Tipping Hat Plumbing Heating & Electric, LLC

I wish I could give them 6 Stars. Had a new HVAC system installed December, 2019. They initiated the first call sometime in March or April to get my AC up and running. They were great. Today, I had my entire HVAC tuned up and cleaned. Isaac Wakeham was INCRECIBLE. Not only was he professional, polite, and just a nice guy, he was willing to educate me and he was very patient. When I was confused on something, he called me to see if he could walk me through it. If I didn't understand, he offered to come right away and take care of the issue. He did such a great job walking me through it, he didn't need to come out. GOOD JOB!

What could have been a wonderful transaction was not. Multiple issues with the original install required another technician to resolve. He said he would need to order some parts to make everything work. Three canceled or missed appointments later, still no parts, and still everything not working. We are nearly to the first payment of our 60 months no financing, and we still do not have what we paid for.

Conscious and professional installers.

We were kept informed through the process. There solution to our issue has been working great.

They work hard to ensure your systems fit your house best!

We are in need of estimates- we did not need work done yet but we are happy with the level of knowledge and the information we were able to gain. The response I was required to give concerning work done was not applicable to my rating-

Not qualified to work on my system.

Everyone at this company is very friendly, polite and helpful. I would highly recommend them.

Sean from Tipping Hat came on time, got to our furnace through the narrow crawl space, noticed the last service person didn't close something correctly and got our furnace working. No charge! Very courteous and professional.

On time, great work, cleaned everything, delightful professionals

If I could rate this company in the negative I would. They are dishonest and incompetent. I hired Tipping Hat through Home Advisor to install an electric heated walkway. A representative came to my home and the project was discussed. After more that a month of multiple calls I received a quote of $3870.00 and Tipping Hat finally committed to a date to perform the work. I hired a concrete company to tear out the original walkway to prepare for the heating element installation by Tipping Hat. The installation was not as requested and not to specs of what is necessary to provide adequate heat for the walkway to melt snow and ice. Tipping Hat then told me the quote provided was for only a third of the walkway. I told them I would lay the additional heating element myself and to order more material. Instead Tipping Hat came out at night, without notice, and pulled up the entire heating element that had been installed. Tipping Hat then sent another quote to me stating they would need to upgrade my electrical panel, which would cost $12,611.00. The original quote of $3870 to heat an 87 linear foot walkway turned into a $16,481.00 quote for a panel upgrade only 30 linear feet of the 87 linear foot walkway. This company is a scam. The negative reviews are a true reflection of the dishonesty and predatory behavior of this company. If Tipping Hat provided an original quote $16,481.00, I would not have proceeded with the project and I would not have a torn up walkway. As a side note, I have now hired another electrician and the entire project including panel upgrade, materials and 87 linear feet of heated walkway installation is costing me $5,500.00

Michael was great!

THEY WERE VERY KNOWLEDGEABLE AND EXPLAINED IN DETAIL WHAT I ASKED AND NEEDED TO KNOW ABOUT THE AIR CONDITIONING AND ELECTRICAL THAT THEY PUT IN AND REPLACED.

The installers were very professional, cleaned up the area when done for the day. Actually installed two furnaces and disposed of the old ones in one day.

These guys are fantastic! Professional, knowledgeable and friendly. They gave a nononsense bid on a swamp cooler, even recommending a cheaper option due to the setup of our house. We greatly aprpeciate their expertise and willingness to help us as the customer!

Tipping Hat was hired to do a full replacement of a 30 year old furnace/AC system. They were hired due to their reputation and the job Wayne did in specing/quoting the system and tailoring this to my real needs. The installers, Floyd and Corey, did a very professional job, respectful of the home during the work, and took the time to fully explain system operation and function upon completion to my satisfaction. Overall a first class operation and would definitely use them again.

Guys were nice installers did decent job. salesman lie to me when talking about the financing he told me he couldn't do the no interest loan they advertised which was fine I understood my credit wasn't great . But he did sit at my table and he told me that I was approved for 0 interest for 2 years on 10000$ sweet I can still afford that no problem a week after the install I get a email with the loan info long story short 6 months 0 interest 30% apr after that . Wont answer my calls or text ? thanks Brad you screwed me. No body can afford a loan like that. Thanks alot.

Make promises they do not keep. Sloppy on some installation. Want their money before the work is done. No, follow through on promises made and denied making the promise. Late (three weeks) in submitting the rebate. Surly attitude when challenged about poor work. Refused to honor the discount coupons.

Product seems fine (after first 12 hours). Workers were professional and competent. Scheduling was a real mess. What a headache!

Well done,

.

Very polite and accommodating.

First employee came out to assess the problem. Told me of issue and a fair price to fix issue. Then a few days later an associate came out and fixed issue within a couple hours. Professional and friendly. Recommend this company for plumbing issues.