate fee! Inspection, cleaning, service, repair and certification of EXISTING gas fireplaces, gas log sets, gas inserts. Parts replacement and installation with warranty on parts and labor. Glass replacements in some, but not all, instances. Remote-control and blower installation in many, but not all, instances. Annual maintenance service available. We service all makes/models for residential homeowners, commercial property managers, realtors. Ask about our military and senior discounts.
We DO NOT work on wood-burning fireplaces, pellet units or chimneys. We do not run gas lines; a certified plumber is needed for that. We do not sell gas fireplace parts to individuals UNLESS it's part of our service call. We do not diagnosis problematic units over the phone for liability reasons alone. Unlike some competitors, we do not dabble in anything outside of the gas fireplace firebox, which is our specialty.

Contact information

5763 S Benton Way, Littleton, CO 80123

http://agasfireplacerepair.com/

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM