Our goal as a small business that is growing is to stick out from above other small handyman service business'. By doing so we offer an above and beyond the call of duty experience with having pride in our work and service to the customer. Also producing an end product that will be appreciated for years to come by implementing the right technique that establishes this goal.
Description of Work: he built us 3 decks around our house. Great work and he was always on time if not we got a text message with where he was and when he would be there. Stayed each night until well past dark to get it done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Jim G.
04/2017
5.0
drywall, woodworking
+ 0 more
He was good. Pretty good.
Description of Work: They did some patchwork, and installed an cabinet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LEE W.
09/2016
5.0
interior painters
+ -1 more
It was As all the way.
Description of Work: I bought a big deal from them. It was $399 for two painters for a day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Warren Y.
05/2016
5.0
woodworking
+ -1 more
unknown
Rating Category
Rating out of 5
VIRGINIA G.
05/2016
5.0
woodworking
+ -1 more
unknown
Description of Work: Made a new cabinet. made some new doors to match existing cabinets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$700
Kris H.
03/2016
4.0
woodworking
+ -1 more
unknown
Description of Work: They agreed to paint the upper floor of our exterior house, in stages, because my husband agreed to this. There were several delays over the time, and it ended up taking about 5-6 months, which was ok with my husband, as they had agreed to do it for the Angie's deal. There was also a delay on our part, as the paint we picked out was too bright, and a day was lost in the beginning as we had to go get the paint toned down! All in all, they did what they had agreed to do, and did it fairly well. They always cleaned up their messes before they left, and were courteous when working!
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$900
Ann C. M. R.
02/2016
5.0
ceramic tile, decks, woodworking
+ 1 more
unknown
Description of Work: Replaced siding on two-story building containing four townhomes.
Description of Work: They removed two non-load bearing walls and made my ceiling a single height rather than three different heights. They also made a built in pantry. They did excellent work. I am amazed at the transformation of my kitchen/living room. Craig was an great person to work with and kept me constantly updated on progress.
Description of Work: Repaired fencing, deck, siding, plus external home repairs to prepared for house painting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris R.
06/2015
1.0
drywall
+ -1 more
unknown
Description of Work: The owner of Solid Rock Custom Carpentry (Craig Olson) did nothing but waste hours of my time from the first minute I paid for this "deal". It started badly, as I had to write a 2nd time after he didn't respond to my initial communications. After that there was a long continued series of excuses and same day cancellations and rescheduling. This began in mid/late Feb. It's now June and he leaves a voice message today less than an hour before he's promised to finally come and do the work, it's ANOTHER last minute cancellation (grrrr). This is yet another wasted day that I scheduled around Craig Olson's broken promises. Today's message said his earliest possible reschedule date is now July 8, which is more than another month away, and FIVE MONTHS from when I initially bought this "deal". Meanwhile this guy has the nerve run his 'deal' once again on Angies List. Pssst, Craig... TAKE CARE OF YOUR EXISTING CUSTOMERS FIRST, especially so when you've already taken money from them. I'd like to charge you for all my wasted time, it's worth far more than the work you were supposed to perform. I've been pleasant and patient throughout. Craig seems willing to take advantage of this and continues to bump me to the back of the list. He sounds sincere, but he acts otherwise and I'm just not buying it any more. Craig's email's contain a scripture quote: "Through GOD'S Gift, Being the Hands of Others". Considering the circumstances I find this to be offensively pandering. If you're going to "talk the talk" then you need to "walk the walk". Playing a HOLLOW "Christian Card" is hypocritical and manipulative... It's just plain wrong, and it is why I rated "Solid Rock Custom Excuses" with an F instead of a fairly generous D.
Rating Category
Rating out of 5
Guadalupe D.
06/2015
3.0
woodworking
+ -1 more
N/A
Description of Work: N/A
Rating Category
Rating out of 5
Sharon R.
05/2015
3.0
interior painters
+ -1 more
.
Description of Work: Not well. Craig is hard worker but needs more experience with painting and communication. Clean up was insufficient. Job took 3 days longer than expected. Color scheme in some areas not what I ordered. was at house until 11 p.m. on one occasion and did not have two people on the job the whole time. Underestimated cost of materials and expected me to pay.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$3,500
Kelly C.
04/2015
5.0
handyman service, woodworking
+ 0 more
.
Description of Work: Craig installed stair railing. We had a few problems with scheduling, but the finished work is beautiful and I am very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$1,000
Response from Solid Rock Custom Carpentry
(member name removed) Thank you for the opportunity to add a decorative and useful touch to your cozy home. I enjoyed the experience immensely. I hope everything went well with what was in the works. Sincerely, Craig Olsen SRCC
karin C.
04/2015
1.0
interior painters
+ -1 more
See above .
Description of Work: I purchased a special $399 painting package through Angie's list but have only heard from Craig once. That contact was ten days ago and he has not responded to my latest email. That led me to look at reviews here. It appears this is a pattern. I am doing a major remodel and do not have time to chase down someone who has a habit of being difficult to reach and may never show up for the contracted work. Will now try to get my money back, but am writing this as a warning to other prospective customers and will inquire of Angie's List why they are cooperating with this sort of contractor. Not what I had expected from the Angie's List name nor from a contractor who goes out of his way to claim God's name in his business.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
$399
Response from Solid Rock Custom Carpentry
(member name removed), It is because of "our" human faults that we need the "grace" of our GOD! to get us through what we cannot do alone under our own power. Yes, lately it has been very trying to be in the for-front. But you know! i'll take all the criticism that comes because it shows me how faultful I still am; and in need my saviors grace even more!!! Lovingly in Christ Craig Olsen SRCC
Brandon L.
03/2015
5.0
deck cleaning
+ -1 more
.
Description of Work: Successfully reconfigured our deck so we could deal with another issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Solid Rock Custom Carpentry
Thank You, Your project definitely had a unique structure of operation in order to complete. I enjoyed the opportunity to help. Thanks again Craig Olsen SRCC
Clinton P.
03/2014
5.0
home builders, air duct cleaning, concrete repair, remodeling, basement remodeling, contractors, woodworking
+ 5 more
Outstanding attention to detail, professionalism, quality and price. We had a very large and involved remodel which included removing multiple walls, adding a 20 foot x 10 inch steel I-beam to take out a support wall, building new footers for weight loads in our basement, vaulting a ceiling (which was finished with tongue and groove boards), and completing multiple chases for new duct work. Solid Rock Custom Carpentry not only excelled when it came to the big structural aspect of the job, but aesthetically, our new rooms were finished with incredible quality and a superior level of craftsmanship that is hard to come by. Our I-beam was wrapped in stained oak for a classy, rustic look and oak beams were added to the vaulted T&G to create an old world-meets-Colorado authenticity that is unmatched. We are very happy with the end result and would highly recommend Solid Rock Custom Carpentry. SRCC went out of its way to spend extra time making sure everything was fit and finished. Some contractors with whom we have worked in the past have been in a hurry to finish and move on; on the contrary, SRCC will take the time and effort to ensure everything is as perfect as possible.
Description of Work: Home Remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christopher B.
01/2014
2.0
woodworking
+ -1 more
The guy from Solid Rock did come out promptly and was on-time but took two weeks to get this $82,000 quote to us. I am currently recovering from multiple surgeries and therefore needed a contractor to do some work for us. I have worked in this field in the past and if it were not for my injuries, would be doing the work myself. I know this quote is WAY out of line. We were simply trying to rearrange a couple of walls inside a house and move a front door and add a couple of windows. No floors, no cabinets, no floor, no bathroom and no appliances! CRAZY! It is disgusting to think that there are still contractors out there just trying to rip people off! STAY AWAY!
Description of Work: Provided a quote for demo of a Kitchen, bathroom and a couple of walls and rebuilding of a couple of walls. Also included the addition of a window and a front door with awning. This was not for an addition or for any finish work (i.e. walls were to be finished but not the bathroom, kitchen or any floors.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$82,000
Response from Solid Rock Custom Carpentry
The Following is a followup letter sent with a revision, to a miscalculated project estimate. In this case, the quoting technique was changed due to a growing business and making adjustments to adapt. No work was ever done and no monies were ever exchanged due to the estimation process was still ongoing. 2/1/2014 Dear Mr. and Mrs. XXXXXXXXX, I know that you have already made a review on Angie’s List, but I am still attaching a requested revision of the original quote, that was previously agreed upon to revise. I wanted to reiterate my apology for the initial misunderstanding that created so much animosity and also thank you for the correction. I’m still reinforcing that there was “no” foul-play intentded from the beginning, and I am leaving this situation with a learning experience view, that is going to be taken forward, into future business transactions. Thank You, Craig Olsen SRCC
Richard F.
12/2013
5.0
remodeling, contractors
+ 0 more
The end result looked like the surrounding wall as planned. We were fully satisfied.
Description of Work: Removed part of a wall (an art nook) in a new construction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$850
Ann C. M. R.
10/2013
5.0
drywall, house painters, insulation, roofing, contractors, woodworking
+ 4 more
There was more damage than realized. the company went ahead and repaired the extra to our great satisfaction. The finished is perfect inside and out.
Description of Work: Replaced Plexiglas slanted window with roofing material, insulation, drywall and painting.
Craig designed a beautiful patio cover for us, we expected just the standard straight design but he gave me a drawing with an actual picture of my house showing a deck cover with a peak roof that matches our house, it has added so much to our yard. He also completed some landscape work of pavers on an area next to the deck. We added extra work and he did not flinch , he just figured how he could do it (and at a great price) He noticed our deck was sinking, he fixed that and built new stairs for us. He did brick work around the columns that looks just like our house. The ceiling of the deck is a tung and groove that is just beautiful. I dont think there is much he can't do. Craig is a professional, he is someone I would trust with any work I need or will need in the future. I wish there was a way I could put a picture of the deck so everyone could see his craftsmanship. Outstanding!!
Description of Work: Craig designed and built a custom patio cover.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,300
Sally K.
12/2012
5.0
decks
+ -1 more
He was always on time, very very reasonably priced, really courteous. I wouldn't have anyone else to my work.
Description of Work: Tore down deck, installed a new deck and added lattice work around the bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Ann C. M. R.
12/2012
5.0
siding, contractors
+ 0 more
Craig is personable and a perfectionist. He has been employed by members of our Hoa to improve the interiors of the their home also.
Description of Work: (1) Repaired a carport which was rotting (2) Replaced rotted siding on one our buildings has done the same on 2 other buildings in 2011-2010.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Finished Carpentry and Woodworking,
Drywall,
Interior Painting,
General Remodeling,
Handyman Services,
Deck Maintenance,
Decks and Porches,
Ceramic Tile,
Unfinished Carpentry,
Exterior Painting,
Kitchen and Bath Remodeling,
Siding
FAQ
Solid Rock Custom Carpentry is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Solid Rock Custom Carpentry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Solid Rock Custom Carpentry offers free project estimates.
No, Solid Rock Custom Carpentry does not offer eco-friendly accreditations.
No, Solid Rock Custom Carpentry does not offer a senior discount.
No, Solid Rock Custom Carpentry does not offer emergency services.
Yes, Solid Rock Custom Carpentry offers warranties.